Objective

Seeking an IT position where I can exercise my desktop analyst skills in a professional environment, and take my team working abilities to a new level.

Professional Achievements Business experience

· Desktop analyst at Confidential,Performed Site wide refresh of computers and monitors for 170 employees. Inventory and catalogue of all electronic equipment at Invesco via asset tag and serial numbers.
·Started Future Perfect Designs in 2009
· Assisted several business start-up’s by organizing and building their websites also advertised their services.
Sales experience
· Confidential,worked the sales floor and coached new employees
· MCI, sold phone service

Skills

· Extensive Computer/Peripheral knowledge
·Naturally analytical, excellent for detecting errors and finding solutions,
·Effective communication skills
·Proficient with Remedy ticketing software
·Video-conference (Global Crossing) set-up and maintenance
·VOIP setup, troubleshooting
· Graphic/Web design

Work History

Desktop analyst ,Confidential,Texas Sep, 10-Mar, 11
Preformed hands on Maintenance/support, implementation and upgrade of: Cpu’s, laptop’s and Peripheral devices (blackberry, Ipad, Iphone).
Provided on-site troubleshooting with Servers, RSA devices, Printers, video-conferencing equipment and VOIP phone systems were among my daily responsibilities.
Owner/designer Confidential,Colorado Jan, 09-present
Landscape installer Confidential,Colorado Jan, 07-Sept, 09
Service writer/computer tech Confidential,Colorado Sept, 04-Feb, 05
Hands on inspection of computer equipment for service. Repair/replace hardware and Installation of software.

Education: Diploma

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