Summary

• An Application Consultant with 8 years of experience in SD.
• Implementation experience includes Full life cycle ASAP Methodology , business requirement collection, business process analysis, gap analysis, Realization, Final Preparation, Training, Go-Live, Support.
• Expertise on SD Order-to-Cash cycle with Sales Documents Quotation, Enquiry, Orders, Special orders, Contracts, Scheduling Agreements Deliveries, Shipments, Transportation and Billing document. And p2p order.
• Good knowledge and experience in integration, Configuration and testing of SD with FI, PP and MM Module.
• Sound knowledge on Pricing, Account Determination, Taxes, Partner determination, Output determination, Text determination, Material determination, Document flow and Copying Control, Incompletion logs, Availability Check and Transfer of requirements, Credit Management. Conversions.
• Good Knowledge on ABAP/4 Report Programming, Interactive Reports, User Exits, ABAP Queries, ALE/ EDI, IDOC.
• Worked on generating EDI documents like, 850,830,855,860,865,856,810, etc. from SAP ECC 6 system and compared them against corresponding EDI documents from production legacy system in order to have minimal trading partner impact.
• Monitored inbound / outbound flow of production orders, shipments, invoices to check for workflow notifications and resolve error messages.
• Provided SAP SD/EDI technical and non-technical support team members and end-users on various EDI transactions and IDoc error resolution techniques during partner testing, go-live and hyper-care phase.
• Worked with clients in gathering and analysis of Business requirements and mapping and modeling business processes.
• Familiarity with Resource Related Billing.
• Experience with developing documentation for manual and user training purposes.
• Demonstrated good interpersonal, communication, team building, issue resolution, project coordination and leadership skills.

EXPERTISE

• Involved in all aspects of SD with good work experience in Master Data Customer, Vendor and Material
• Worked with Business User to Configure Sales Area
• Configuration experience in Order Types: consignment sales, item categories, schedule line categories, copy control, customer returns processing, credit/debit note processing.
• Basic Functions for SD document Processing : Pricing, Material Determination, Material Listing/ Exclusion, customer material info record, Output Control for EDI documents/ print outputs, Account Determination, Credit/ Risk Management, Availability Check ATP , Item Proposals.
• Logistics Execution: Warehouse managed delivery, Route Determination, shipping documents, pick/pack, PGI.
• Billing Configuration experience in OIR Order Invoice remittance includes billing procedures, deliveries and order related invoices, Maintaining billing due list, invoice lists cancellations of billing documents, billing blocks, rebate processing.
• Migration experience of SD master data from legacy to SAP system using conversion programs- LSMW/CATT.
• Worked on EDI Process X.12: 830,862,850,860,856
• Testing: Identifying / Writing test scripts for unit testing, integration testing and user acceptance testing, co-ordination of issue resolution during the testing phase and participated in cutover activities and end users.
• Well versed in ASAP methodology including Gap-analysis, Business Reengineering, blueprint design, preparing training documentation and end user training.

SAP R/3 Skills:

ERP SAP R/3

Web Technologies: HTML / DHTML, Perl

Operating System: Sun Solaris, UNIX, , Windows 98/ 2000 / NT / XP

Professional Experience:

Confidential

SAP SD Functional Consultant

Environment: ECC 6.0

• Involved in the conceptual business process design, development, implementation, configuration, and testing and phases of this SAP R/3 project.
• Configured new pricing procedure which involved customization of condition tables, Condition types, Access Sequences, and Condition Records.
• Also involved in test scripts and BPP documentation
• Created test scenarios for unit testing and integration testing for all SD business processes and obtained sign-off after successful completion of testing.
• Involved in user documentation and configuration documentation which includes the creation of User Manuals
• Managed SD integration issues with MM and FI.
• Involved inFunctional Testing and documentation for multiple Business processes
• Testing of key processes in Sales and distribution Business scenarios including functional testing, integration testing, user acceptance testing, testing interfaces and custom programs using Quality center
• Responsible for conducting tests and logging results, issues, and reporting progress to the Testing Coordinator
• Assisted in testing P2P Procure to Pay scenarios in SD and MM.
• Performed Unit testing to ensure Business requirements are aligned with development.
• Performed unit and Integration testing of the SD template also involved in post go live system stabilization and support.
• Extensively worked in writing Unit test scripts.
• Worked with the Business to identify test scenarios and build business cases through the testing cycle.
• Performed Integration testing for multiple Interface instances and also cross modular integration testing.
• Worked through defect Management and issue resolution using Quality center.
• Performed user training through several hands on workshop sessions.
• Developed user training material for the business process procedures

Confidential

Business Analyst SAP MRO/Customer service Service Management Support

SAP ECC 6.0

Responsibilities:

• Configuration of all the sales order type as per the Business requirement.
• Maintained copy control in the billing document.
• Global Support of MRO Solution across North America, Asia Pac and Europe.
• Setting copying control changes from delivery related to order related in billing document.
• Configuration of item categories for all the item categories.
• Configured new price condition and Assigned to price procedure.
• Worked on the documentation of the configuration change documents.
• Worked on IDOC reprocessing.
• Reviewed and executed integration scripts for VISTEX-Chargebacks.
• Worked on Break/Fix issues on VISTEX Rebates/Billbacks/Commissions.
• Worked on implementation and testing of Enhancement Pack 4 for ECC 6.0
• Created functional test scripts and technical test scripts for the business.
• Testing of key processes in Sales and distribution Business scenarios including functional testing, integration testing, user acceptance testing.
• Performed analysis, design and implementation of security for the Order Management OM , Materials Management MM and Procure To Pay P2P modules.

Confidential

SAP SD/WM/Logistics Execution/ Transportation

SAP Version 4.7

Responsibilities:

• Configuration of SD with the following functionality: Inquires, Quotations, Contracts, Sales orders, Returns.
• Worked with development teams to provide updates to existing RICEF objects by documenting the change details required for the functional and technical specs.
• Configured new pricing procedure which involved customization of condition tables, Condition types, Access Sequences, and Condition Records.
• Created new pricing conditions based on the business requirements.
• Involved in writing test plans for sales order and Output types order Acknowledgement and Order Change Acknowledgement Print, Fax and Emails tested them manually.
• Created Customer master data, Material master data, Customer Material Information record and Customer group.
• Created new partner functions as per business requirement.
• Worked on Variant Configuration, setting up Material characteristic.
• Managed production cutover activities and execution.
• Configuration improvements of Logistics Execution LE module relating to storage types, storage sections and stock placement, removal strategies, route determination and transportation shipments.
• Supported Distribution process Delivery, Picking, Packing, Handling Unit Management, Warehouse Management, and Shipment.
• Testing of key processes in Sales and distribution Business scenarios including functional testing, integration testing, user acceptance testing, testing interfaces and custom programs using Solman.

Confidential

SAP SD Functional Consultant

Environment: SAP 6.0

Responsibilities:

• Supporting the existing SD configuration, Post Implementation Support activities to troubleshoot the integration and change request.
• Used remedy system to track and solve tickets.
• Worked with development teams to provide updates to existing RICEF objects by documenting the change details required for the functional and technical specs.
• Worked on the changes for Invoice forms and Bill-of lading programs.
• Performed configuration changes needed for the change requests.
• Configured transfer orders, freight, outbound deliveries, creating shipments and shipment cost document, shipping point determination, routes, etc.
• Created new price condition and Assigned to price procedure.
• Created new order reasons.
• Maintained copy control in billing document
• Worked on the documentation of the configuration change documents.
• Worked with the users to provide training and troubleshooting of bugs.
• Responsible for system design recommendations in the SD module
• Supporting the existing SD configuration, Post Implementation Support activities to troubleshoot the integration and change request.

Confidential

SAP SD/WM/Logistics Execution/Transportation

Responsibilities:

Two full life cycle implementations

• Configuration of SD with the following functionality: Inquires, Quotations, Scheduling Agreements, Online Agreements Contracts , Sales Orders, Order fulfillment, Third Party Sales Orders, Cross Company Sales, Make To Order Sales, Consignments, Free of Charge Sales, Returns, Packing, Replenishment Deliveries, Stock Transfers using MM/SD, and Transportation.
• Configuring SAP to support MM/PP/SD master data, transaction handling, pricing and billing, shipping and transportation, integration with Purchasing and Shop floor control PP and sales forecast planning.
• Configured Stock transport order, Credit and Debit notes, standard order to billing, Return Order.
• Involved in 3rd party order scenario and Consignment process
• Interact with business users to analyze the requirements and technical designs of the Copy controls for sales documents and specifying deferent copying requirements.
• Responsible for managing the daily activities of a group of sales representatives to ensure the attainment of established sales objective.
• Manages the area's direct sales and support programs and provides guidance to the sales team in the development of new and existing accounts
• Accountable for sales to new customer, account retention, and account penetration.
• Manages a sales team in order to achieve or exceed assigned sales quota.
• Communicates sales strategies, company initiatives, sales campaigns and promotions and compensation plan changes to sales team plans and conduct sales meeting. Ensures that Account Executive are kept current on product, sales meetings, sales strategies, rate plan structure and compensation plans.
• Designing maintaining the structure of data flow from source system to BW, ensuring correctness of data extraction and to create subsequent queries as per client requirement.
• Maintaining structural changes for the master data at the data source level and incorporating the same in the BW side.
• Coordinating with clients to mine corporate data to identify, analyze and integrate data from multiple sources and turning data into useful information using BW
• Gathered and mapped requirement for various dealers and analyzed the gaps.
• Designed order management process with customer order types, Item categories, Schedule line, definition of new partner function and partner determination.
• Configured new pricing procedure which involved customization of condition tables, Condition types, Access Sequences, and Condition Records.
• Worked on setting up Pricing Procedure for different scenarios as per the Company's need.
• Involved in solving all sales, shipping, pricing, billing and Account related Issues..
• Configured the automatic assignment for item categories and schedule line categories using Item schedule line category determinations
• Configured material determination, output determination, partner determination text determination and pricing procedure determination for RTS.

Confidential

Role: SAP Consultant

Responsibilities

• Worked on various critical issues from Order to Cash
• Configuring New Sales Doc. Types, Item Categories and Schedule Line Categories to
• accommodate streamlined Order to Cash Process.
• Extensively worked on Idocs from Order to Cash perspective.
• Involved in design, configuration, testing, implementation, documentation and
• maintenance of the SAP SD environment.
• Provided training, functional expertise, presentations, and trouble-shooting support on SAP SD
• and CRM products in a customer service environment taught on-site classes as required.
• Trained in managing off-shored large scale call-center operations and processes such as
• Activations, Customer Service, Billing, Training, Sales and Retention for a telecommunications
• company.
• Carried out detailed impact assessments for proposed change requests
• Ensured Change Controls are developed, tested released.
• Involved in pricing conversions from legacy system to SAP.