Customer Service Manager Resume
East Peoria, IL
OBJECTIVE
    Management  
WORK EXPERIENCE
Team Lead,12/13/10 - 5/31/11 East Peoria ILPerforms complex administrative duties including but not limited to spread sheet analysis, grief resolution, report generation and analysis, composition of letters, auditing, reconciliation, and special projects assigned by management. To assist the Supervisor/Foreman in coordinating workflow, promoting cooperative team relationships, establishing daily priorities, etc., and performing various warehousing functions at a CLS warehouse/distribution facility.
Recruiter  in    Charge,    US  Navy
    11/12/06  -  12/13/10  Peoria,  IL
    Assist  commands  in  organizing  and    implementing  an  aggressive  enlisted  career
    information  program;  evaluates    enlisted  career  information  program  within  own
    command  and/or  subordinate    commands  as  applicable;  supervises  and  coordinates
    interviewing  and  counseling    efforts;  counsels  individuals  and  gives  presentations  to
    civic  groups,  naval  personnel  and    their  family  members  on  the  advantages  of  career
    opportunities  and  professional    development  in  the  Navy;  establishes  and  maintains
    liaison  with  local  media;  serves    as  Transition  Assistance  Program  Managers;  provide
    counseling  on  veteran  benefits    and  relocation  programs.  
Customer  Service    Manager,    
    7/05  -  11/06  Macomb,  IL
    Outside  sales  position  is    responsible  for  selling  a  variety  of  frozen  food  to  new  and
    existing  customers  throughout  an    assigned  route  sales  delivery  area.  Manage  Route  by
    building  new  customers  while    continuing  to  keep  the  productivity  and  time
management.
Equipment    Operator,    US  Navy  
    11/16/1996  -  12/13/2010
    Perform  tasks  involving    deployment  and  operation  of  automotive,  materials  handling,
    weight  lifting  and  construction    equipment;  direct  and  coordinate  efforts  of  individuals
    and  crews  in  execution  of    construction,  earth  -moving,  road  building,  quarrying,  asphalt
    batching  and  paving,  concrete    batch  plant  operations,  concrete  paving  and  transit  mixer
    operation  assignments;  maintain    records  and  reports  on  mobile  and  stationary
    equipment  and  organize  and    supervise  automotive  and  construction  equipment  pools;
    maintain  individual  combat    readiness  and  perform  tasks  required  in  combat  and
    disaster  preparedness  or  recovery    operations  
SKILLS
Ensure  training  of  personnel  to    operate  and  maintain  their  equipment  and  related
    systems.  This  is  the  prime  factor    affecting  the  operational  readiness  and  performance  of
    the  command.  Significant    importance  to  readiness  are  operator  and  maintenance
    personnel,  in  rate  and  Navy    enlisted  classification  code  (NEC)  training,  watch  station
    qualification,  and  maintaining    watch  station  proficiency.  administer  training  within  the
    division  by  planning,  developing,    and  coordinating  the  division  training  program  to
    include  general  military  training    (GMT),  individual  watch  station  qualification,  and
    operator  and  team  proficiency  in    subsystems.
,5/11 - Pres.
Education
07/08 - 08/10
Construction Technology
Bushnell, IL, 8/90 - 5/94
Diploma in General
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