SUMMARY

Accomplished senior IT consultant with substantial expertise in the domains of business, finance, technology, and human capital. Has over twenty years of experience providing enterprise consulting services relative to technology infrastructures, business applications and systems. Works well with others or single-handedly to accomplish exceptional results. Excellent verbal and written communication skills, responsible, detail oriented, strong analytical problem solving, great at building relationships, highly effective management skills.

PROFESSIONAL EXPERIENCE

Confidential. New York & Durham, NC 2000 - Present
IT Consultant providing technical consulting services to enterprise clients. A sample list of tier one clients serviced include: Brown Brothers Harriman, Morgan Stanley, Citigroup, Royal Bank of Scotland, Wells Fargo, ING Group, ABN Amro, GlaxoSmithKline, Novartis, Hoffmann-La Roche, Abbot Laboratories, Eli Lilly, Genentech.

• Asses current technologies against business requirements to build technology road maps using industry standard best practices for IT business alignment.
• Mentor C level executives relative to business and technical related management task.
• Perform audit and analysis of current business practices, processes and technologies to create IT strategy recommendations and business processes for C level executives.
• Mentor and train client staff members on best practices relative to technology and business governance and management centric to ITIL, ITSM, and CobiT.
• Evaluate hardware and software to ascertain the best possible solutions to meet business requirements while mitigating risk, providing cost justification, and exposing alternate options for optimum effectiveness.
• Manage client staff and contract vendors on a per project basis ranging from 3 to 1200 individuals.
• Recommend, designed and manage implementations of multi tier web services, ecommerce and line of business applications and services.
• Recommend, designed and manage implementations of network infrastructures.
• Recommend, designed and manage implementations of VPN hardware and software.
• Recommend, designed and manage implementations of network security using; Active Directory, Group Policy, Spam Filters, Spyware Protection and Firewall technologies.
• Recommend, design and manage implementations of Internet access control and reporting solutions.
• Recommend, designed and manage implementations of continuous data protection and network storage solutions.
• Recommend, designed and manage implementations of latest Microsoft server technologies consisting of Windows Server, SharePoint Server, Exchange Server, Windows Server Update, Shared Fax Service, Microsoft SQL Server, Microsoft ISA Server, Systems Management Server, Commerce Server, Virtual Server, Content Management Server & BizTalk Server, CRM, and MOM.
• Ongoing support of all technologies and systems listed above.
• Maintain documentation database of clients network infrastructures and systems.
• Manage staff of 127 technical consultants.

Confidential New York, NY 1995 - 2000
Principal C Level Adviser (CIO Advisement Practice Manager / Business, Technical & Human Capital)
Manage CIO advisement practice and provide consulting services to enterprise clients. Majority of engagements were with the world’s largest financial firms, e.g., Goldman Sachs, UBS, Morgan Stanley, Raymond James, Morgan Keegan, Credit Suisse.

• Provided C level consulting services relative to business management, financial management, technical management, and human capital management.
• Created CIO advisement practice for the firm that reached $30,000,000.00 in revenue by 2000.
• Provided C level consulting services relative to best practices in technology, business, finance and human capital.
• Performed audits and gap analysis for business, technical, management and financial processes.
• Performed analytics on data readily available or from audit efforts to create agnostic recommendations for C level executives.
• Performed assessments, design, support, deployments and management of internal technology business centric infrastructures.
• Managed staff of 10 direct reports and 95 staff members.
• Managed $12 million department budget.
• Evaluate requests for technology and make appropriate recommendations on alternative technology solutions and options.
• Managed teams of 10 to 100 individuals for large infrastructure deployments.
• Managed teams of 5 to 50 individuals for large scale SDLC custom applications and web services.
• Evaluate hardware and software solutions then make recommendations to ensure risk mitigation, systems compatibility, cost justification and productivity effectiveness.
• Established and created written standards for current and future technology requirements.
• Mandated new operational and change procedures through Standard Operational Procedure development.
• Develop Service Level Agreements for internal and external clients.
• Renegotiated vendor service contracts saving 12% in IT expenditures.
• Sourced new vendors to supply hardware and software saving 10% - 12% in IT expenditures.
• Managed 12 to 80 individuals for the design and implementation of new technologies and systems to support new and existing infrastructures as the company grew through mergers and acquisitions.
• Managed team of 30 engineers for the deployment of 230 Windows 2000 servers globally achieving a 12% cost savings and being 2 months ahead of schedule.
• Managed the deployment of 1200 Windows 2000 desktops achieving a 9% cost savings and being 1 month ahead of schedule.
• Set standards for active directory account management optimizing group policies improving security and reliability of the infrastructure thus reducing help desk calls by 86%.
• Trained staff members on administration and management of Windows 2000 Server and Active Directory, provided incentives for staff members who got certifications in Windows 2000. Nine staff members received their certifications reducing outsourced IT services cost by 12%.
• Managed a team of 20 engineers for the deployment of 37 Citrix servers for 3400 international and business travel users.
• Managed a team of 6 SQL DBA\'s to deploy 19 MS SQL servers for 6 different business units.
• Managed a team of 5 MCSE\'s to migrate 8 Exchange 5.5 servers to Exchange 2000 in a clustered configuration for 8000+ global users. Managed ongoing support to realize a 12% decrease in email related help desk calls.
• Recommended, designed, implemented and supported TCP/IP & related services such as DHCP/DNS/WINS.
• Recommended, designed, implemented and supported N-Tier web applications and web services that provided a 38% increase in company revenue.
• Managed a multinational team of 120 senior-level engineers for Y2K compliance. Set direction for 50 sub contracted engineers and 10 managers within 8 separate departments. Brought systems from 27% to 100% Y2K compliance within 8 months.
• Provided award winning level III support for various business units.
• Managed the development of disaster recovery plans for several business units and the network services group. Plans encompassed all network infrastructures, email servers, SQL servers, business application servers and Citrix servers. Managed semiannual recovery test with 100% business continuity success and reliability.
• Managed “CIO Advisement Practice” staff of 103 consultants.

• Hands-on network deployment manager for network, desktop and server deployments and support. Managed staff of 87 engineers and 15 programmers.
• Supported; Morgan Stanley, UBS, AIG, Goldman Sachs, MCI WorldCom, AT&T,
  Pfizer, Merck, and Johnson & Johnson totaling 83,000+ global users.
• Performed business development using consultative selling techniques consistently exceeding sales quotas.

Confidential, New York, NY(IT Consulting Firm) 1985 - 1990
Network Engineer (Technical)

• Supported 5 fortune 500 clients / 57,000+ global users.
• Hands on team lead for network, desktop and server deployments and support. Managed staff of 35 engineers.

• Confidential
• Confidential

CERTIFICATIONS

Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Database Admin (MCDBA)
Microsoft Certified Professional (MCP) Microsoft Certified Systems Admin (MCSA)
Certified Novell Administrator (CNA) Certified Novell Engineer (CNE)
Cisco Certified Network Associates (CCNA) Cisco Certified Network Professional (CCNP)
SUN Solaris UNIX Administration I/II PC/LAN Technician & A+ Certification
Certified in Governance of Enterprise IT (CGEIT) Certified Information Systems Auditor (CISA)
Information Technology Infrastructure Library (ITIL) Certified Human Capital Strategist (CHCS)
Certified Information Security Manager (CISM) Certified Project Manager (PMP)
Certified IT Management Consultant (CITMC)
Control Objectives for Information and Related Technology (CobiT)

SKILLS - EXPERIENCE / EXPERTISE ADDENDUM

Microsoft:Windows Server NT 3.51, NT 4.0, 2000, 2003 & 2008 - Windows Operating Systems 95, 98, NT 3.51, NT 4.0, 2000, XP, Vista, Windows 7 - Microsoft Systems Management Server 2.0 & 2003 – Microsoft System Center Configuration Manager - Microsoft Exchange Server 5.5, 2000, 2003, 2007 & 2010 - Microsoft IIS 4.0, 5.0, 5.1, 6.0, 7.0 & 7.5 - Microsoft SharePoint Server 2003, 2007 & 2010 - Microsoft Virtual Server 2005 - Microsoft Virtual PC 2004 - Microsoft SQL Server 7.0, 2000, 2005 & 2008 - Microsoft Office 97, 2000, XP/2002, 2003, 2007 & 2010 - Microsoft Project 98, 2000, 2002, 2003 & 2007 - Microsoft Visio 2000, 2002, 2003 & 2007 – MS-DOS Vers 1.1 - 6.0, Microsoft CRM 1.0, 1.2, Dynamics 3.0, Dynamics 4.0 – Microsoft Dynamics GP 9.0 & 10.0.
Novell:NetWare 3.x, 4.x, 5.x, 6.x - NDS 6.21, 7.62 - eDirectory 8.6, 8.7 - Groupwise 6.5, 7.0.
Unix:Sun Solaris - IBM AIX – Linux - Red Hat Linux – HP-UX – Digital – FreeBSD.
Citrix:Access Suite, Application Firewall, EdgeSight, Netscaler, Password Manager, Access Client.
eMail Clients:(all versions) Outlook, Outlook Express, Eudora, Mozilla, Pegasus, Foxmail, Netscape.
Browsers:(all versions) Advant, Internet Explorer, Netscape, Firefox, Opera, Lynx, NetCaptor.
Mid Range Systems:AS/400 System Console, Libraries, Files, and Output Queues.
Business Applications: (ERP, CRM, Financial) Oracle 8i, 9i, 10g, 11g SAP, Peoplesoft, Cognos, Siebel, Saleslogix, Hyperion, Lotus Notes, Lotus Domino.
Network Management:HP Openview, NetIQ AppManager, NetIQ Group Policy Administrator.
Backup Applications:CA Unicenter, ARCserve, Veritas Backup Exec, NetBackup, Storage Exec, Double-Take, Backup On Demand, SyncBack.
Network Hardware: (Routers) - Cisco, 3Com, Nortel, Lynksys, D-Link, Netgear. (Switches) - Cisco, 3Com, Nortel, Linksys, D-Link, F5 FirePass (VPN), Netgear.( VPN) - Cisco, Nortel, Linksys, D-Link, Netgear, SonicWALL, NetScreen.
Network Security & Firewalls:Cisco Pix - Check Point Firewall-1, F5 BIG-IP Application Security Manager / GTM / APM, Nortel, D-Link, SonicWALL.
Load Balancing:F5 BIG-IP Traffic Manager, F5 Global Load Balancing Solution, Barracuda LB 640, jetNEXUS ALB-X.
Provisioning tools:Opsware/HP SAS,Ensim Unify Exchange Manager, Tivoli PM.
Telecom:Lucent, Avaya, BellSouth, GE, Nortel, NEC, Panasonic.
Network Topology:OC-12, OC-3, DS3, T1 ISDN, Ethernet (GB, FE), FDDI, Token Ring.
Internet / Network Protocols:BGP4 OSPF, EIGRP, IGRP, RIP, ISIS, NLSP, TCP/IP, IPX/SPX, VLAN, RDP, DHCP, DNS, FTP, TFTP.
Programming:.NET Framework, Java, ASP.NET, VB.NET, C#, HTML, XML, Flash, DHTML
IBM PC OS: IBM OS/2 2.1, IBM OS/2 Warp Rev 4.
Help Desk Applications:Remedy HEAT, e11.
AntiVirus:McAfee, Norton, Sophos, AVG, Trend Micro, Avast, Computer Associates, BitDefender, The Shield Pro, Kaspersky, EZAntivirus, Panda.
SpyWare & Spam: NoAdware, Spybot, MS Anti Spyware, ZoneAlarm, ScriptLogic, Ad-Aware, Brightmail, Vanquish vqME, Qurb, InBoxer, SpamCatcher.
Desktop / Laptop Hardware: HP, Compaq, Dell, Sony, Toshiba, IBM, Acer, Panasonic.
Workstations: HP, Compaq, Dell, IBM, Sun.
Server Hardware: HP, Compaq, Dell, Sun, IBM.
Storage Hardware: EMC, HP StorageWorks, IBM.
ETL Tools: Oracle Warehouse Builder, Datastage, PowerCenter, Data Migrator, SQL SIS, Data Integrator, Cognos, Ab Initio.
Desktop Imaging / Deployment Tools: Altiris, Ghost, Acronis.
Application / Web App Servers:WebSphere, WebLogic, TomCat, Apache.
Methodologies: Waterfall, Agile, Scrum, RUP, and SDLC.
Cloud Computing:Microsoft Windows Azure, Amazon EC2, Google App Engine, iLand, Rackspace.