Job Seekers, Please send resumes to resumes@hireitpeople.com
Complete Description:
Investigate problem areas and assist in resolution of data processing problems.
Serve as first point of contract for state-wide IDPH users, provide technical support as needed.
Assign and manage registered users.
Assist in the development and management of database forms.
Develop , maintain and update reference material in addition to creating a user training manual.
Assist in developing and conducting training based on identified customer needs.
Candidate must possess excellent interpersonal skills
Candidate must possess a good command of the English language in order to provide effective reference materials and user training materials.
The ideal candidate is experienced in providing user support as well as a back ground in developing forms, such as a background in Access form development.
The more complex forms will be handled by a more experienced user on that system, but will also serve as a reference for any challenges or training the ideal consultant may need.
Skills:
|
Skill |
Required / Desired |
Amount |
of Experience |
|
Experience learning and supporting a third party system |
Required |
|
|
|
Experience providing administrative user support for a third party system |
Required |
|
|
|
Experience designing forms with fields linking back to an underlying database (Example: Access forms) |
Required |
|
|
