Position Description

The Application Systems Administrator position provides the technical support for application software running on servers maintained by ITS. This includes the technical assessment of new application software prior to purchase, the installation, configuration, tuning, upgrades, problem resolution, and general ongoing technical support for the application and selected prerequisite software components on the server for the application to function properly. This person will also follow and implement ITS Information Security’s standards to ensure the software and server environment is secure and protected from unauthorized access. Generally, this work is accomplished via the participation in, and often the management of, projects which would include defining requirements; developing, implementing, and testing systems; resolving problems; and preparing related documentation. Other essential duties not listed may be assigned. Essential Duties include: Application software monitoring, tuning, and problem resolution; Application software implementation, configuration, and upgrades; Application server architecture oversight, planning, and security management, including coordination with server and application administrators in ITS; New application software assessments (often via RFP process) and planning; Research and stay current on emerging technology or solutions, and implement innovative solutions, to meet LCC’s needs; and Provide technical assistance to ITS colleagues due to specialized knowledge; Perform on-call duties, as assigned.

Skills Required

COMMUNICATION 1.Ensure that the Enterprise Systems team, including the Director, is kept abreast of all projects, tasks, and incidents 2.Communicate with college personnel and vendors to analyze the feasibility of new requests and / or to investigate problems experienced with current systems. 3.Effectively document meetings, discussions, decisions, and other project management artifacts 4.Communicate environment changes to appropriate campus population 5.Advanced verbal and written communication skills; strong technical writer TEAMWORK 1.Embrace and leverage diversity 2.Work cooperatively in a team-centered environment 3.Represent ITS in cross-campus discussions and committees 4.Solicit input from team members and leadership to improve the quality and efficiency of solutions PROJECT MANAGEMENT 1.When performing the role of a project leader, as assigned by the Director or team leader, manage and coordinate tasks across multiple teams to ensure successful completion of the project 2.Ensure all related project management artifacts you are responsible for are up to date and consistently maintained, in accordance with team’s policies and procedures LEADERSHIP 1.Facilitate meetings and/or discussions as required 2.Mentor others in skill development in areas of expertise 3.Assume responsibility for all assigned tasks and prioritization without direct supervision 4.Make strategic and tactical decisions based on available information 5.Serve in rotation as backup point of contact for Director, as requested TEAM LEAD ROLE (As assigned by Director) 1.Coordinate and assign team’s day-to-day responsibilities 2.Approve team’s time cards and vacation requests 3.Work with the other Enterprise Systems’ Team Leaders in advising the Director, as requested BUDGET 1.Efficiently, effectively, and conservatively utilizes LCC resources at ones disposal 2.Assist leadership in identifying expenses that will impact current and future fiscal-year budgets

Skills Preferred

Experience Required

TECHNICAL / POSITION SPECIFIC EXPERIENCE 1..Expert knowledge in the following: a.UNIX command line b.Scripting languages c.Web Tier: Apache and IIS d.App Tier: WebLogic and Tomcat 2.Knowledge in the following: a.Oracle Technologies: PL/SQL, SQL b.Database Technologies: Oracle, MS SQL Server, MySQL c.Web Technologies: Standard and emerging, e.g. Java, JavaScript, HTML, XML/XSLT 3.Utilizing strong critical thinking skills, analyze and define system specifications necessary to develop best-in-class IT solutions 4.Able to react in a timely and rational fashion to crisis situations 5.Stay current on relevant technology and learn new IT skills, as required, to remain successful in the position 6.Proficient in desktop productivity tools (e.g. Microsoft Office) 7.Experience in Enterprise Resource Planning (ERP) and integrated systems preferred Demonstrable expertise in the administration and integration of Enterprise-class systems

Experience Preferred

Education Required

Associates Degree required with a Minimum of 4 years relevant Information Technology work experience required

Education Preferred

Bachelor’s Degree preferred with a Minimum of 2 years of relevant Information Technology work experience required