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Customer Service Manager Resume

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OBJECTIVE

  • Find employment that will use my skills, education and creativity.

QUALIFICATIONS

  • Ten + years of customer service experience
  • Twelve years experience inside sales
  • Seven years experience in medical sales
  • Net Agent for Moore Medical
  • Developed training materials for new sales representatives
  • Recruited and trained customer service representatives
  • Supervised customer service call center for Select Nutrition
  • Developed and supervised Internet Fulfillment Program for Select Nutrition
  • Numerous awards from Moore Medical for sales and customer service

SKILLS

  • Net Agent Software / Live Support
  • JD Edwards /AS 400
  • Goldmine
  • Database Management
  • Microsoft Word 2007
  • Microsoft Outlook
  • Call Center Operations
  • Troubleshooting / Problem Solving / Complaint Handling
  • Customer Service Order Fulfillment

EMPLOYMENT HISTORY

06/11-Present: Confidential,Visalia, CA
Position: Assistant

6/02 3/10: Confidential, Visalia, CA
Position: Inside Sales Representative

1/99 6/02: Confidential,Visalia, CA
Position: Assistant Customer Service Manager

EDUCATION: Confidential

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