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Professional Experience Summary:

  • Over 7+ years of experience in the Sales & Distribution and Logistics modules of SAP.
  • As a SD Configurator and Functional Analyst, project experience has been in Consumer high-tech, Pharmaceuticals, Food and Furniture industries.
  • Full SAP life cycle development and implementation experience, encompassing Order receipt to collection of Cash (OTC) cycle via blueprinting, design, scripting, module prototyping, configuration, system testing, data mapping, conversion, technical and functional specification, end-user training and documentation, go-live support along with post-implementation and production support.
  • Ability to easily adapt to changing business environments and can function independently with minimal or no supervision.
  • Demonstrated proficiency in handling and resolving critical day-to-day production issues.
  • Focused professional with expert analytical and polished communication skills.

Technical Environments:
ERP: SAP R/3 3.1i, 4.0b, 4.6c, 4.7 and ECC 6.0.
Ticket tracking Applications: Clarify, Remedy AR system and Telelogic Application system.
Databases: Oracle, SQL Server and MS-Access.
Languages: C, C++, JAVA, SQL, HTML, XML, JavaScript, VBScript and ASP.
Platforms: MS-DOS, Linux, Windows (all), Windows Server (NT, 2000).
Tools: Microsoft Visual Safe Source (VSS), Microsoft Publisher, FrontPage and Swish.

Educational Background:
Masters in Information Systems

Professional Industry Experience

Confidential,

MA

SAP SD Business Analyst

Jan’10 - Present

  • Worked with the Business, SD and FI teams to develop design documents and deliver business solutions.
  • Participated in design workshops, prepared functional specifications, test plans and end-user training plans. Collaborated with IT teams to review, approve test plan, project plan and technical designs.
  • Developed new business process documentation and training documentation.

Confidential,

CA

SAP SD Functional Analyst

Sept’07– Oct’ 09

  • As a SD analyst conducted biweekly ticket review meetings with the BSE (Business System Expert’s) around the globe to gather requirements, analyze and prioritize the production support tickets. Troubleshooted and analyzed production related critical business issues on daily basis
  • As a Testing Lead on several projects created test plans, test scenarios, test scripts, test reports, coordinated the testing and timelines with the BSE’s located at different locations around the globe. Laid out the Test plan, Test strategy and Defect resolution process for the project. Created requisite documentation and updated URS/UAT’s. Performed Unit tests and interface testing with the development teams and managed the testing activities with the business that performed system testing and regression testing.
  • As the part of the international requirements, configured custom sales order types, item categories, delivery types, billing types and copy control routines to register sample, demo and free of charge orders within SAP. Analyzed existing reports and EDM Extracts to see the down stream impacts of creating new order types, item categories and billing types.
  • Areas of configuration and design focus include pricing, tax determination, order types, inter-company and external vendor purchase orders, goods movements, deliveries, commercial invoices, end customer and inter-company billing for both domestic and international locations.
  • Reviewed and analyzed functional area customer requirements, created functional and technical specs, performed system configuration and testing, provided guidance to ABAP programming resources and managed end-user expectations, development of training materials, training of users, conversion, go live and ongoing user support.
  • Closely worked with the Supply and Finance teams to resolve the cross-functional business requirements.
  • Provided customized solution for rebates for Italy’s unique number range system requirement. This involved configuring Rebate agreement types, customized Rebate credit memo requests, Rebate correction Requests, Rebate Request for Manual Accruals and related billing types.
  • For Thailand’s requirement of tax-inclusive pricing requirement, analyzed the existing pricing procedures, pricing conditions, routines. Successfully implemented the project within the project time lines.
  • Acted as a liaison between the business and IT to determine Enterprise Application Integration requirements, XML message formats, data transformation and mapping for Germany’s Electronic order requirement. Closely worked with EAI teams for coordinating testing, data migration and implementation tasks. Analyzed standard SAP BAPI’s, mapped the requirements and performed gap analysis.
  • Worked with a team of ABAPER’s onsite and offshore to determine the Level of Effort on the tickets that required customized technical solutions such as Modifying standard pricing routines, Sales order user exits, layout changes and custom reporting.

Confidential,

NJ

SAP SD Functional Analyst

Jul’04–Jun ‘07

  • GE Healthcare’s North Americas 3.1i is planned to merge with Europe’s 4.6c version and upgrade to ECC 6.0. As a part of the single instance business blueprint, updated the as-is process documentation, organized workshops, participated in the blueprinting of the system, identified and listed the Gaps for the North America SAP system. Prepared a global template for SAP North America, which could later be customized, to be site-specific and rolled out accordingly.
  • Worked with other project team members and business departments to identify appropriate business solutions and resolve specific issues related to the Global SAP design.
  • Implemented business requirements such as Designed Reports and created technical specification for Product Recall reports, Net sales report, sales territory report, product sample sales report and sales detail reports
  • Created and Updated the URS/ UAT documents for the new and changed business processes via Visual Safe Source (VSS).
  • Created and maintained functional requirement specification for business and technical requirement specification for the technical team.
  • Additional activities included Quote to Cash configuration including order types, item categories, availability checking and scheduling, pricing determination, tax determination, output determination, route determination and reports.
  • Prepared the As-is and to-be processes, organized workshops, prepared project plans, implementation/deployment plans for seamless transition from a third party warehouse adage modem system to a FTP solution.
  • Wrote queries to retrieve sales data, customer data, territories linked to sales orders, product pricing linked to customers, taxes/surcharges linked to sales orders, customer mailing list based on old sales data, payer’s credit limits/payment terms for business users and the auditor’s onsite.
  • To comply with the ASN pedigree requirement conducted workshops and worked closely with the business users, third party warehouse, EDI support and wholesalers/distributors to understand the ASN requirements. Designed new processes to trigger the ASNs from SAP through the EDI subsystem. Mapped new fields required by Wholesalers for ASN requirement and resolved file transmission issues with EDI and Sterling Commerce.
  • Designed interface programs in SAP to get pricing data from the external contract management system into SAP. Supported the users to get the correct pricing files into SAP from the external system ( Contract Management system and to send the invoice files from SAP. Conducted one-on-one training for the customer service representatives and documented the new process.
  • Handled the SOX audits by designing custom programs and reports for monitoring unauthorized changes. Reviewed the existing interfaces, which lacked proper security controls and designed new controls to provide appropriate security features. Worked with FI team by creating queries to extract the sales and financial data for the sox reports.
  • Participated in the Business Intelligence workshops and provided data to help map the fields to the UK SAP system. Highlighted the gray areas and helped the end users understand the reports derived from and compare it to the BI Cognos reports.
  • As a SD functional Analyst was responsible for the ongoing production support activities, implementing new business requirements, designing functional and technical requirement specifications. Monitored the critical batch jobs on daily basis by involving the responsible business users. Provided 24 hours on-call support.
  • Resolved support tickets such as running sales and financial reports, add users to the email list, create/discontinue batch jobs based on users requests, create queries for non-sap users, fixed printer problems etc. which were logged into clarify on daily basis.

Confidential,

NJ

SAP SD Configurator/Analyst

Apr ’03 – July ‘04

  • Served as SD configurator for the rollout of SAP for US and International locations with tasks, which included analysis, gap definition, design, customization, testing and training.
  • Formulated As-Is and To-Be processes from several sessions with SAP team members. Work with cross-functional teams within and outside of IT including, Supply Chain, Finance, Product Distribution, Quality, Product Planning, Contracts, Marketing, and Sales to implement best practices, system solutions, reporting systems and improve business processes.
  • Configured the enterprise structure, pricing procedures, item category determination, deliveries, shipping point determination, serial number profiles and batch determination.
  • Defined and assigned pricing procedure using condition types and condition records. Performed pricing with all relevant options like material pricing, price list type, and customer specific with discounts taxes and freights.
  • Configured all areas of Logistics including sales orders, pricing, delivery processing, transportation, billing, credit management and accounts receivables, batch management, availability checking.
  • Configured quotes, sales orders, free of charge orders, inter-company sales, drop shipments and stock transport orders, material determination, pricing condition types, pricing procedures and determination, tax procedures and determination.
  • Performed Integration testing with other modules like MM and FI.
  • Maintained the data relevant to taxes in consultation with the members of FI module.
  • Worked closely with programmers to determine data migration plan, developed data mapping, tested the SD data migration and conducted the final migration verification
  • Provided post go-live user support and training. Identified system problems after go-live, prioritized, reconfigured, tested and transported into the productive environment.

Confidential,

IL

SAP SD Configurator

Oct ‘02– Mar ‘03

  • Gathered requirements and created functional specifications for conversions, interfaces and enhancements. Configured prototype for SD module based on business requirements. Formulated As-Is and To-Be processes from several sessions with the team members.
  • Configured the SD module by setting up the overall organization structure design, document types, item categories, master data, usage of condition step, copy control of sales document types to billing and delivery documents.
  • Configured sales documents such as Quotation/Enquiry, Orders, Contracts, and Scheduling Agreements. Worked on the special sales document types such as cash sale, rush order, credit/debit, return and free goods.
  • Created Stock transport orders, sales orders- delivery- transfer orders, make to order products, ATP checks, back order processing, rescheduling deliveries, BOM and alternate BOM. Configuration of consignment stock process for the project scope including consignment fill up, issue, returns and pickup.
  • Defined and assigned pricing procedure using condition types and condition records. Performed pricing with all relevant options like material pricing, price list type, and customer specific with discounts taxes and freights.
  • Configured Invoice, Debit/Credit Memo and rebate agreements in Billing. Configured the billing plans as per the requirements. Customized the billing dates as per the billing plans - milestone billing and periodic billing.
  • Configured various output types and configured various output determining procedures.
  • Configured various item categories and setup item category determination based on the sales document type, item category of the higher-level item.
  • Set up availability check and transfer of requirements as well as delivery scheduling and transportation scheduling. Defined delivery priorities and worked with background and forward scheduling.
  • Generated Ports and Partner Profiles; configured message control and set up the parameters for communicating through EDI.
  • Performed Integration testing with other modules like MM and FI.
  • Created and updated documents related to URS/UAT’s, and helped users maintain them in a timely fashion.
  • Involved in system and regression and end-end testing with the users.

Confidential,

CA

SAP SD Configurator

Jan ’02 –Sep ‘02

  • Mapped the internal sales organization structure via the organizational chart.
  • Created Customer master data, material master data, customer-material Information record and customer groups.
  • Defined number ranges for customer master record and the sales document – Item Proposals.
  • Created order reasons for sales documents, defined Item Categories and schedule line categories.
  • Worked on the special sales document types such as cash sale, rush order, credit/debit, return and free of charge delivery types.
  • Defined Third party processing both through the plant and vendor, defined and assigned account keys assigned G/L accounts and defined pricing procedure determination.
  • Set copy control requirements to various sales, deliveries and billing documents.
  • Customized Batch management, Purchasing, Source determination, PIR, Third party purchasing, created new Document types, Pricing procedures, Output Determinations, Billing, Account determination, layout, copy control.
  • Created sales, delivery and billing document types. Created billing documents based on documents like invoice based on delivery, credit and debit memos based on requests. Invoices based on sales orders and delivery. Cancellation document based on billing documents/credit memo. Created new customer account groups. Partner types, access sequences and procedures.
  • Modified several other reports and layouts depending on the new business requirements and generated documentation for these modifications. Also, mentored ABAPERS to complete the assigned tasks by explaining them the process, purpose and the task.
  • Moved data from legacy system to SAP System: Material, Customer Vendor, Customer Hierarchy and Source Lists.
  • Created and updated URS/UAT’s, FRS/TRS documents in a timely fashion.
  • Involved in system and regression and end-end testing with the users.
  • Created recordings for data entry using transactions and created file for this format. Used LSMW for mapping the data from legacy system according to the structures as in the recorded file and used BDC for uploading data - data migration.
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