Skills

Please use this table to list the skills noted in the Required/Desired section of the Peoplefluent requirement. In addition, please respond with the years of experience for each skill and the last time each skill was used. Add or delete rows as necessary.

Conducting JAD sessions

8 years

2012

Documenting Functional and non functional requirements

6.3 years

2012

creating application prototypes and screen mock ups

6.6 years

2012

creating graphical representations of complex business processes

5.9 years

2012

Experience in using Microsoft products such as Visio, PowerPoint, Excel and Word

6 years

2012

Experience with Real Estate management systems

3 years

2012

Confidential,
NJ October 2011 - Present
Sr. Business Analyst

Fiserv is a diversified financing solution provider serving consumers, retailers and businesses around the globe in Commercial Lending and Leasing. The project was how interest should be applied to businesses who borrowed money from Banks. The project was built on Fiserv Technologies which will allow businesses and banks to allocate interest and allow businesses and banks to run and view reports.

Responsibilities:

• Analyzed software requirement specification documents. Created processing model diagrams in UML/Visio using the business process information captured in the business context analysis documents.
• Elicited requirements by employing information-gathering techniques (e.g., Interviews, surveys, business process analysis), competitive product analysis, reverse engineering of existing systems, etc.
• Participated in the corporate wide BPR roadmap process to define the “To be” process based on Design for Six Sigma Methodology.
• Developed functional requirements and a proposed data warehouse strategy for supporting employee compensation and compliance reporting/analytics.
• Supported business unit teams, product management group and search engine marketing team with ad-hoc reporting and in-depth website analysis.
• Involved in defining the scope of the project, gathering business requirements and documenting and managing them using Rational rose and Rational Requisite Pro respectively.
• Presented high level requirements and interaction diagrams using use cases, to user groups, as well as documenting requirements and getting them reviewed and base lining the same.
• Analyze business requirements and segregated them into high level and low level Use Cases, activity diagrams using UML methodology.
• Prepared Business Workflow models that cover "How" business processes are accomplished.
• Developed a business process using application Prototypes and Screen Mockups.
• Involved in process modeling, reviewing and writing URS and Functional Requirements.
• Participated in periodical Joint Application Development (JAD) sessions with the management and IT teams.
• Developed ETL logic to transfer data from systems to the data warehouse environment using the available ETL code and tool set for implementation.
• Interviewed business experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business and technical communities.
• Utilized Rational Unified Process (RUP) to configure and develop processes, standards, and procedures.
• Performed UAT and Performance testing on the application.
• Participated and assisted the property portfolio team to conduct accuracy testing using the Real Estate Management System.
• Used MS Office extensively (Word, Excel, Visio, Power Point, Outlook, Project) for analysis, presentation and documentation throughout the project.

Environment: Windows 2000/XP, Rational Requisite Pro, MS Office, Lotus Notes, SQL Server, MS Project, SOX, MS Access, UML, WebEx, Cognos 8.4, SharePoint, Sales Force, SQL – basics utilized for data testing between SAP source and Data Warehouse, Mercury Quick Test for SAP tool

Confidential,
FL January 2010 – August 2011
Sr. Business Analyst

Rated "A Exceptional", Avatar has been the protector of Florida Homeowners' assets since April 2008. We provide stability to our policy holders by doing things right from the start, so there are no surprises down the road. We achieve that by underwriting and inspecting every new risk and responding to most claims on the same day.Avatar endeavors to be your insurance company of choice by applying diligence, responsiveness, and integrity into everything we do.Avatar Property & Casualty Insurance Company is an active member of the local community and takes pride in contributing and supporting many local organizations.

Responsibilities:

• Interacted with business owners to identify business system needs, evaluated solutions or business problems and proposed alternate methods to increase efficiency.
• Analyzed and documented information system requirements and the corresponding impact on business processes.
• Responsible for defining the scope and implementing business rules of the project, gathering business requirements and documentation.
• Involved in process modeling, reviewing and writing URS and Functional and Non-Functional Requirements.
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Analyzed Business Requirements and segregated them into high level and low level Use Cases, Activity Diagrams using Rational Rose according to UML methodology thus defining the Data Process Models.
• Successfully conducted JAD sessions, which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project.
• Responsible for maintaining the minutes of all the requirement gathering sessions.
• Independently manage project scope, risks and manage project meetings as needed to drive projects to completion.
• Successfully implemented all tactical operational monthly releases. Eight releases to date with a 100% success rate ranging from 20 to 28 enhancements, 30 to 42 bug fixes and numerous emergency fixes.
• Managed a team of 8 developers, testers and analysts and performed all HR processes including performance and career growth.
• Provided people care for individual through career planning, training, compensation, and career advancement based on performance.
• Created modules of complex business processes by representations graphically.
• Define the project strategy by evaluating alternative approaches to meet stakeholder regarding content management requirements, specifications, and/or expectations. Establish project controls by defining the required correct processes, measures, and controls to manage project change, communications, procurement, risk, quality, and human resources to facilitate project executing and controlling processes, and to ensure compliance with generally accepted industry standards.
• Formulated comprehensive test plan based on requirements and develop test scenarios based on use cases.
• Performed regression, functional testing, stress testing, performance testing, user interface testing, User Acceptance and system testing.

Environment: .Net, XML, MS Office, MS Visio, Word, Excel, Power Point, Data Warehouse, SQL

Confidential,
FL August 2008 – December 2009
Sr. Business Analyst / Project Manager

Liberty Institution is an employee and individual performance-improvement company with many years of experience in the technology-based, self-paced training arena. We provide personalized learning and certification that supports organizational success. Our on-site, online learning and online testing tools cover topics ranging from technology to finance to enterprise business skills.

Project Successfully Delivered:

• Liberty Institution Company Portal
• Liberty Education Online Portal
• Liberty Testing Online Portal
• Liberty Institution Member’s Portal

Responsibilities:

• Interacted with business owners to identify business system needs, evaluated solutions or business problems and proposed alternate methods to increase efficiency.
• Analyzed and documented information system requirements and the corresponding impact on business processes using Business Process Models.
• Responsible for defining the scope using project backlogs and sprint backlogs and implementing business rules of the project, gathering business requirements and documenting user stories and personas.
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Documented screen mockups and prototypes, wireframes, system flows, interfaces, use cases, and business rules.
• Created a process modeling, reviewing and writing URS and Functional and Non-Functional Requirements.
• Analyzed Business Requirements and segregated them into high level and low level Use Cases, Activity Diagrams using Rational Rose according to UML methodology thus defining the Data Process Models.
• Successfully conducted JAD sessions, which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project.
• Responsible for maintaining the minutes of all the requirement gathering sessions.
• Independently manage project scope, risks and manage project meetings as needed to drive projects to completion.
• Successfully implemented all tactical operational monthly releases. Eight releases to date with a 100% success rate ranging from 20 to 28 enhancements, 30 to 42 bug fixes and numerous emergency fixes.
• Managed a team of 8 developers, testers and analysts and performed all HR processes including performance and career growth.
• Provided people care for individual through career planning, training, compensation, and career advancement based on performance.
• Worked with the mortgage analyst team with Real Estate Management System (REMS) for housing portfolio properties.
• Define the project strategy by evaluating alternative approaches to meet stakeholder regarding content management requirements, specifications, and/or expectations. Establish project controls by defining the required correct processes, measures, and controls to manage project change, communications, procurement, risk, quality, and human resources to facilitate project executing and controlling processes, and to ensure compliance with generally accepted industry standards.
• Formulated comprehensive test plan based on requirements and develop test scenarios based on use cases.
• Performed regression, functional testing, stress testing, performance testing, user interface testing, User Acceptance and system testing.

Environment: .Net, XML, MS Office, Word, Excel, Power Point, Visio, AGILE Scrum, eRooms, Metadata, Data Warehouse , TFS, QC , QTP, SQL

Confidential,
FL October 2007 – July 2008
Sr. Financial Analyst (Project: Accountemps)

• Founded in 1948, Robert Half International (RHI) is the world's first and largest specialized staffing firm. RHI is a recognized leader in professional staffing and consulting services, and is the parent company of Protiviti, a global consulting and internal audit firm composed of experts in risk and advisory services. Streamline the search experience from multiple search/match tools into a single unified interface that does all of the work behind the scenes. Provide an intuitive solution that searches both structured and unstructured data providing Staffing Professionals access to the most relevant information to drive all desk, marketing and recruiting activities. This tool is part of the overall front office technology solution in support of the business transformation initiative.

Accountemps is the world's first and largest specialized temporary staffing company for accounting, finance and bookkeeping professionals. Accountemps provides support throughout an accounting department, including:

A/P & A/R Specialists Certified General Accountants
Accounting Managers Certified Public Accountants
Bookkeepers Chartered Accountants
Budget Analysts Financial Analysts
Cost Accountants Payroll Professionals
Credit Managers Staff and Senior Accountants
Certified Management Accountants Tax Accountants

Responsibilities:

• Assisted two companies (REO America, Inc. and Florida Bankers Insurance Trust) with accounting projects, ensuring timely completion and data integrity.
• Processed accounts payable and accounts receivable using Great Plains software; prepared financial accounting statements using QuickBooks software.
• Posted general ledger and prepared supporting documents in timely manner.
• Updated pending accounts and reconciliation of accounts with bank and external party accounts.
• Processed Accounts payable and receivables process.
• Studied and assessed the business processes. Addressed various use cases related to the usage of the Candidate Management System and provided value added suggestions where possible.
• Gathered User and Business level Requirements from SMEs by conducting JAD sessions.
• Helped Product Managers in documenting the BRD and ensured that all the requirements are documented.
• Responsible for writing the SRS for the various phases of the project and getting the “sign off”.
• Worked closely with the UI/UX team in developing the User Interfaces as per the business requirements.
• Responsible for compiling the Data Extract spreadsheet which captures all the attributes which are to be used in the new search tool. Also, did write the SQL queries required to extract the accurate values of the attributes which are already in the legacy system database.
• Designed the UI Data Mapping spreadsheet to map the UI screens to the accurate fields in the database.
• Responsible for performing the Search Tuning and Relevancy Ranking exercises.
• Served as a contact person for various cross functional teams like Business, Development team, QS and Operational Support.
• Responsible for documenting the various enhancements documents which capture the process for removal of existing tool and integration of the new search tool into the system.
• Provided graphical representations and modules of complex business processes.
• Designed and authored multiple reports to help smoothen out project management during various phases of the project.
• Oversaw Process Flow Control and resource allocation.
• Functioned as one of the primary liaisons between the business line, operations, and the technical areas.
• Logged required technical enhancements, defects, and resolved requirement issues using the RHI proprietary requirement tracking tool.
• Assigned problems to appropriate software development team for fixes and resolved requirements issues.
• Authored weekly status reports for project planning & lead internal project teams with up to 4 members.
• Checked Test Cases and developed strategies with Testing team to track and resolve defects
• Played a key role in managing defects tracked for the first round of software deployment, and was the primary point of contact for the Business, QS & Dev team to drive resolution.
• Created and modified application prototypes and screen mock ups.
• Collected, analyzed, interprets and reports on critical real estate deal data in support of transactions.
• Assisted and leaded real estate-related projects and initiatives.

Environments: RUP, Rational, Java Swing, MS Visio, Excel, Power Point, Word, PVCS, Live Link, UML, Microsoft Office.

Confidential,
UAE December 2004 – April 2007
Business Analyst

Responsibilities:

• Managed daily cash, fund flow and working capital; reconciled and audited inter-company and bank transactions.
• Prepared aging accounts payables and receivables (AP, AR); processed monthly payroll and prepared financial statements with high attention to detail and deadlines.
• Maintained fixed asset register, charge depreciation and secured insurance coverage for assets.
• Managed annual inventory count of fixed asset and stock.
• Preparing quarterly and annual cost inventory reports and analyzing the same as per the instructions of the seniors and the management.
• Conducted periodical (JAD) sessions.
• Managed annual and monthly closing procedure, charge annual and monthly Journal Entries, set-up, maintain and generate recurring entries, monthly and annual accrual preparation.
• Developed application Prototypes and Screen Mockups.
• Performed analysis of interest income/expenses, monthly expenses, overheads and ROI.
• Managed daily cash turnover of AED 350000 to AED 500000; collaborated with employees from four divisions dealing with domestic and international trading.
• Defining specifications for preparing balance sheets at periodic intervals, for valuation of stocks and account balances, for creation of reserve for bad debts and other provisions.
• Created Vendor master, Customer master and specified number ranges and screen layouts Ensured that Bank and Correspondence data is created for each vendor and Customer.
• Configured credit control area for customers and defined risk categories and reason codes for disputes and configured the settings for Outgoing Payments including Automatic Payment Program.
• Configured for posting Bills of Exchange Payable, for Security Deposits Configured Lockboxes for the customer Payments.
• Created graphical representations and modules of complex business processes.
• Extensively interacted with cross functional teams to understand the impacts on finance.
• Coordinated the integration of FICO with SD, MM and PP based on functional and non-functional requirements, automatic account assignment, maintaining the revenue account determinations.
• Configured credit control area for customers and defined risk categories and reason codes for disputes.
• Run Asset Accounting module chart of depreciation, depreciation areas, asset types, period control, Calculation keys, account determination, assigning GL accounts for posting.

Environment: Oracle 8i, SQL Server 2000, UNIX, Windows 2003, Word, Visio, Excel, Power Point.