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Senior Development Manager Resume

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New Work, NY

Summary Sales and Business Development Skills:

  • 4+ Years Analytics Consulting Business Development and Solution Design.
  • 10 +Years ‘New Logo’ Consultative Global FAO BPO KPO ITO Sales Hunting.
  • 12+ Years of On-Shore and Off-Shore BPO / KPO Delivery Model experience.
  • Established Financial Services Banking Insurance Industry Influencer Contacts.
  • $6 Million to $14 Million a year ‘New Logo’ Outsourcing Business Development / Sales

Relevant Business BPO and Analytics Experience:

Confidential New York 2012 - Present

Vice President, Client Development BFSI

  • Created ‘Institutionalizing Analytics’ Marketing Framework.
  • Direct all sales and business development for custom predictive analytics within Banking Financial Services and Insurance including work in Targeted Marketing, Customer Acquisition, Satisfaction, Retention, Social Media and Big Data.
  • Hunted and Closed Data Optimization Projects for leading Social Media application and Marketing Mix Modeling for Financial Services and Insurance industry clients.

Confidential New York 2011 – 2012

Senior Development Manager Global KPO Banking Financial Services

  • Lead Engagement Manager directing growth in ITO / BPO Engagement from $130 to $150 Million a Year for Global Credit Card organization.
  • Lead Engagement Manager directing BPO / KPO growth for world’s largest Bank and Investment firm.
  • Design and Sale of Analytics Services Offering to leading global credit card group.

Confidential:

AEGIS Communications– 2011
Division of the Confidential Group 
Vice President Sales, (Americas), Practice Lead, Financial Services / Insurance

  • $6.5 Million Annual First-Year Run Rate ‘New Logo’ Sales Closed.

Insurance and Financial Service Verticals: Consultative sales hunting and close for Customer Care Call Center, and Middle Office Business Process Outsourcing projects covering full ‘Customer Life Cycle Management’ for Fortune 500 Corporations / Financial Institutions / Leading Property and Casualty and Life Pensions and Annuities Insurance Organizations. 


Confidential Chicago, Illinois 2006 - 
Director Business Development, Analytics KPO Services Capital Markets

  • 16% a Month Over Quota – Sales Hunting of KPO Analytics / BPO / Business Intelligence and Intellectual Property Corporate Asset Management Consulting to leading global corporations and industry analysts.

‘New Logo’ sales of Predictive and Non-Predictive Analytics / Intellectual Property and Business Intelligence to Fortune 500 Corporations, Industry Analysts and Capital Markets. Marketing and Sales team Management. [Company assets acquired by Essar Group 2009]

Confidential 2004 - 2006 
Vice President Sales - Financial Services / Insurance Group

  • $8 - $14 Million Dollars in Annual ‘Run Rates’ of new Pilot Programs.

Banking / Financial Services and Insurance Global BPO Solutions. 

  • Sales Hunting and Solution Design for Multi-Channel BPO KPO ‘Pilot’ Programs.
  • Grew new ‘Pilot’ programs for Insurance and Financial companies into Multi-Year Multi-Million Dollar Accounts.
  • Initiated Webinar to increase brand awareness, industry stature and drive new business.

Confidential 2000 – 2004 

National Business Development Director 
Financial Services / Insurance / Retail / Telecom BPO Services

  • $5+ Million a Year New Business Closed exceeding Sales Quota each year by 21%.

Hunting Sales to Fortune 500 companies, Insurance Companies, on-line retailers, manufacturing companies, financial institutions, Hispanic language verticals, Data Collection, Market Research, Outsourced Multi-Channel, and Multi-Lingual Call Center, CRM, and Help Desk services. Inside and Outside Sales team development / Account and Project Management.

Confidential 
Executive Vice President, Co-Founder 1990 - 2000

Finance and Accounting Outsourcing (FAO) Business and Management Consulting Practice directed towards small to medium sized Mortgage Lenders, Shopping Center Real Estate Developers, and Manufacturing companies.

Education:

  • Confidential Institute

Masters Program in Information Technology

  • Confidential School

Juris Doctor Degree (Law)

  • Confidential University

Bachelor of Science

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