objective
To obtain a position with a company which allows me to apply my expertise and knowledge in a variety of related technical fields, as well as allowing me to learn and grow with the fast paced information technology industry.
Professional Experience
2008-Present
Confidential,
Knoxville, TN
Senior Network Engineer
Designed, developed and deployed dozens of IT projects for a variety of small to medium clients as lead architect and managing engineer. Guided and instructed associate engineers on implementation and use of Windows Server 2008, Windows SBS 2008 and Exchange 2007. Directed development of VMware projects for multiple clients which included ESX/ESXi, High Availability, Clustering and Disaster Recovery using iSCSI SAN and Cisco infrastructures. Lead development of VoIP systems based on Asterisk/trixbox and SIP trunks earning 120% profitability while slashing client communication bills by 80%. Assisted in the transition from break-fix company structure to managed services provider by leveraging Level Platforms and Autotask. 2006-2008
Confidential,
Knoxville, TN
IT Manager
Worked with owners to overhaul business processes from start to finish using new technology to vastly improve efficiency and performance throughout the entire organization. The implementation has cut tens of thousands of dollars in labor costs and measurably improved sales. Designed, developed and deployed new IT infrastructure including hardware, software and vendor support for 3 interconnected warehouses. Developed business process based on QuickBooks Enterprise Manufacturing and Wholesale running on MS Windows 2003 servers with complete real-time redundancy. Remote warehouses connect using Wyse Terminals and Windows Terminal Services. Designed and developed mobile, remote sales capabilities in each of the dozens of vans and trucks. Each truck was equipped with wireless PDAs, GPS and printers providing real-time sales and inventory functions. 2004-2006
Confidential,
Saint Louis, MO
Director of Operations
Created web based CRM and internal workflow process systems for deployment to hundreds of clients and dozens of employees. Systems included automated document creation and regulatory compliance checking under the strictest security measures. Set departmental standards, wrote employee handbooks and established budgets for all departments. Managed up to 15 employees which encompassed hiring, training, setting metrics and quarterly performance reviews of all employees. Managed numerous top level clients with special needs and concerns. 2002-2004
Confidential,
Saint Louis, MO
IT Manager
Designed, deployed and supported heterogeneous network including several Windows 2000 & Linux servers and Macintosh & Windows workstations. Responsible for all voice and data infrastructure and Nortel Meridian telephone system. All systems and services are fully redundant including file, print, web and email services. Trained all employees on company software including Microsoft products. Achieved 99.9% uptime, an increase of over 11% from previous year. Responsible for IT budget and vendor management. Reduced cost by 32% from previous year. Worked with all departments to create completely automated, web-based workflow and billing system employing MySQL backend and PHP frontend. The completely custom system automated every aspect of the business including sales, time tracking, production, document approval, billing and extensive reporting. 2000-2002
Confidential,
Saint Louis, MO
MIS Director
Responsible for managing department, writing RFPs, coordinating with vendors, purchasing goods and services in excess of $2,500,000 for a 1.75 million sq. ft. luxury hotel/residential/commercial complex. Designed and deployed 250 node network including 8 Dell and HP Windows NT/2000 servers, Dell OptiPlex workstations, HP Procurve managed switches, Cisco Catalyst 2900 LRE switches, multiple firewalls, and Cisco routers. Designed and managed several IT related construction projects including Point Of Sale, MS SQL-based Property Management System, Cable Television Services, Hotel & Residential High speed Internet Access, web and e-mail services, and 802.11b wireless infrastructure. Co-managed design and implementation of a 2,000 port Mitel telephone system employing 8 voice and data T-1s, VoIP, Operator Services, Voicemail, and Automated Attendant services. Responsible for implementing and maintaining all MIS related services including security and backup procedures. 1996-2000
Confidential,
Saint Louis, MO
Senior Consultant/System Design
Designed and deployed over 50 complete turnkey Windows based, small-scale (5-100 clients) networks. Designed and implemented an SNA Server solution at the St. Louis Metropolitan Police Department that allows for over 500 workstations and 200 mission-critical squad car laptops to connect to an IBM Mainframe via SNA network through standard Ethernet and CDPD modems. Installed several routers, switches, hubs, CSU/DSUs, and Channel Extenders as the Primary Technician in the St. Louis area for Equant Enterprise Division that works exclusively with Enterprise level organizations that are implementing LAN/WAN/MAN solutions. Responsible for assessing and rectifying Year 2000 compliance issues for dozens of client networks. Managed design, construction, and maintenance for various clients’ Internet and Intranet strategies. Websites included interactive databases, animations, and Java scripting. 1995-1996
Confidential,
Saint Louis, MO
Webmaster
Managed design and development team for the Environmental Protection Agency’s Ozone Transport Assessment Group/Air Quality Analysis Workgroup website. The $1.500, 000 1,500-page website employed cutting edge technology such as customized Visual Basic applications, Java, interactive databases, and on-line collaborative forums. Education
BA in Political Science and Philosophy. Certifications & Professional Memberships
VMware Partner VMware VTSP VMware VSP Managed Services Partner A+ Certification Equant Enterprise Network Certification IBM Authorized Service Technician Intel Product Dealer 3COM Certification MySQL Certification PHP Certification (MySQL AB) MS Small Business
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