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Freelance Computer Technician Resume

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Bronx, NY

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OBJECTIVE:
To obtain a position in an Information Technology Department that utilizes my problem solving and analytical skills to the mutual benefit of the organization.

IT SKILLS:

Windows 7, Windows Workstations, Windows Servers, Active Directory, IT Networking, Windows Servers, Cisco Routers, Cisco Switches, Cisco IOS, Cisco VPN, LAN, WAN TCP/ IP, RIP, OSPF, EIGRP, VLAN, RadPlus, PC Anywhere, STARPACS, Hardware and software troubleshooting, Virus removal

CERTIFICATIONS

A+, Network+, CCNA

EMPLOYMENT EXPERIENCE

FREELANCE COMPUTER TECHNICIAN Bronx, New York 2009 - 2012

Responsibilities included:

  • Upgrading PC hardware and software at different locations during various short term consulting assignments.
  • Technical Support and troubleshooting PC and laptops.
  • Replacing failing or malfunctioning PC components.
  • Working with clients to identify computer security needs and educating clients on the proper ways to ensure the security and efficiency of their computer equipment.

Confidential Brooklyn, NY 2007 - 2009
Technical Systems Coordinator 

Responsibilities included:

  • Maintaining desktop PC computing environment including hardware, software and peripherals.
  • Performing hardware and software installations and providing high- level customer care, training and technical support to end-users.
  • Troubleshooting technical issues in the various radiology areas within the department and the hospital.
  • Managing doctors’ computer workstation issues quickly which ultimately improved the department’s turnaround time and improved patient care.
  • Performing VPN upgrades on doctors’ laptops.
  • Performing maintenance and upgrades on PACS equipment and hospital servers as needed in conjunction with PACS and other Modality vendors.
  • Setting up and updating user accounts and passwords on hospital systems for new and existing employees.
  • Working in conjunction with HIS Administrators to resolve workflow issues related to these applications.

Confidential New York, NY 2001-2007
Senior Registrar

Responsibilities included:

  • Properly implementing department procedures that aided in the effective operation of patient registration.
  • Training end-users on radiology systems applications.
  • Performing PC Support/maintenance on department computers and other equipment on a volunteer basis when needed in order to minimize patient registration workflow delays.

EDUCATION

Confidential College 
BA Degree: Business Administration
Major: Computer Information Systems

Confidential College 
AA Degree: Applied Science
Major: Computer Systems

TECHNICAL TRAINING

IT Solutions Exchange New York, NY 

Structured Networks Jersey City, NJ

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