Freelance Computer Technician Resume
Bronx, NY
OBJECTIVE:
To obtain a position in an Information Technology Department that utilizes my problem solving and analytical skills to the mutual benefit of the organization.
IT SKILLS:
Windows 7, Windows Workstations, Windows Servers, Active Directory, IT Networking, Windows Servers, Cisco Routers, Cisco Switches, Cisco IOS, Cisco VPN, LAN, WAN TCP/ IP, RIP, OSPF, EIGRP, VLAN, RadPlus, PC Anywhere, STARPACS, Hardware and software troubleshooting, Virus removal
CERTIFICATIONS
A+, Network+, CCNA
EMPLOYMENT EXPERIENCE
FREELANCE COMPUTER TECHNICIAN Bronx, New York 2009 - 2012
Responsibilities included:
- Upgrading PC hardware and software at different locations during various short term consulting assignments.
- Technical Support and troubleshooting PC and laptops.
- Replacing failing or malfunctioning PC components.
- Working with clients to identify computer security needs and educating clients on the proper ways to ensure the security and efficiency of their computer equipment.
Confidential Brooklyn, NY 2007 - 2009
Technical Systems Coordinator
Responsibilities included:
- Maintaining desktop PC computing environment including hardware, software and peripherals.
- Performing hardware and software installations and providing high- level customer care, training and technical support to end-users.
- Troubleshooting technical issues in the various radiology areas within the department and the hospital.
- Managing doctors’ computer workstation issues quickly which ultimately improved the department’s turnaround time and improved patient care.
- Performing VPN upgrades on doctors’ laptops.
- Performing maintenance and upgrades on PACS equipment and hospital servers as needed in conjunction with PACS and other Modality vendors.
- Setting up and updating user accounts and passwords on hospital systems for new and existing employees.
- Working in conjunction with HIS Administrators to resolve workflow issues related to these applications.
Confidential New York, NY 2001-2007
Senior Registrar
Responsibilities included:
- Properly implementing department procedures that aided in the effective operation of patient registration.
- Training end-users on radiology systems applications.
- Performing PC Support/maintenance on department computers and other equipment on a volunteer basis when needed in order to minimize patient registration workflow delays.
EDUCATION
Confidential College
BA Degree: Business Administration
Major: Computer Information Systems
Confidential College
AA Degree: Applied Science
Major: Computer Systems
TECHNICAL TRAINING
IT Solutions Exchange New York, NY
Structured Networks Jersey City, NJ