Summary of Experience

• Over 20 years of full software development lifecycle experience in Telecommunications, Financial, Internet, Government, Healthcare and Marketing systems
• Experienced in every phase of the application development life cycle serving as: Project Manager, Analyst, Developer, Tester, Technical Writer, Trainer, and Manager . Over 15 years Project Management experience managing a wide variety of mission critical, multi-million dollar, technology projects including infrastructure, applications, data migrations/conversions, and COTS installations/customizations
• Over 20 years of IT consulting experience with emphasis on customer service
• Spectacular, can-do, team oriented attitude, and professionalism attained from years of experience working with Fortune 500 companies
• Managing teams of up to 200 people in various project structures i.e. matrix, employees, contractors
• Recipient of numerous professional awards please see last page Professional Awards and Honors section

Summary Of Technical Skills

• Experienced in the following application development methodologies, technical tools, operating systems and programming languages:
• Methodologies: Highmark Project Life Cycle Waterfall Systems Development Methodology SDM , Enterprise Development Process EDP , Capability Maturity Model Integration CMMI , Object Oriented, Structured, MADP, IEW/Case Tools, Rational Unified Process RUP
• Tools: MS Project, RPLAN, Lotus Notes, Microsoft Outlook, EPN, Visio, MS Power Point, MS Excel,
• MS Word, MS Paint, PVCS Tracker, Test Director, Mercury ITG Kintana , Clarify, Toad, Sharepoint, ClearQuest, Clarity
• Operating Systems: UNIX, AIX, OS/2, Windows, TSO
• Languages/DBMS: JAVA, HTML, XML, EDI, UNIX Shell Scripting, REXX, SQL, Pascal, Easel, SAS, C, ADA, PLSQL, Visual Basic, Oracle

Experience

Senior Project Manager

Confidential

Tools/Languages/Methodologies/Environment: MS Project, Excel, Word, Visio, HPLC, EPN, RUP, ClearQuest, Sharepoint

• Managing enhancements to systems designed to identify member outreach opportunities that result in reduced health care costs and improved member health.
• Managing a multimillion dollar data integration project, the purpose of which is to integrate member dental, medical, vision, behavioral health, health risk assessment, pharmaceutical, lab and productivity data, to develop a complete picture of member health, gaps in care, and opportunities for outreach.
• Managing vendors, system enhancements, and business process enhancements necessary for the migration from legacy systems to future state systems that support Health Insurance Spending Account Products.

General Responsibilities:

Project Management

• Manage projects from inception:
• Write project business cases and cost sheets to obtain project funding. Publish and review Statement of Work to communicate scope Create Project Plan. Brainstorm with project business owner to determine project strategy and direction. Determine staffing needs.
• Manage project scope
• Drive agreement on system requirements and design via joint application design sessions JAD , negotiation, mediation and facilitation.
• Implement Change Management procedures and ensure they are adhered to
• Manage business owner expectations
• Communicate and document project assumptions, dependencies and constraints,
• Communicate and document plan changes, issues and risks, and project scope
• Manage all aspects Internal and External Communications, and Operational Readiness, System Requirements Gathering, Design, Development, Testing, Training, Implementation and Post Implementation of multi-million dollar, mission critical, customer facing, system migration effort.
• Lead project team meetings. Coordinate meetings and conference calls to facilitate communication throughout the project. Document Meeting Minutes
• Ensure timeliness and quality of all project deliverables obtain appropriate sign offs. Ensure system quality checkpoints are planned i.e. User Acceptance Testing
• Track the status of project activity ensuring deadlines are met . Track issues to resolution. Track action items to completion. Identify and mitigate risks. Collect project metrics.
• Maintain project artifacts in common repository Sharepoint, EPN, Clearquest Create and maintain the master project plan, release implementation plan, action items/issues log, communications plan and other project tracking documents, as required, to drive teamwork and focus
• Interface with executives Sr Vice President, CEO, Chief Medical Officer etc. from Highmark and vendors Resolution Health, Health Dialog, Davis Vision, Delta Dental, Acclaris to communicate project status, deadlines, budget burn rate, scope, issues, risks , and Business Integration Strategy.
• Facilitate post-implementation lessons learned discussion.

Confidential

Sr. Project Manager

Responsibilities:

• Project Management
• Manage projects from inception:
• Write project business cases and forecast costs and ROI to obtain project funding. Publish and review project Charter Create Project Plan.
• Manage project scope
• Drive agreement on system requirements and design via joint application design sessions JAD , negotiation, mediation and facilitation.
• Implement Change Management procedures and ensure they are adhered to
• Manage business owner/ stakeholder expectations
• Communicate and document project assumptions, dependencies and constraints,
• Communicate and document plan changes, issues and risks, and project scope
• Manage all phases Requirements Gathering, Design, Development, Testing, Training, Implementation and Post Implementation of the application development life cycle.
• Lead project team meetings. Coordinate meetings and conference calls to facilitate communication throughout the project. Document Meeting Minutes
• Ensure timeliness and quality of all project deliverables obtain appropriate sign offs. Ensure system quality checkpoints are planned i.e. User Acceptance Testing
• Track the status of project activity ensuring deadlines are met . Track issues to resolution. Track action items to completion. Identify and mitigate risks. Collect project metrics.
• Maintain project artifacts in common repository Sharepoint Create and maintain the master project plan, release implementation plan, action items/issues log, communications plan and other project tracking documents, as required, to drive teamwork and focus
• Interface with executives Sr Vice Presidents, General Managers from Duke Energy and vendors communicate project deadlines, budget burn rate, scope, issues, risks , and Business Integration Strategy.

Confidential

Project Manager

General Responsibilities:

• Project Management
• Maintain project file invoices, approved deliverables, SOW, Proposal etc.
• Provide line items to be placed on client monthly invoice
• Meet bi-monthly with GSA executives to provide project status, issues/risks, accomplishments etc.
• Meet quarterly with Federal Government Executives CIOs, CAOs, CFOs to provide project status and direction
• Marketing
• Write and Publish throughout the Federal Government, a monthly Software Asset Management SAM Newsletter, in an effort to gain buy-in to, and socialize the benefits of, a SAM program.
• Provide demonstrations of the GSA SAM System Prototype at conferences of over 250 attendees and meetings with Federal Agencies i.e. NASA, DoD, USDA
• Provide Executive Level presentations throughout government and private industry in support of the SAM program
• Meet with GSA SAM pilot stakeholder to gather requirements, and understand current business processes
• Facilitate Joint Application Design JAD sessions
• Write, publish and obtain approval of Functional and System Requirements Documents
• Communicate requirements to Development and Test Teams
• Review and approve System Design Documentation, System Test Plan and System Testcases ensuring all user requirements are addressed
• Facilitate User Acceptance Testing
• Business Analysis
• Quality Assurance/Testing-Write, publish and obtain approval of Test Plan and Testcases Ensure all requirements are tested Certify system
• Give executive level presentations Develop Functional and System Requirements Document Meeting Minutes Develop Test Plan/Cases Publish Monthly Newsletters Develop Change Management Guidelines Develop Configuration Management Guidelines Provide system demos for government and private industry executives
• Account Management-Draft client monthly invoice and obtain approval from Dynanet CFO .Follow up on client's concerns regarding budget, burn rate, invoice etc. Serve as liaison between client and Dynanet Corporation.
• Communication Skills/Writing Skills