Loan Reviewer Resume

EDUCATION

High School Diploma�

Associates Degree�
Business Administration�

PROFESSIONAL EXPERIENCE

Confidential
Richmond, VA April 2011 - October 2012�
Loan Reviewer

Negotiated loan modifications in the Fannie Mae department to ensure borrowers from going into foreclosure.
Calculated income, processed AVMS/BPOS and accessed credit reports in order to setup files.
Provided customer support by telephone.

Confidential
Henrico, VA May 2009-October 2010�
Mortgage Processor/Home Help Specialist

Processed FHA/VA mortgage loan applications.
Performed general clerical duties, worked in accounts receivable/payable, processed credit extensions and provided customer support by telephone via email.

Confidential
Richmond, VA June 2008 - May 2009�
Ambulatory Clerical Expert

Assisted different areas of the hospital with administrative/clerical duties, collections, medical record filing, record analysis, registering patients and processed insurance payments.
Processed billing for patients.
Provided customer support by telephone.

OTHER WORK EXPERIENCE

Confidential�
Richmond, VA October 2006 - May 2008�
Mortgage Loan Processor

Processed FHA/VA mortgage loan applications, appraisals and blueprints.
Worked inside vault pulling/auditing files, record analysis, researched and examined credit risks, assessed credit history, approved/disapproved credit extensions and performed general clerical duties.

Confidential�
Midlothian, VA February 2002-July 2006�
Customer Service Representative

Assisted customer with groceries, merchandise sales, bill payments, exchanges and returns.
Processed payroll, adjusted vacations, sick leave and overtime information.
Reported directly to manager.

SKILLS

Microsoft Word, Access, Excel, PowerPoint and Outlook
Extensive Customer Service Background: Collections, Call Center, Accounts Receivable/Payable, Bill Payments, Credit Extensions, Insurance, Record Analysis, Medical Records, Accounting, Loss Mitigation, Fannie Mae/Freddie Mac, Processing, MI Submissions and Human Resources.