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Description:
Symphony Teleca, Lowell, MA, Software Engineer, Interactive video software applications on ARRIS, C/C++, Linux, VXWorks. Details follow..

Job Description:

The engineer will be responsible for setting up and testing interactive video software applications and equipment functionality on ARRIS digital head-end and cable set-top products, triaging the issues reported by multiple test teams from different vendors, and supporting software development and customer's need.

  

The Triage Engineer Roles and Responsibilities:

·         Set up and test interactive video software applications and equipment functionality on ARRIS digital head-end and cable set-top products.

·         Troubleshoot software, network, and setup failures.

·         Isolate cause of failure from log analysis, knowledge of environment, test and verbal/written descriptions of the test failure.

·         Determine relationships to known issues and create defect summaries that isolate defects for repair.

·         Coordinate follow up isolation activities including specific testing and/or engineering builds.

·         Provide guidance to test teams on test cases and log collections.

·         Support end-to-end solution integration in triaging and debugging reported issues.

  

Required Skills:

·         Experience with coding in C/C++.

·         Experience with coding on a real time OS such as Linux, VxWorks or VRTX, etc.

·         Proven knowledge of reliable and robust coding practice for the development of highly reliable embedded systems.

·         Excellent verbal and written communication skills.

·         Excellent design and documentation skills.

·         Excellent trouble shooting skills.

 

Experience in the Following Areas Is a Plus:

·         Experience with coding in Java or JavaScript.

·         Experience with iOS and/or Android development.

·         Experience with XML, HTML5, SVG, and CSS development.

·         Experience with Perl, Python, shell scripting, and make files.

·         Working knowledge of networking protocols such as TCP/IP, UDP/IP, DHCP, NAT, IGMP, HTTP, HTTPS, DTCP and HLS.

·         Knowledge of IPv6, TR-069, and MPEG.

 

Basic Qualifications:

·         Minimum Bachelor's degree in an engineering or Computer Science discipline

·         Minimum B.S with 7+ years or M.S with 5+ years of experience in Software Engineering