Marketing Director Resume Profile, Ca - Hire IT People

SUMMARY OF QUALIFICATIONS

Senior-level telecommunications professional with experience on multiple vendor phone systems.
My experience covers from installation, troubleshooting to daily adds, moves and changes. I am driven to provide the best customer service in all aspects of my work.

EXPERIENCE:

Confidential

Marketing Director

Provided marketing for social media lap timer mobile app for a startup company.
Provided technical support for end users of the application on their mobile device.
Travel to various major racing events promoting the app.
Graphic design to be used on various print media.

Confidential

Telecom Field Engineer

Lead Engineer for Google, Configure G700 G450 gateways for installation, provide technical support for remote field techs. Lead Engineer responsible for the migration of 2 major hospital projects migrating from Nortel to Avaya.
Configuration and Installation of S8800 servers along with over 80 G430 G450 gateways.
Installation, Programming and end-user support for Ascom wireless phone system.
Avaya CMS Installation, programming and providing CMS Supervisor User training
Build ACD vector call routing using variables

Confidential

IP Telephone Administrator contracted at Intel
Worked with Intel staff to migrate end users from the Avaya phone system to Cisco Call Manger.
Created VB scripts in Excel to manage hundred of users on bi-weekly migration.
Responsible for the removal of end user data from both the PBX and Audix voicemail systems.
Provided End user training on how to use the new Cisco phones.
Station programming on Cisco Call Manger