Client Manager Resume
                                    
                                    5.00/5 (Submit Your Rating)
                                
                            Tallahassee, FL
Objective
- To obtain a position in the customer service field.
Ability Summary
- Proficient in Microsoft Office programs (Word, Excel, Power point, Access, and Outlook)
- Leadership/supervisory experience
- Time management
- Created schedules for employees
- Communication Skills (Public speaking, Document drafting, Telephone communication)
- Cash handling experience (amounts greater than $1,000)
- Data entry experience (company-specificsystems)
- Experienced in work in group settings
- Positive and polite attitude
- Experienced in working in stressful situations
- Ability to adapt to situations when changes come about
- Experienced in handling multiple tasks at once
Employment History
Client Manager01/2012 - 08/2012
Confidential
Tallahassee, FL
- UsedMicrosoft Accessto schedule monthlyvisual inspections of underground storage tank facilities
- Coordinated annual inspections of underground storage tank facilities with the Florida Department of Environmental Protection
- Coordinated necessary maintenance and repairs at clients\' facilities with outside contractors
- Handled billing of clients monthly inspections and maintenance
- Responsible for training facility operators on Federal rules and regulations
- Communicated with clients regularly about maintenance and environmental compliance issues at their facilities
Painter, House or Other Buildings
07/2009 - 07/2011
Confidential
Tallahassee, FL
- Prepared rooms to be painted by moving furniture, priming, cleaning surfaces, and painting
- • Sometimes delegated tasks to2 or 3 otheremployees on job sites and supervised their activities.
Guest Services/Front Desk Representative
08/2008 - 06/2009
Confidential
Tallahassee, FL
- Assisted guests with reservations over the phone and in person
- Checked guests in and out of the hotel using the computer system
- Assisted guests with various issues concerning their stays at the hotel
- Delivered packages to guests
- Maintained the cleanliness of the lobby of the hotel
- Handled cash and credit card transactions
- Usually assisted between 20 and 30 guests per day
Guest Services/Front Desk Representative
10/2006 - 01/2008
Confidential
Tallahassee, FL
- Created and terminated reservations over the phone and in person
- Checked guests into and out of the hotel
- Used computers to process credit card transactions
- Handled cash transactions, sometimes in amounts greater than $1,000.00.
- Worked the "night audit" shift- tabulated all of the day\'s transactions to put them in a package for the management staff, as well as the corporate office.
- Occasionally prepared breakfast for the hotel guests using various items in the kitchen
- Usually serviced between 10 and 20 guests per day
Loading Supervisor
05/2005 - 11/2005
Confidential
Indianapolis, IN
- Created a work schedule for the men in the department
- Monitored activity on and around the loading dock to ensure safety of both truck drivers and loaders
- Reported any pertinent information to drivers, warehouse personnel, and the loading team
- Maintained the cleanliness of the shipping area
- Handled scanning equipment for use of tracking certain items
- Managed between 8 and 10 employees
Aircraft Load Master
08/2003 - 03/2005
Confidential
San Antonio, TX
- Received cargo manifests
- Computed weight and balance of aircraft before take-off, during flight, and prior to landing
- Loaded and off-loaded cargo
- Secured cargo inside the aircraft for flight
- Shared information with customs officials
- • Coordinated air-drops and troop-dropswith the pilot during flight
Education and Training
2 Years of College or a Technical or Vocational School
Political Science
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