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SUMMARY

Experienced data entry professional with over 15 years of expertise in performing data entry at 12,000 kpm, resolving discrepancies in material entered into the system, and handling imaging and indexing.
As an Operations Support Specialist with UBC Late Stage Group, duties included supporting the operations of the data entry department, providing input into edit specifications and on all data management systems for ongoing improvement, and resolving discrepancies in data between the 1st and 2nd entry.

SKILLS

  • Typing: 60 wpm
  • Data Entry: 12000 kpm
  • MS Office (Word, Excel, PowerPoint, Outlook)
  • Internet
  • Invoices
  • Resolving Discrepancies
  • Imaging
  • Indexing
  • Title Clerk
  • Document Scanner
  • Screen Tester
  • Inbound Calling
  • Working with the Altha program
  • Working with Doma Icode program

EXPERIENCE

Confidential

05/2007 to Present
Medical Records Scanner

  • Scanning confidential medical records for military personnel
  • Indexing confidential medical records for military personnel

Confidential 07/2007 to 11/2007
Accounts Receivable Billing Clerk

  • Processed invoices from glass delivery
  • Bar-coded invoices and entered barcode numbers into system
  • Logged customer payments when checks were received and mailed to lockbox
  • Received calls from customers and helped with questions
  • Worked with billing clerks at other locations

Confidential 06/2005 to 3/2007
Operations Support Specialist II

  • Reviewed protocols and CRF\'s (Case Report Forms) to ensure the database structure reflects the intention of the documentation and the Sponsors
  • Provided testing for all SAS datasets
  • Worked with other UBC study team members to collect and properly enter study data
  • Reviewed edit specifications for inputting and testing
  • Resolved study-related issues by consulting with UBC team members
  • Oversaw and provided input regarding close-out procedures
  • Conducted reviews of new CRF\'s (Case Report Forms) according to study procedures at close-out and answers questions on CRF\'s (Case Report Forms), protocols

Confidential 01/2003 to 06/2005
Operations Support Specialist I

  • Supported the operations of the data entry department
  • Assisted as back-up resource to the imaging and indexing department
  • Resolved discrepancies between 1st and 2nd entry
  • Provided input in developing data entry guidelines
  • Assisted in the testing of data entry screens and menus
  • Provided input into edit specifications and on all data management systems for ongoing improvement
  • Imaged and indexed paper CRF\'s (Case Report Forms)
  • Answered questions on the CRF entry process and the query resolution process
  • Assisted with filing and opening mail

Confidential 05/2001 to 01/2003
Data Entry Clerk (Contractor)

  • Responsible for doing 1st and 2nd entry of clinical studies into the system
  • Supported the operations of the data entry department
  • Resolved discrepancies between 1st and 2nd entry
  • Imaged paper CRF\'s (Case Report Forms)
  • Assisted with filing and opening mail

Confidential 05/2000 to 05/2001
Data Entry Clerk (Contractor)

  • Responsible for entering barcodes of invoices into the system
  • Scanning invoices
  • Sorting mail
  • Assisting where needed

Confidential 05/1991 to 05/1996
Data Entry Clerk/Installment Loans Processor/Loan Calc/Title Clerk

  • Entering payments into the system
  • Proofreading customer files for errors
  • Processing vehicle title work for several states
  • Keeping a log of title work when it returns
  • Worked with customers, dealers, DMV employees
  • Assisted managers secretary when needed
  • Assisted file clerk when needed

EDUCATION

  • Some Coursework in Medical Terminology and Secretarial Courses
  • Some coursework in Typing, Data Processing, and Business Accounting
  • High School Graduate
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