Professional Summary:

• Experienced business/systems analyst with excellent presentation skills.
• Data Center Operations/ IT background.
• Excellent technical writing skills.
• Dell Foundations Certified
• Dell/EqualLogics Certified
• LeftHand SAN certified
• SUN Solaris Certified Administrator (Solaris 1-8)
• Rational Use Case Analysis certified
• TCP/IP, scp, ftp, ssh, csh, sh
• PROGRESS DBMS, Informix, Sybase, Oracle
• CISSP Studies

Other Competencies include:

• Resolved thousands of production support request regarding IT operations
• Managed professional services for Symark, performing contract security installation/integration for companies including UBS, Bank of America, Wells Fargo, Exxon, others.
• Supported production data centers for companies including AMGEN, Pleasant Holidays, Alcatel (now Lucent), and others.
• Managed IT during merger of L90/Doubleclick. Also managed large rollout of Powerbroker (+2000 licenses) for Snap-on tools.
• Developed computer security courses for Symark and taught them nationwide to companies including Bank of America, UBS, ATT, others.
• Skilled admin with most UNIX and Linux distributions.
• Familiar with PKI and Kerberos implementations, RSA implementations.
• Familiar with many RDBMS systems (ORACLE, Informix, Sybase, MySql, Sybase.)
• System and network operations including Windows, Linux (SUSE, Red Hat), AIX, Solaris, HP-UX, Active Directory, LDAP (open LDAP, Iplanet LDAP, SUN ONE LDAP)
• Secure access (SSH, SFTP, PKI, Kerberos), CISSP security provisioning,
• Data center moves, installations.
• Backup to tape, disk, disk to tape, and using compression.
• ISCSI SAN management (left hand, HP), data transfer (encrypted and unencrypted..)
• Batch and remote job management.
• Web center management.
• Networks management
• Business Systems Analysis in AGILE environments.
• Familiar with Six Sigma methodology for project management.
• Rational Use Case Analysis certified.
• Attend and present JAD/SCRUM meetings and collected hundreds of Business requirements.
• Artifact creation/presentation (use cases, business/functional specification requirements, user acceptance testing, test plans, throughout the SDLC.)
• Meetings with business at all levels to understand and document requirements.
• Detailed product documentation, instructions, and technical manuals.
• New training curriculum and enhanced processes and procedures that saved time, improved efficiency, and created additional revenue.
• Excellent verbal and written communicator (more than 15 national and internationally published articles.)
• Designed and taught training courses nationwide. Familiar with many BI tools and technologies.
• RFP/RFI creation and response for various businesses.
• Familiar with client-server technologies.
• Familiar with common SOA architecture (XML, JAVA, SOAP)

Professional Experience:
Cornerstone Consulting/Gonzo Bankers, Confidential AZ, Aug - Oct 2009
Implemented WordPress 2.65 on Linux for Gonzob/anker.com. Added Search and replace functionality, upload from cvs functionality.

Business Analyst, Confidential June – Aug 2009
Supported creation of Learning Management System using open source tools and products (Sakai, Drupal, Wimba, Wiki, Tomcat, MySQL, Linux, apache, Perl, html, java, javascript, xml.) Create complete product specifications for customer. Created Student Learning Guide.

Business Analyst, ConfidentialPhoenix, AZ, Mar - Apr 2009
Analyzed (and created Functional requirements Document and other artifacts for) Quantity Edits Programs, to derive cost, quantity, and price for purchased prescription information for a large healthcare analytics company. Maintained artifacts in Sharepoint, DOORs, and other repositories. Analyzed C++, Cobol, and ORACLE data elements and code as part of project.

Systems Analyst, Confidential AZ, May 2008 - Feb 2009
Performed professional services engagements for storage technologies including SAN, NAS, tape storage (DDT, etc...), De-duplication, compression, archiving, backup, and other applications as required. Supporting complete line of Dell/EMC, LeftHand, Exagrid, NexSan, Overland, Vmware, CommVault, and other products and professional services. Created Disaster recovery plans for customers.

Business Analyst, Confidential Tempe, AZ, Jan - April 2008
Analyzed and documented N.O.C procedures for Windows, Linux (Red Hat) and UNIX operations, in preparation for outsourcing to India (using SharePoint). Created tested procedures and created documentation for JBOSS, Virtual Server Creation (VMWARE), Red Hat upgrades, rpm management, Active Directory, Exchange, many other processes and procedures.

Business Analyst, Wolters Kluwer Health, Phoenix AZ, May - Sep 2007
Created multiple documents and documentation tools. Ran multiple JAD sessions with Business SMEs and technical Developers. Utilized change/version control of business requirements documents, User Acceptance Testing, Visio process drawings, System architect drawings (stored in DOORs and SourceForge.) Analyzed Access, DB2, ORACLE applications, processes, tables, and mainframe and open systems jobs to understand Payer dimension of Fact data for healthcare analytics company. Participated as business analyst in multiple projects simultaneously, including new technology development (Java/n-tier for outbound-facing Dashboard development), legacy application migration (Transformation to SOA w/Sun/Netezza), Plan/Payer data research and analysis (Quality Task Force,) Prescriber Legislation. Utilized Rational RUP and Six Sigma/Agile methodology, integrated Micro strategy tools, others.

Senior Systems Analyst Confidential Westlake Village, CA Mar - Oct 2006
Analyze, integrate, test, and maintain Unix/Linux systems and software for nation’s largest travel web site. Systems configuration, applications installation, tuning, testing and security for: Red Hat (AES3 ), SUSE (9--410), IRIX 6.5, Solaris 8&9, Bind v8 & 9, syslog-ng, squirrel mail, LDAP and Active Directory (Windows 2000), Backup Express, Apache, JAVA, Tomcat, Weblogic, Sabre, Apollo, Tripwire, Squid, and Nagios. Veritas VxFS installation/configuration (Volume manager v5.)
Support World HQ with 5000+ nodes. SGI, DELL, and Sun hardware, Cisco switches.

Systems Analyst, Absolute Analysis, Confidential CA, Jan - Mar 2006
Create and Support Protocol Analyzer Aerospace and Defense sales channels.
Write sales scripts for sales reps. Accompany reps. on technical sales calls.
Answer/troubleshoot problems after the sale.

Sales Analyst, National Notification Confidential CA, Sep - Dec 2005
Write RFP’s, create sales training, buffer between operations, development and sales staff. Escort sales staff on technical calls/visits. Develop integration and test scenarios for mass notification software. Enhance software as a service model for prospects. Applications/Platforms: Red Hat V3, Oracle 10, JAVA Tomcat, sendmail v8, XML, and SOAP.

Systems Analyst, Professional Service Manager, Confidential CA, Sept 2002 - Aug 2005
Perform sales engineering and systems integration/testing consulting for Fortune and Global 2000 companies. Recommended security strategies based on audit requirements (internal/external). Diagnosed security problems and recommend solutions. Performed security training utilizing Symark\'s security products (Powerbroker, Power Password). Integrated and tested virtual installation demonstrations using VMware and WebEx. Marketing and management for multiple products, multiple releases of computer security software. Market Analysis, Strategic Planning, Product Planning, Internal Communication, Sales Support. Designed, tested, and integrated new education products that increased direct education earnings by 200%, contributed to sales in excess of 2M per year.
Designed formal curriculum for in-house and field training. Taught many courses to customers including Lockheed Martin, Verizon, ATT, Blue Cross, Citigroup, UBS, and others. Provided integration and testing of security software, including onsite installations and training for hundreds of installations on various UNIX/Linux systems. Published many computer security articles, including Linux World, Technical Support, It-audit, Computer Fraud and Security, others.
Applications/Platforms: Solaris 7-9, Red Hat 7-AS4, SUSE, AIX, HP-UX, DNS, LDAP, Powerbroker, Power Password, Power Keeper, Sudo, SAS, Micro Strategy, many others.

Campaign Coordinator, L90, Confidential CA, 2002
Design, test and integrate internet advertizing campaigns for online advertising company. Beyond the banner and cross-brand campaigns for many websites, serving over a billion impressions per month, utilizing Ad-monitor ad-serving engine, running on Red and Mysql. Co-designed co-located active/active data centers.

Senior Systems Engineer, Confidential Calabasas, CA 2000-2001
Perform all systems administration for North American HQ. Iplanet LDAP installation/administration, Lotus notes implantation/migration from exchange.
All systems administration duties in Solaris 8 environment (system creation, file system creation (VERITAS/Solstice), peripheral configuration, application installation/administration.

Co-Founder, Confidential Westlake, CA, 1999 - 2000
Created online business portal for breast cancer Detection Company. Designed Website, product brochures, performed all b2b, b2c marketing. Designed personnel workflow for company. Developed relationships with celebrity spokespeople to help acquire funding. Hired and trained staff as required. Created all marketing collateral. Created, tested, and integrated PC-NFS port to Image-checking machine, enabling us to store mammograms for customers.

Principal Web Architect, Confidential Carpentaria, CA, 1997 - 1999
Designed, integrated, and tested product information center in PDF, word, and HTML formats, including white papers, online documentation, and printable/downloadable files, into QAD’s international website.
Created, integrated, and tested custom internet help applications including JAVA, HTMLhelp, Robohelp, others for E.R.P. system (MFG-PRO). Product made available in 26 languages, on every *nix distro.

Director of Operations, Confidential , 1995 - 1997
Provided Systems and applications integrations including network and systems architecture, systems engineering, and marketing design for customers including UCLA, Prudential, Guidant, and others. Installed and managed first web-servers for Universal Pictures, managed creation of web promotions including Casper, Apollo 13, Waterworld, 50 others.

Owner, Confidential Interactive Ventura, CA, 1993 - 1995
Performed all marketing, sales, planning and strategy, new product development.
Creation of website promotions and custom programming for companies including Bank of America, Young Chang Pianos, Hans Zimmer, MCA, MGM/UA, others. Ran company profitably in every quarter.

Senior Systems Specialist, Confidential Thousand Oaks, CA, 1990 - 1993
Designed and configured LAN/WAN for UNIX systems in US and UK. Integrated and tested x.25 circuit to U.K. for Informix database application. Managed all UNIX systems and applications including integrations and testing of SAS, Informix, ORACLE, and other applications in a Sun Solaris environment. Helped move Neupogen through clinical trials, to first electronic PLA submission. Fastest approval in history (to date). Installed data center in UK and created network topology between facilities.

Confidential 1983 - 1990 Systems and Network Administration, Integration and testing
Service for companies including Unisys (SDC), Rockwell (CMC), Wickes, Culler Scientific. Systems UNIX and VMS support, network configuration.

Education:
Technical degree (bachelors)
Sample Publications:
IT Audit, October 2003 Linux/Unix Security Audit
Computer Fraud Security, July 2003 Performing a Successful UNIX Audit
Technical Support, September 2003 I thought My Network Was Secure
Zdnet, June 20th, 2003
Buffer Overflow Attacks - No Panacea
Linux World, May 2004 - Challenges of a Linux Audit - Steps for a Secure System