Professional Synopsis:

• PMI member with 8+ years of involvement in the software development lifecycle with particular emphasis on systems/ business processes analysis and modeling.
• Successfully managed project through the software development life cycle (Waterfall and Agile), and delivered a wide variety of projects on time and within budget.
• Experience in Project Planning, documentation of system and business requirements and specifications. Design and development of use cases, test scenarios, test cases and conducting user and customer acceptance testing
• 5 years of experience involving RDBMS, Client/Server and Web technologies
• Analytical, methodical, and resourceful approach to problem-solving, identifying and documenting root causes and corrective actions to meet short- and long-term business and system requirements.
• Oracle certified professional for SQL and PL/SQL.
• Strong communicator, effective team player, possesses leadership qualities and do take initiative.

Accomplishments:

• Instrumental in improving the business process for Ford Volunteer management services, which reduced liability to company through mandatory policy & procedures agreement (Ford volunteers as well as non-profits) and enable FVC staff to effectively manage program through policies, user/role restrictions, administrative rights.
• Detroit News published article about Ford\'s new approach to Volunteerism using newly developed Volunteer Management System.
• Recognized by Business and management for efforts undertaken to help understand and migrate data from multiple systems during implementation of Managing Competencies and Succession Planning application at a global level within the company.
• Implementation of T-system reduced the cost of hardware usage in medical transcription and improved the efficiency of the staff and increased the profits by 70%.

Technical Skills:
MS Office, MS Visio, MS project, MS Access, Toad, SOAP, Catalyst Enterprise (Steel Trace), Rational Requisite Pro, Mercury Test Director for Quality Center, Oracle (SQL, PL/SQL), HTML, ASP, XML, Business Objects, Oracle Reports, Crystal Reports.

Professional Experience

Client: Confidential,MI
Project: Employee Competency Management and Succession Planning Duration: May \'05 to Aug \'09
Business Scope: Competency management and succession planning is a Global HR program with several releases over a period of 4 years. The application allows upper Management to analyze real-time global data to understand organizational competency gaps and strengths, define strategic approaches, develop specific resource plans, and respond quickly to the changing marketplace,
Role:

• Served as a liaison between business team and the project team by assisting the business in identifying, understanding, and documenting their business needs.
• Authored and maintained several Work Products and Deliverables such as, Project Charter, Business over view, Adaptability matrix, Use cases, Use case traceability matrix, Change management document, Supplemental Specifications, Disaster Recovery Plan etc.
• Performed requirements gathering by storyboarding, prototyping and interacting with the client, end users, subject matter experts, developers (off shore and onshore), and other management personnel in the form of JAD sessions and carefully recording and maintaining the requirements.
• Facilitated iterative methodology (USDM, an agile methodology) for project delivery. The projects involved defining time bound iterations, automated unit testing, creating object models, and load testing (using LoadRunner).
• Coordinated across cross-functional departments and teams including the IT, development, business, technical, usability and testing teams to assess progress and expedite resolution of issues.
• Coordinated with the testing team to create test plans/cases, track and monitor defect using Mercury Test Director.
• Worked with clients to organize and manage UAT.
• Assessed the status continuously, which provided the mechanism for addressing, communicating, and resolving management issues, technical issues and project risks.
• Participated in design and system reviews as well as usability studies.
• Worked closely with the Data warehouse team to extract data from multiple systems to generate global reports.
• Identified external project dependencies (resources, facilities, data acquisition, interfacing systems, etc.) and established associated planning milestones necessary to meet the project objectives.
• Ensured a flexible, streamlined approach to requirements change management.

Environment: Java2, Struts, Websphere 5.x, IBM WSAD 5.1, Rational Rose XDE, Oracle9i, Oracle9i Reports Builder, OracleAS Toplink, Windows XP.

Project: Confidential, Duration: Jan \'07 to Aug \'07
Business Scope: Volunteer Management System was developed for Ford Motor Company to accurately and automatically track hours of volunteer participation in managed programs and reduce liability to company through mandatory policy & procedures agreement.
Role:

• Worked closely with Project manager to provide effort estimates based on initial ID & Assess.
• Recommended suggestions to the business to improve the existing business process.
• Collected, analyzed and documented the business requirements (using Requisite Pro) for the project, and translated these into functional specifications and detailed test plans.
• Updated the requirements documents as per business user feedback and change in functionality of the application.
• Responsible for monitoring project progress and project status reporting.
• Worked closely with architects in Functional workflow documentation.
• Involved in weekly walkthroughs and knowledge transfer of requirements with the shared services.
• Managed meetings, documented action items and minutes, and presented summarizations to the peers.
• Assisted QA teams and guided in performing functional, system and integration testing.
• Assisted customers in User Acceptance Testing (UAT) and heavily involved during business validation and user sign-off.

Environment: Java2, Struts, Websphere 5.x, IBM WSAD 5.1, Rational Rose XDE, Oracle9i, Oracle9i Reports Builder, OracleAS Toplink, Windows XP,

Client: Confidential,New York City, NY

Project: Confidential,Rico Duration: Dec \'03 to Mar \'05
Business Scope: The project was conducted to develop applications and solutions in support of the various processes that enable the efficient and effective collaboration of the Field Sales Force, Program Management Office, Budgets and Finances division within Pfizer. Calendaring is one of the features that are used by most of these applications.

Role:

• Facilitated Joint Application development (JAD) sessions to gather requirements from SME's of different groups.
• Performed Gap analysis and Data analysis for the impact areas.
• Documented system/user requirements including process flow mapping, definitions and translations.
• Prepared and managed project plan using MS Project.
• Analyzed and developed requirement documents (functional specifications, test-case scenarios) using Catalyze Enterprise (SteelTrace) with supporting business process flows.
• Involved in developing the prototype for the application and assisted in developing reports using Crystal Reports.
• Traced Requirements to High Level Design, Test Cases and Product Requirements.
• Participated in defects review meeting. Updated requirement documents as per business user feedback and change in functionality of the application.
• Played a key role working closely with and supporting the Project Manager and associates.
• Mercury Test Director was used for tracking and monitoring defects during Functional and Unit testing of the application.
• Functioned as a primary liaison between the client, operations and the off shore development team throughout the project cycle.

Project: Confidential, Duration: Jan \'03 to Nov \'03
Business Scope: This intranet application was designed to help Pfizer\'s field force (Sales Force) streamline the business process flow. It would help the senior managers to filter the initiatives entered by different stakeholders based on the priorities/needs of the sales force and also track those programs/initiatives at different levels till the completion of the cycle.

Role:

• Conducted requirement gathering sessions and documented the business requirement specifications using Crystal Enterprise.
• Created Project Plan, developed timelines and task lists using MS-Project and Excel.
• Designed Wire Frames showing the application flow using Visio.
• Involved in designing the Prototype using Dreamweaver.
• Performed Gap Analysis for new functionality requirements, as well as prioritized them based on actual business needs so as to align them with the product release roadmap.
• Developed requirements documents (functional specifications and user specification document) using Catalyze Enterprise (SteelTrace) and coordinated the daily team work.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Assisted in development of training material for new technology and process improvements.

Project: Confidential, Duration: May \'02 - Dec \'02
Business Scope:
Redesigned the calendaring feature of an intranet application named Budget and Education Tracking System (BETSY). The objective was to enable different teams to collaborate and communicate more effectively and to be able to view scheduled events/programs for the same month/year and allow teams to leverage and re-use marketing, sales, divisional, regional and local information.
Role:

• Conducted user interviews, gathered requirement, analyzed and documented Business requirements based on the analysis of BETSY workflow model.
• Prepared and managed project plan and Weekly project status reports using MS-Project and MS-Word.
• Assisted the technical teams in developing the user interface from user expectations and client satisfaction.
• Authored requirements documents (functional specifications, test-case scenarios).
• Documented workflow and result of business analysis and obtaining sign-off from client on specifications.
• Participated in the defect review meetings and assisted with user testing of system, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Coordinated daily team activities to ensure project was completed on time

Project: Confidential, Duration: May \'02 - Dec \'02
Business Scope: CLICK! Website was developed to provide valuable information to the District Managers about the different episodes (which will focus on software, hardware, data and process that will help them and their representatives) that will be aired every month. It also provides additional information that may not be covered during the shows.
Role:

• Responsibilities included gathering business and data requirements.
• Ensured the various aspects of project status reporting, monitoring project progress, testing deliverables for accuracy and reliability and communicating project information through reports and presentation.
• Involved in developing prototypes and provide weekly status report to the client. Coordinated daily team activities to ensure project schedule remained on target.
• Served as a liaison between business users and technical solutions.

Environment: WebLogic Server 8.1, Weblogic Portal 8.1, Weblogic Integration Server 8.1, JDK 1.4.1, J2EE, HTML, XML, Web services, xerces Parser, JDBC, JDO, Axis 1.4, IntelliJ IDEA, JasperReports, ERWin, TOAD, Windows 2000 Server, Crystal Reports.

Client: Confidential,India

Project: Confidential, Duration: Mar 99 - Feb. \'00
Business Scope:
The interactive web based Intranet application was developed to help generate Medical Transcript Reports. The application dynamically created and retrieved the doctors template with respective to the hospital and build dictation using the template. Also has a built in medical dictionary spell checker and Word look up. It also has facility to temporarily save a file during an inactive session on user request. The user can also lock data for later verification before saving it into the database.

Role:

• Collected, analyzed and documented the business requirements for the project, and translated these into functional specifications and detailed test plans.
• Documented various medical terminologies and definitions to build the medical dictionary.
• Updated the requirements documents as per business user feedback and change in functionality of the application.
• Responsible for monitoring project progress and project status reporting.
• Managed meetings, documented action items and minutes, and presented summarizations to the peers.
• Clarified QA teams issues and guided in performing unit testing and integration testing.

Environment: Windows NT 4.0, IIS 4.0, ASP 2.0, VB Script, JavaScript, HTML, Visual InterDev 6.0, Visual Basic 6.0, T-SQL, SQL, SQL Server 6.5

Education

MS (Management Information Systems)
BS (Computer Science)
Diploma in software technology

References: Available upon request.
Legal Status: Permanent Resident, will not need visa sponsorship