Objective

Seeking a position with a technology company with a fast-paced quality organization that will allow me to apply and enhance my skills of being a network engineer and network administration. Experience in system and network administration and engineering, hardware evaluation, project management, systems and network security, incident analysis and recovery. Provide network, systems, and security experience, knowledge, and solutions in a system and network-diverse environment.

Certifications

• Cisco Network Associate (CCNA)

• Cisco Network Associate Pro (CCNP)

• Microsoft Certification Security (MCSE)

• BlueCoat Cert. Proxy Administrator (BCCPA)

• Juniper Networks Junos Associate (JUNOS)

Professional Skills Summary

• Exceptional communications skills. Able to effectively communicate with senior management, technical staff, as well as non-technical end users.
• Strong client support experience to include timely resolution of client issues resulting in high customer satisfaction resulting.

Technical Skills Summary

Connectivity & Hardware Routers (Cisco 3500, 3750, 4500, 2600, 2500, Cisco Pix Firewalls (515), Cisco IOS Firewall feature set (IOS 12.X), Black Diamond Switches
Protocols TCP, IP, MPLS, PPP, NFS, VLAN, WLAN, 802.11x, 802.1x, NAT, PAT, VPN,
Networking DHCP, HOSTS, TCP/IP, DNS, SNMP, VPN, FTP
Firewall CheckpointNokia(IPSO, SPLAT) Provider-1, NGX R65 through R75,
Juniper SRX & ScreenOS Junos, Network Monitoring (Nagios)
Proxy Bluecoat, Websense Proxy
Storage Technologies LAMP, Apache, Oracle
Application Networking Application (Packet Trap, Wireshark, Kiwis CatTools,
Kiwi Syslogs, ManageEngine Oputils), IMPSS (Citrix Server), SenSage (fetch logs)

Technical Experience

LAN/WAN Engineer Program
Responsibilities:

• Configure and troubleshoot small networks consisting of multiple Cisco routers and switches using various protocols such as OSPF, EIGRP, BGP, VTP. Theatrical knowledge on MPLS, CEF, LSP, tunneling.
• Setup Frame Relay, PPP, VLAN, HSRP, VRRP and distributed traffic using route maps, prefix lists, access lists and redistribution
• Perform password recovery and IOS installation using TFTP server
• Built and troubleshoot virtual networks consisting of two multiple domain controllers, ISA firewall, client hosts and Routing and Remote Access servers
• Manipulated Active Directory OUs and groups and setup various services such as DNS, DHCP, WINS and RIS

Education

Masters in Information Technology

Bachelor of Science

Professional Work History

Confidential, 2011 July 2012 El Segundo, CA
Security System Engineer

• Supporting in live service Security and Network solutions
• Maintain/Implement/Troubleshoot on Bluecoat SG Series, Websense, Proxy SG, Nokia/Juniper Firewall
• Troubleshoot customer problems within Security and network domain.
• Troubleshoot traffic passing through our managed firewalls and connectivity issues through our firewalls
• Also taken upon a Incident Management responsibilities will include troubleshooting security device issues, documenting troubleshooting steps, providing status updates to customer and share with other members of the team.
• Create and present reporting information, updating process documents and other duties as required.
• Implement/Troubleshooting using Checkpoint Provider-1, Checkpoint SmartProvisiong, SmartUpdate.
• Identify from the Load-Balancer (switch) which proxies or firewall is being used when working with customers.
• Checking MPLS tunnel within the manage BT core router, whether their have been any drops or not.
• Utilize packet capture tools to aid in analysis of network and firewall issues
• Analysis e.g. root cause, repeat faults, trends to identify opportunities for improvement and initiate investigation and/or corrective action, where appropriate.
• Review, advise and implement firewall changes in line with BT & Customer security policies and change control processes
• Accurately log, update and close event management tickets in a quality and timely manner as per the documented processes and take the required corrective action where quality issues are identified.
• Authority to use evaluation software in the initial implementation phase of a new service offering, ensuring that valid licenses are uploaded in a timely manner.
• Build VPN tunnels with other interoperable devices
• Work with customer to resolve problem once they open Remedy Expedio / MSSGate Tickets.
• Install and maintain security infrastructure, including IPS/IDS, log management, and security assessment systems.
• Assess threats, risks, and vulnerabilities from emerging security issues.
• Publish Security Updates newsletter for technical groups.

Confidential,2006 2011 Culver City, CA
Level 3 Support: Network/Broadcast Engineer

• Configuration/Install Encryption: Nagra2, Irdeto System for the STB
• Designing/Installing/Troubleshooting H.264 for IPTV
• Design/Deployed EPG data with the current STB system
• Using Packet Trap and OpUtils to monitoring the network such as traps, ports, and also other security
• Configure Extreme Black Diamond Switches (Layer 2, 3 and 4 switching)
• Configuring the routers to send the live streaming content over the Internet.
• Configure Pix and Router VPN
• Upgrade Cisco Routers, Switches and Firewall (PIX) IOS using TFTP
• Setting up Quality Assurance Test Lab, Testing Audio/Video technology
• Implemented SNMP on Devices to allow for network management
• Implementation on HP Openview Server for network management
• Implemented traffic filters using Standard and Extended access-list, Distribute-list, and Route maps
• Programming and Testing Custom SNMP probes for each devices using Intermapper
• Tandberg SkyStream Device: SMR-26, Implement/Troubleshoot Encryption Problem: Nagra and VIAccess
• Providing Quality Assurance for devices before put it online and contently checking for errors and future implementation to improve the devices.
• Providing Level 3 Technical Support for user for their Encryption System.
• Configuring/Troubleshoot devices such as Source Media Router, Mediaplex for multiplexing the signal coming in different source: ATM, T1, ASI, and Fiber
• Implemented SNMP on devices to allow for network management.
• Build and maintain Visio documentations for Clients
• Configured Cisco Routers (2600, 3000) using RIP2
• LAN/WAN connectivity issues, routers and switches using various network management tools such as Intermapper, Vistalink Pro (Broadcast traffic), MVP(Maestro).
• Two main services for BTV(Business TV) Pfizer and Orkin monitoring the signal and troubleshoot

Confidential,2005 - 2006 Los Angeles, CA
IT Technician

• Identify, monitor, and resolved outstanding system/application problems and issues using an initial tracking system.
• Manage and coordinate all implementation and change management procedures; developing schedules and training materials in absence of project managers
• Utilized Active Directory to modify and create users, computers, organizational units, and group policy objects
• Created and used multiple customized Microsoft Management Consoles with varying abilities including locating and remotely connecting to computers in the network and combining all of Active Directory’s features into one console
• Implemented VMware as a testing and learning environment to visualize the effects of various new software and programs before actual implementation in the network
• Used Exchange to create mailbox stores and public folder stores that users could access through Microsoft Outlook or Outlook Web Access
• Installed hardware for student computer labs; printers, keyboards, expanded memory, and replaced hard drives.
• Supported PC platforms, hardware, operations, and maintenance
• Installed and configured Windows 95/98, NT, and 2000, network cards, hard drives, CD-ROMS, memory, and various software applications on desktop computers.
• Developed knowledge of MS Office, Internet, Comm. protocols, TCP/IP, & Ethernet topology.