Senior Development Manager Resume
New Work, NY
Summary Sales and Business Development Skills:
- 4+ Years Analytics Consulting Business Development and Solution Design.
- 10 +Years ‘New Logo’ Consultative Global FAO BPO KPO ITO Sales Hunting.
- 12+ Years of On-Shore and Off-Shore BPO / KPO Delivery Model experience.
- Established Financial Services Banking Insurance Industry Influencer Contacts.
- $6 Million to $14 Million a year ‘New Logo’ Outsourcing Business Development / Sales
Relevant Business BPO and Analytics Experience:
Confidential New York 2012 - Present
Vice President, Client Development BFSI
- Created ‘Institutionalizing Analytics’ Marketing Framework.
- Direct all sales and business development for custom predictive analytics within Banking Financial Services and Insurance including work in Targeted Marketing, Customer Acquisition, Satisfaction, Retention, Social Media and Big Data.
- Hunted and Closed Data Optimization Projects for leading Social Media application and Marketing Mix Modeling for Financial Services and Insurance industry clients.
Confidential New York 2011 – 2012
Senior Development Manager Global KPO Banking Financial Services
- Lead Engagement Manager directing growth in ITO / BPO Engagement from $130 to $150 Million a Year for Global Credit Card organization.
- Lead Engagement Manager directing BPO / KPO growth for world’s largest Bank and Investment firm.
- Design and Sale of Analytics Services Offering to leading global credit card group.
Confidential:
AEGIS Communications– 2011
Division of the Confidential Group
Vice President Sales, (Americas), Practice Lead, Financial Services / Insurance
- $6.5 Million Annual First-Year Run Rate ‘New Logo’ Sales Closed.
Insurance and Financial Service Verticals: Consultative sales hunting and close for Customer Care Call Center, and Middle Office Business Process Outsourcing projects covering full ‘Customer Life Cycle Management’ for Fortune 500 Corporations / Financial Institutions / Leading Property and Casualty and Life Pensions and Annuities Insurance Organizations.
Confidential Chicago, Illinois 2006 -
Director Business Development, Analytics KPO Services Capital Markets
- 16% a Month Over Quota – Sales Hunting of KPO Analytics / BPO / Business Intelligence and Intellectual Property Corporate Asset Management Consulting to leading global corporations and industry analysts.
‘New Logo’ sales of Predictive and Non-Predictive Analytics / Intellectual Property and Business Intelligence to Fortune 500 Corporations, Industry Analysts and Capital Markets. Marketing and Sales team Management. [Company assets acquired by Essar Group 2009]
Confidential 2004 - 2006
Vice President Sales - Financial Services / Insurance Group
- $8 - $14 Million Dollars in Annual ‘Run Rates’ of new Pilot Programs.
Banking / Financial Services and Insurance Global BPO Solutions.
- Sales Hunting and Solution Design for Multi-Channel BPO KPO ‘Pilot’ Programs.
- Grew new ‘Pilot’ programs for Insurance and Financial companies into Multi-Year Multi-Million Dollar Accounts.
- Initiated Webinar to increase brand awareness, industry stature and drive new business.
Confidential 2000 – 2004
National Business Development Director
Financial Services / Insurance / Retail / Telecom BPO Services
- $5+ Million a Year New Business Closed exceeding Sales Quota each year by 21%.
Hunting Sales to Fortune 500 companies, Insurance Companies, on-line retailers, manufacturing companies, financial institutions, Hispanic language verticals, Data Collection, Market Research, Outsourced Multi-Channel, and Multi-Lingual Call Center, CRM, and Help Desk services. Inside and Outside Sales team development / Account and Project Management.
Confidential
Executive Vice President, Co-Founder 1990 - 2000
Finance and Accounting Outsourcing (FAO) Business and Management Consulting Practice directed towards small to medium sized Mortgage Lenders, Shopping Center Real Estate Developers, and Manufacturing companies.
Education:
- Confidential Institute
Masters Program in Information Technology
- Confidential School
Juris Doctor Degree (Law)
- Confidential University
Bachelor of Science