QUALIFICATIONS SUMMARY Administrative support; experienced working in fast paced environments demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical and committed to superior customer service.

SKILLS Typing: 45 WPM Proficient on Mac & PC Computers 10-Key: 12,000 KSPH Microsoft Word, Excel, Outlook, PowerPoint, Epic Hyperspace

Customer Service Consultant, Confidential 4/11-present Answer all incoming phone calls Answer customer inquires Collect & process payments Dispatch drivers Schedule & confirm appointments Acquire Permits Perform customer verification Records management Weekly bank deposits Shipping & Receiving Process orders, forms and requests Maintain Office Supplies

Care Coordinator, Confidential Process patient referrals Screen all incoming calls for the unit Data entry into Epic Hyperspace Chart Check charts for doctors Fax prescriptions to pharmacies Deliver interoffice mail/faxed paperwork Schedule patient appointments Process billing paperwork Fax physician orders daily Routine clerical duties Maintain orderly and neat nursing station Update patient information/ verify eligibility.

Medical Records Clerk, Confidential Pull charts daily for patient's appointments File charts in terminal digit order after appointments Deliver/pick up charts from clinics Interfile loose clinic notes into appropriate sections of chart Mail/fax requests for records

Office Assistant I, Confidential Incoming/Outgoing phone reception Records management Schedule/Confirm student appointments Data entry Registered new students Meeting preparation Served as test proctor Transcribed lectures Supervised computer lab Prepared orientation packets for new students

Secretary, Confidential Routine clerical duties Maintain office supplies Invoice preparation/ distribution Issue purchase orders Phone reception Take Messages Radio dispatch Organize contracts

Secretary Assistant, Confidential Filing/distribution of departmental mail Phone reception, take accurate messages Greet visitors and issue guest passes Collected daily attendance reports

Volunteer Experience, Confidential Prepare registration packages for distribution Fundraising

EDUCATION High School Diploma Associates Degree

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