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Client Manager Resume

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Tallahassee, FL

Objective

  • To obtain a position in the customer service field.

Ability Summary

  • Proficient in Microsoft Office programs (Word, Excel, Power point, Access, and Outlook)
  • Leadership/supervisory experience
  • Time management
  • Created schedules for employees
  • Communication Skills (Public speaking, Document drafting, Telephone communication)
  • Cash handling experience (amounts greater than $1,000)
  • Data entry experience (company-specificsystems)
  • Experienced in work in group settings
  • Positive and polite attitude
  • Experienced in working in stressful situations
  • Ability to adapt to situations when changes come about
  • Experienced in handling multiple tasks at once

Employment History

Client Manager

01/2012 - 08/2012

Confidential

Tallahassee, FL

  • UsedMicrosoft Accessto schedule monthlyvisual inspections of underground storage tank facilities
  • Coordinated annual inspections of underground storage tank facilities with the Florida Department of Environmental Protection
  • Coordinated necessary maintenance and repairs at clients\' facilities with outside contractors
  • Handled billing of clients monthly inspections and maintenance
  • Responsible for training facility operators on Federal rules and regulations
  • Communicated with clients regularly about maintenance and environmental compliance issues at their facilities

Painter, House or Other Buildings

07/2009 - 07/2011

Confidential

Tallahassee, FL

  • Prepared rooms to be painted by moving furniture, priming, cleaning surfaces, and painting
  • • Sometimes delegated tasks to2 or 3 otheremployees on job sites and supervised their activities.

Guest Services/Front Desk Representative

08/2008 - 06/2009

Confidential

Tallahassee, FL

  • Assisted guests with reservations over the phone and in person
  • Checked guests in and out of the hotel using the computer system
  • Assisted guests with various issues concerning their stays at the hotel
  • Delivered packages to guests
  • Maintained the cleanliness of the lobby of the hotel
  • Handled cash and credit card transactions
  • Usually assisted between 20 and 30 guests per day

Guest Services/Front Desk Representative

10/2006 - 01/2008

Confidential

Tallahassee, FL

  • Created and terminated reservations over the phone and in person
  • Checked guests into and out of the hotel
  • Used computers to process credit card transactions
  • Handled cash transactions, sometimes in amounts greater than $1,000.00.
  • Worked the "night audit" shift- tabulated all of the day\'s transactions to put them in a package for the management staff, as well as the corporate office.
  • Occasionally prepared breakfast for the hotel guests using various items in the kitchen
  • Usually serviced between 10 and 20 guests per day

Loading Supervisor

05/2005 - 11/2005

Confidential

Indianapolis, IN

  • Created a work schedule for the men in the department
  • Monitored activity on and around the loading dock to ensure safety of both truck drivers and loaders
  • Reported any pertinent information to drivers, warehouse personnel, and the loading team
  • Maintained the cleanliness of the shipping area
  • Handled scanning equipment for use of tracking certain items
  • Managed between 8 and 10 employees

Aircraft Load Master

08/2003 - 03/2005

Confidential

San Antonio, TX

  • Received cargo manifests
  • Computed weight and balance of aircraft before take-off, during flight, and prior to landing
  • Loaded and off-loaded cargo
  • Secured cargo inside the aircraft for flight
  • Shared information with customs officials
  • • Coordinated air-drops and troop-dropswith the pilot during flight

Education and Training

2 Years of College or a Technical or Vocational School

Political Science

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