- Windows Server NT/2000/2003/2008 Administration
- Active Directory and Group Policy management
- Citrix MetaFrame/Presentation Server XP/3.0/4.0/4.5 Engineer
- Citrix XenApp 5.0/6.0/6.5 Engineer
- Citrix Streaming Profiler Expert
- Citrix XenDesktop5.6/6.0/7.5, XenServer6, Provisioning Services 6 PVS administration, configuration and support
- Citrix NetScaler 9.3/10.1 Installation, Setup, Configuration, and support
- Appsense 7.0/8.0 Management Suite administration experience
- VMWare Vshpere 5.5 Administration, Configuration and support
| - Experienced in Global Corporate Network Environment
- Experienced in Hospital Network Environment
- Experienced in Project Management
- Experienced in Procurement
- Expert in image creation and deployment
- Experienced in Creation and Distribution of software Packages using Symantec Ghost, Acronis, WinInstall, Citrix Streaming Profiler and Wise Package Studio
- Excellent Customer Service Skills
- Expert in system roll outs and migrations
- Expert Knowledge of Terminal Services and Remote Access
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| Professional Experience Confidential Virtualization Engineer Responsibilities: - Re-hosting Project, migration of all Disney Global Parks, Travel, ABC, ESPN, Studio assets from IBM to Xerox datacenters
- Migration from XenApp 4/4.5 to XenApp 6.5
- Physical To Virtual server migration using VMWare ESX 5.5
- Support of multiple datacenters in multiple regions
- Web Interface and Secure Gateway to NetScaler migration
- Migration of 1100 applications from XenApp 4/4.5 to XenApp 6.5
- Support of multiple datacenters, applications, users around the world 24/7 365
- Installation, configuration and support of VMware View and XenDesktop provisioned desktops
- Installation, configuration, and support of NetScaler 10.1 appliance
- Installation, configuration, and support of mobile devices accessing all resources
Confidential Citrix Engineer Responsibilities: - Citrix Datacenter Migration Project
- Migration from XenApp 4/4.5 to XenApp 6.5
- Physical To Virtual server migration using VMWare ESX 5.1
- Support of multiple datacenters in multiple regions
- Web Interface and Secure Gateway to NetScaler migration
Confidential Senior Citrix Engineer Responsibilities: - Support of over 4000 concurrent Citrix users at multiple sites in multiple regions worldwide
- Support of over 3000 VMWare Vsphere VDI workstaitons
- Support of over 1000 VMWare ESX 5.5 provisioned Virtual Servers hosting multiple virtual data centers in multiple regions
- Consolidation and migration from XenDesktop to VSphere VDI platform
- Support of multiple legacy Citrix Presentation Server 4.0 Farms
- Designed and implemented mixed x86 and x64bit XenApp 5.0 Server Farm consisting of over 20 physical and 200 VMWare ESX servers running Windows Server 2003 R2 and Server 2008 R1
- Designed and implemented XenApp 6.5 environment running on Server 2008 R2 hosted on XenServer 6.0 hypervisor
- Implementation, setup, configuration and support of Citrix NetScaler 10.1 running on MPX7500 chassis
- Citrix major release version migration 4.0 to 5.0
- Consolidation and migration of 3 legacy 4.0 farms to 1 current 5.0 farm
- Migration of legacy 5.0 to 6.5 farm
- Developed DEV environment for XenApp, XenDesktop, and Provisioning Services evaluation
- Citrix Streaming Profiler implementation
- Citrix Streamed Application migration and implementation
- XenDesktop 6/7.5 design, implementation, configuration and support
- Provisioning Services 5.6/6.1 design implementation, configuration, and support
Confidential Citrix Engineer Responsibilities: - Support of over 15000 concurrent Citrix users at multiple sites in multiple regions worldwide
- Support of mixed 64bit Citrix Presentation Server 4.0/4.5 and XenApp 6.0 Farm consisting of over 3000 servers running both Windows Server 2003 and Server 2008
- Support of XenDesktop 5.6 environment provisioned for 5000 users
- Citrix published application configuration, support, maintenance and troubleshooting
- Citrix Server configuration and support
- Citrix Streaming application packaging, updates, and maintenance
Confidential Senior Citrix Engineer Responsibilities: - Support of over 7500 concurrent Citrix users at multiple sites in multiple regions worldwide
- Support of mixed 64bit Citrix Presentation Server 4.5 and XenApp 5.0 Farm consisting of over 2000 servers running both Windows Server 2003 and Server 2008
- Set new standard for concurrent users and sessions per server of over 200 users
- Citrix published application configuration, support, maintenance and troubleshooting
- Citrix Server configuration and support
- Citrix XenDesktop configuration and support
- Citrix XenServer configuration and support
- Citrix application packaging, updates, and maintenance
- Citrix VM server design, build, configuration, support and maintenance
- VMWare ESX virtual environment support
- VMWare template configuration and deployment
- AppSense 7.0 configuration, setup, deployment, management and support
- AppSense 8.0 migration experience
- Package creation, configuration, and deployment using WinInstall 10
Confidential Citrix Applications Developer Achievements: - Deployment of In House C Business System Application into Citrix Environment
Responsibilities: - Support of over 3000 Citrix users at multiple sites in multiple regions
- Support of over 100 applications published through Citrix Metaframe Presentation Server 4.0
- Daily Citrix server and farm performance monitoring, application development, and support
- Support of Citrix Secure Gateways and Citrix Access Gateways
- Analysis and design of publishing untested applications in Citrix
- Citrix Server Farm development, deployment, analysis and design
- Implementation of multi server production and test farm environment
- Development and support of 64bit Citrix farm supporting 32bit applications, one of first in the us
Confidential IT Support Technician Achievements: - Implementation of LAN scanning system
- Implementation of Cisco VOIP system
Responsibilities: - Support of over 1000 users at 4 sites in multiple regions
- Nightly server backups using Veritas/Symantec Backup Exec
- Management, Configuration and Deployment of WSUS, Exchange, and Citrix Servers
- Desktop, Laptop and Server configuration, builds, deployment and support
- Support of wireless barcode scanning equipment
- Support of multi-LAN network
- Support of Citrix Infuse v4 environment
- Migration of Citrix Infuse to Presentation Server 4.0
Confidential IT Technician Achievements: - Deployment of EM Track and EM Station software
- Deployment of hospital wide network scanning
- Deployment of ClearCube Operating Room view stations
- Deployment of new Citrix Application Portal Environment
- Development of Virtual Citrix Server farm using VMWare ESX
Responsibilities: - Support of over 700 users at Hospital and multiple practices
- Desktop, laptop, tablet and server administration, configuration and support
- Windows Server 2000/2003 Active Directory Management and support
- Remedy CRM use
- Citrix MetaFrame Presentation Server 3.5 administration, configuration and support, creation of packages, and publishing of applications
- Exchange 2003 Administration and support
- Creation and distribution of department software packages using Wininstall and Acronis
- IBM Blade Center w/VMWare EX Server support and administration
- Cisco VoIP telephone support.
- Support of GE PACS view stations
- Support of AS400 terminals and client
Confidential Desktop Support Specialist Achievements: - Implementation of Corporate Firewall Policies and Guidelines
- North American Operations Deployment of Symantec Ghost
- North American Operations Roll Out of Windows XP Professional to 4 Plant locations Monroe NC, Columbia KY, Sanford NC, Warren Ma
- Implementation of Corporate Remote Access Policy and Procedure
Responsibilities: - Design and Building of Corporate Laptop, Desktop and Workstation images using Symantec Ghost and Sysprep
- Creation and Distribution of software packages using Ghost and Wise Package Studio
- Support of IFS and SAP ERP applications
- Backup of all network servers using VERITAS Backup Exec 9.0/10.0
- Server Setup, Maintenance, Administration and Support in a Windows Server NT4.0/2000/2003 Environment
- Remote Access Support for Field Sales Personnel
- Network and Local Printer LaserJet and Inkjet Setup, Support, and Maintenance
- Procurement of desktops and laptops from Dell and IBM
- Corporate Help Desk management for 500 End Users
- Citrix MetaFrame Presentation server support, and configuration
- Desktop and Laptop Hardware and Software inventory, upgrades, migrations, replacement, setup, support, trouble shooting, and break/fix repairs for all North American locations, which includes 4 Manufacturing Plants and 25 field sales offices and service centers
- Exchange 5.5 setup, administration and support
- Windows NT 4.0 to Server 2003 Active Directory migration experience
- Windows Sharepoint Server administration, site creation and support
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