Business Unit Manager Resume
Summary:
- Over twenty five years of professional experience, eighteen years as an IT Division Manager, PMO, Project Manager, QA Manager, Team Leader, System Analyst and Developer.
- Implementation of software factory projects using PMI and RUP methodologies. Implementation of quality and infrastructure projects. Specialist in systems development methodology, implementation of quality models (ISO 9001:2000 and CMMI), & implementation of office projects discipline, creation & administration of SLA contracts.
- Risk analysis & financial administrations of projects.
- Large team management & customer service administration.
- Presentation skills, including stakeholder reviews and results.
- Management of marketing division in the creation of marketing campaigns including the preparation and execution of customer events.
- Management of highly reliable, complex IT environments.
Languages:
- English, Portuguese, Spanish – intermediate.
Technical Knowledge:
- Hardware: Mainframe, Client-Server & Web.
- O. S.: Z/OS, MVS, MVS/XA, TSO, ROSCOE, CMS, DOS/VSE, LINUX & Windows.
- Languages: Assembler, Cobol, Cobol2, Cobol Microfocus, CICS (command level), IMS/DC, CSP, PL1, Natural, Easytrieve Plus, Gener/ol, VB, .NET, C#, HTML, SourceSafe, IBM Rational Rose Modeler, IBM Rational Suite, Delphi & Java (J2EE).
- Databases: SQL, DB2, IMS/DB, ADABAS, SQL/Server, Vsam, Isam, DB2/Server & Oracle.
- Processes: PMI, RUP, CMMI, ISO, Cobit
Professional Experience:
- Confidential
03/08 – 12/09, Business Unit Manager
Commercially & technically responsible for all mainframe projects at Bradesco Bank, including pre-sale presentations, project development, delivery & post-sales.
- Confidential
09/07 until 02/08, PMO
Responsible for manage the implementation of BCS (SAP), integration with R/3 for Camargo Correa Group. Project management, risk identification, mitigation & resolution of all problems & risks.
- Confidential
12/06 - 09/07, Outsourcing Manager
Responsible for all project management, project development, delivery & post-sales.
- Confidential
03/06 - 11/06, QA Manager
Responsible for coaching the Software Quality Team for the BTS software (Business Trade System).
- Confidential
04/05 - 05/06, Project Manager
Project management responsible for all demands from Redecard. Also responsible for structuring Brazilian unit to receive & develop international projects in AMS format to Germany, England & France units.
- Confidential
01/05 - 04/05, Specialist Consultant & Project Manager
Contracted for auditing all processes of software factory & the development an improvement plan, for a one month project. I was then contracted to manage three projects to implement the controls according Bank of America’s determinations at BankBoston.
- Confidential
10/02 -12/04, IT Division Manager
Responsible for:
- Definition, assembly & structure of the Software Factory of CTIS Saõ Paulo. Elaboration and review of all ISO processes.
- Coordinating of the SEPG & responsible for all processes and norms reviews to get Software CMMI certificate.
- Large team management, including multifunctional areas staff and all software factory management.
- Maintaining of all IT policies, guidelines, procedures & management.
- Confidential
06/01 - 09/02, Project Manager
Responsible for administering one among the five cells of business dealings from Stefanini – Alphaville branch. Conducting techniques & commercial testing of the projects.
- Confidential
08/97 - 04/01, Project Manager
Responsible for the implementation of the following projects at Bradesco Bank:
- Physical Analysis Factory Implement in Platforms: Mainframe, Client/Server and Web. Earnings: Initial profit increase from US$ 30K/month to more than US$ 1,600K/month.
- Implement and Maintenance of Pre-Production Environment. Taking tests out of production environment saving MIPS from mainframe CPU.
- Implementation & Maintenance of an Integrated Environment for Certification and Tests for Y2K.
- Confidential
11/96 - 07/97, Team Leader
Responsible for checking account system implementations, technical evaluation & determination of the best technical solution to be applied.
- Confidential
11/94 - 10/96, Technical Manager
Responsible for receiving new projects, evaluation, & development of the technical proposal & the validation of commercial proposals.
- Confidential
06/90 -11/94, Project Manager
Development of Consorcio System for Mappin Consorcio Company. Responsible for all implementations, technical evaluation, controlling costs, quality & deadlines.
Education:
- MBA/IT Strategic Management of IT Services,
- Masters degree in Business Analysis,
- Bachelors degree in Systems Analysis,
- Bachelors degree in International Business,