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Qa Lead Resume

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PROFESSIONAL SUMMARY

  • 11 years of experience in Software Testing with Client/Server and Web based applications in Mortgage, Health Care, Financial, Telecom, and Insurance domains.
  • Worked as a QA/UAT Lead for multiple projects, proficient with QA Methodologies, Defect Management Life Cycle, Configuration Management, Quality Assurance and Change Management process.
  • Extensive experience in Manual and Automation testing.
  • In depth knowledge of Waterfall and Agile Methodologies. Actively participated in all phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
  • Strong experience in creating UAT/QA Test Strategy, Test Plan, Test Cases, Test Scenarios and Requirement Traceability Matrix (RTM).
  • Extensively used Quick Test Professional, Rational Functional Tester & Winrunner for Automation Testing. Involved in Keyword Driven and Data Driven frameworks implementation.
  • Performed Functional, Integration, Regression, UAT and Shakeout testing in System Test and User Acceptance Environments.
  • Performed heavy Back-End Testing for data validation, manipulation and verification on various databases like Oracle, My SQL, DB2, Sybase and SQL Server. Extensive experience in creating PL/SQL queries with sound knowledge in Joins.
  • Worked with Defect Tracking tools such as Bugzilla, Jira, Test Director, HP Quality Center, Rational Clear Quest and Rational Clear Quest Test Manager.
  • Experienced testing HTML, JavaScript, ASP, PHP & XML.
  • Validated batch jobs and navigated through file system using UNIX/Linux through Putty. Extensive experience in Performing UI Navigation on Windows, Web and Linux environments.
  • Performed Web Services/SOAP UI testing using SoapScope4.1, XML Spy. Worked with SOA Architecture and validated each service in Web Service module using SOAP/XML messaging through WSDL interface.
  • Performed Security Testing using Paros3.1.1.
  • Working experience on basic networking environments. Extensively used various browsers like IE, Fairfox, Google Chrome and Mac for validation.
  • Expertise in using VSS, DOORS, Share Point Server, Active Directory, RTM and RPM.
  • Interacted with users, business and development team to ensure quality of the product.
  • Excellent communication skills, presentation skills and leadership skills along with strong verbal and written skills.

CERTIFICATIONS

  • Oracle9i-PL/SQL from Oracle
  • AIX-UNIX from IBM
  • Quick Test Professional9.2 from HP
  • Rational Robot and Rational Test Manager from IBM
  • Certified in Software Testing, SQL Basics, DBMS and VB.Net from Brain Bench.

TECHNICAL SKILLS

Automated Tools : HPQuick Test Professional, Rational Functional Tester.
Bug Tracking Tool : Bugzilla, Test Director, HP Quality Center, Jira, Rational Clear Quest, Rational Test Manager
& Rational Clear Quest Test Manager.
XML Tools : Soap Scope4.1, XML Spy & TextPad
Database : Oracle, My SQL, SQL Server, DB2 & Sybase
Data Base Tools : Toad 7.4.1, SQL Developer, Rapid SQL & DB Visualizer, SQL Editor & Sybase Central.
Languages : PHP,JAVA, C, C++, C#, VB, VBScript, JavaScript, C# & ASP. Net.
Servers : Tomcat 4.0, Apache, Web logic 8.0 & ESX Server.
Operating Systems : Windows 98/2000/NT/XP, UNIX & Red Hat LINUX.
Database Server : SQL Server, Oracle, DB2 & Sybase.
Miscellaneous : Microsoft Suite, IE, Fairfox, Chrome, Mac, VSS, Share Point Server, Rational Portfolio Manager, DOORS, Citrix Meta Frame, VM Ware and IIS.

EDUCATION

Bachelor's of Technology

PROFESSIONAL EXPERIENCE

Confidential
UAT Lead, Fannie Mae, VA
Duration: Sep'11 - Present

The Repurchase Disclosure application generates a Report that discloses the Assets that were fulfilled and unfulfilled and produces to SEC (Securities Exchange of Commissioner) office.

Responsibilities:

  • Worked as a UAT Lead and monitored the UAT process through out the project.
  • Reviewed business requirements and provided suggestions on business rules.
  • Created UATTest Strategy and Test Plan for this system.
  • Designed UAT Test Cases in HP Quality Center for each verification point specified in the Business Requirement documents.
  • Worked with business team to get the business scenarios that needs to be verified in Acceptance environment, ensured that these rules are covered in UAT Test Cases.
  • Mapped all requirements to test cases in QC and generated RTM to make sure all requirements are covered.
  • Validated Lombardi (UI) functionality using SCRUM / Agile Methodology.
  • Managed testing activities like Functional, Integration, Regression and Shakeout in Acceptance environment.
  • Performed heavy back-end testing using PL/SQL in Oracle database to validate the data extract from source system.
  • Executed Autosys Jobs in UNIX to load data in UAT Environment. Validated XML files in UNIX using Putty connectivity.
  • Identified UAT defects and tracked in HP Quality Center. Made sure the defects were resolved on time.
  • Reported daily and weekly status reports to the group.
  • Reviewed System Test Cases, Test Plan and Defects and provided suggestion based on the user's expectation.
  • Trained business team and end users to utilize User Interface for specific functionality such as data analysis and report approval.
  • Actively Involved in hiring test professionals for own internal testing team.
  • Mentor junior members, given presentations to other groups to learn the application.

Environment: Agile Methodology, HP Quality Center, PL/SQL, Oracle database, Toad, Share Point Server, UNIX, Putty, Hummingbird, TextPad, BOXI Server, Filezilla, Java, JavaScript & HTML.

Confidential
QA Lead, Fannie Mae, VA
Duration: Feb'11 - Sep\'11

Responsibilities:

  • Managed multiple projects at the same time as a QA Lead.
  • Created Test Strategy, Test Plan, Test Cases and TraceabilityMatrix in HP Quality Center for each verification point specified in Technical Specification and Business Requirement documents.
  • Created Test Data as per test cases for negative testing. Worked on data mapping document and validated against database and GUI.
  • Responsible for Peer Reviews, Walkthrough meetings and incorporated review comments.
  • Validated functional requirements in Agile environment. Performed, Smoke, Functional, Integration, Regression and Security testing.
  • Worked with Putty connection manager for connectingto UNIX server. Accessed logs, file system and done back-end testing on data in UNIX environment.
  • Performed heavy back-end testing using PL/SQL queries on Oracle and Sybase database.
  • Identified defects and tracked in HP Quality Center. Made sure the defects were resolved on time.
  • Worked with Share Point Server for updated and uploaded documents.
  • Worked on Enhancements and verified in the system to make sure they are working as expected.
  • Reported Weekly Status Reports and Test Summary Report.
  • Interacted with Developers, Acceptance and Business team and users closely to for requirements clarification, change requests and document updates.
  • Mentor junior members, given presentations to other groups to learn the application.
  • Participated in Production Requirement Review meetings to system test status.

Environment: Agile Methodology, HP Quality Center, Microsoft Excel, Java, JavaScript, PHP, Share Point Server, Oracle, Sybase, Toad, Sybase Central, UNIX, Putty, TextPad & FTP.

Confidential
QA Lead, Fannie Mae, VA
Duration: Sep'09 - Jan' 11


The Liability Price Verification (LPV) group aims at instilling internal and external confidence in the company's external reporting by ensuring the reasonableness of fair values for specific financial instruments that are included in financial statements and other critical disclosures. The verification process for Derivatives portfolios centers on the verification of market rates and positional valuations through comparisons with external data sources, third party valuation services and dealers, where such data is readily available and reliable.

Responsibilities:

  • Analyzed business requirements and provided suggestions to the business team by involving in requirement review meetings.
  • Created Test Strategy, Test Cases and TraceabilityMatrix in HP Quality Center for each verification point specified in Technical Specification and Business Requirement documents.
  • Created Test Data as per test cases for negative testing. Worked on data mapping document and validated against database and GUI.
  • Responsible for Peer Reviews, Walkthrough meetings and incorporated review comments.
  • Performed Smoke, Functional, Integration, Regression and Security testing in system test environment.
  • Worked with Putty connection manager for connectingto UNIX server. Accessed logs, file system and done back-end testing on data in UNIX environment.
  • Performed heavy back-end testing using PL/SQL queries on Oracle database.
  • Validated XML data against database using XML Spy and TextPad.
  • Made sure data external data and reports are written in Activity Directory and tested per requirements.
  • Identified defects and tracked in HP Quality Center. Made sure the defects were resolved on time.
  • Worked with Share Point Server for updated and uploaded documents.
  • Worked on Enhancements and verified in the system to make sure they are working as expected.
  • Reported Weekly Status Reports and Test Summary Report.
  • Interacted with Developers, Acceptance and Business team and users closely to for requirements clarification, change requests and document updates.
  • Mentor junior members, given presentations to other groups to learn the application.
  • Participated in Production Requirement Review meetings to system test status.

Environment: HP Quality Center, Share Point Server, Java, JavaScript, Oracle, Toad, UNIX, Putty, XML Spy, TextPad, FTP, Microsoft Tools & RTM.

Confidential
QA Analyst II, Fannie Mae, Herndon, VA
Duration: Sep'08 - Aug'09

PSS (Pricing Shared Services) is an application for determining risk based loan level price adjustments for Cash and MBS loans.

Responsibilities:

  • Analyzed PSS Integration pieces and identified verification points to create and automate test scripts.
  • Designed Use Case document, System and UAT Test Plan according to the system.
  • Created Test Cases and TraceabilityMatrix in HP Quality Center for each verification point specified in Technical Specification and Business Requirement documents.
  • Prepared Proof of Concept using QTP9.2 for Front-End application.
  • Created TestScripts using Descriptive Programming.
  • Parameterized test data using Data Driven Testing and executed test scripts on different test environments/ builds.
  • Created Test Data as per test cases and data base design document.
  • Responsible for Peer Reviews, Walkthroughs review Meetings and incorporated review comments.
  • Worked with DOORS and Share Point Server, Visio for updated documents.
  • Performed Smoke, Regression, System and Security testing in System and Production environments.
  • Worked with Putty connection manager for connectingto UNIX server. Accessed and done back-end testing on data using UNIX commands.
  • Created SQL queries for Back-end Testing and executed using Rapid SQL on Sybase database.
  • Identified major application, networking/ environment defects and tracked in RationalClear Quest. Made sure the defects were resolved on time.
  • Opened CRs for new requirements and verified in the system to make sure they are working as expected.
  • Identified relevant Test Cases, Updated and verified in consequent builds as per Change Request.
  • Interacted with Developers, Users, System's Analysis team and BA's for requirements clarification, change requests and document updates.

Environment: QTP9.2, HP Quality Center, Rational Clear Quest, Share Point Server, Shared Drive, DOORS, Rapid SQL, Sybase, Unix, Putty, XML Spy, Visio, Java, Java Script, JSP & FTP.

Confidential
QA Analyst, U.S. General Services Administration Pubic Buildings Service, VA Ballston
Duration: Apr'08 - Aug'08

The Employee Recognition System (ERS) application provides an automated capability to reward and recognize government employees for their efforts. Recognition can be initiated by a peer or a supervisor. A point system is used to represent the value an employee has demonstrated on a project or to other employees, and allows this value to be redeemed via the purchase of on-site store goods.

Responsibilities:

  • Analyzed Administrator Manuals, User Manuals, Functional Requirements and Design Documents to understand the system and create Test Cases.
  • Prepared Use Case document, System and UAT Test Plan according to the system.
  • Created Test Plan and Test Cases manually in Rational Test Manager for each verification point specified in Administrator Manuals.
  • Created Test Scripts and debugged for entire ERS application in QTP9.2.
  • Customized the existing VBScript as per functionality and Test Data.
  • Parameterized test data using Data Driven Testing and executed test scripts on different test environments/ builds.
  • Responsible for Peer Reviews, Walkthroughs, Review Meetings, incorporated review comments and maintained review history in RationalTest Manager.
  • Performed Smoke, Regression, System, Ad Hoc and Security testing manually.
  • Back-end Testing was done using SQL on Oracle9i and updated Execution Status in Rational Test Manager.
  • Discovered major defects and opened defects in Jira. Made sure the defects were resolved on time.
  • Uploaded Screen Capture Files for each Test Case and Defect in Rational Test Manager.
  • Worked Change Requests which are maintained in Rational Test Manager.
  • Identified relevant Test Cases, Updated and verified in consequent builds as per Change Request.
  • Updated existing Test cases with new SQL queries in compliance with new change request while test execution.
  • Interacted with Developers, Users and BA's for requirements clarification, change requests and document updates.

Environment: SSO, VPN Connectivity, QTP9.0, Rational Test Manger, Jira, Java, Java Script, Web Sphere, Oracle10g, Windows XP & IE5.5.

Confidential
Sr. Test Engineer, Confidential
Duration: Mar'07 - Feb'08

St. Jude Medical (SJM) -Patient Care Network (PCN) is a Web application designed to allow medical professionals to view and manage data received from Implantable Cardioverter Defibrillator (ICD) device. Merlin.net is to provide a single access point for clinicians, service providers, physicians and administrators to review patient health care data. The system will also provide necessary tools to clinicians for conducting data viewing, collaboration and data analysis.

Responsibilities:

  • Analyzed Software Requirements, System Requirements, Navigation diagrams and Wireframe documents to document Test Cases.
  • Created UI and UC Test Cases for each verification point specified in SRS and GUI documents in Clear Quest Test Manager as per Test Plan and Test Case Design Guidelines.
  • Worked with Homeless and Hopeless requirement Ids; Updated relevant Test Cases accordingly.
  • Responsible for Peer Reviews, Walkthroughs, Review Meetings and Incorporated review comments according to reviews in Clear Quest Test Manager.
  • Done Test Execution on VMware through CISCOVPN Connectivity.
  • Performed Smoke, Integration, Regression, System, GUI, Security and UAT Testing.
  • Back end Testing was done using MS SQL Server Management Studio on SQLServer. Complex queries and Joins are used for data validation and manipulation to make sure the test data is in sync with Production.
  • Discovered major defects and opened defect tickets in Clear Quest Test Manager. Made sure the defects were resolved on time.
  • Worked on SWR (Software Work Request) which are maintained in Rational Clear Quest.
  • Identified relevant Test Cases, UC and Page Number as per Change Request and Updated Test Cases as per change request and also executed in respective build.
  • Updated existing Test cases with new SQL queries in compliance with new SWR while test execution.
  • Referred SJM Team Room, DOORS, Clear Quest & Citrix Meta Frame tools for updated documents.
  • Worked on Rational Portfolio Manager for Labor Claim and Issue Tracker.
  • Identified critical application, server and networking issues.
  • Interacted with BA's for requirements clarification, change requests and document updates.

Environment: Rational Portfolio Manager, Clear Quest Test Manager, Rational Functional Tester, DOORS, Citrix Meta Frame, VM Ware, ESX server, VB.NET, .Net Framework 2.0, XML, IIS, SQL Server 2005, MS SQL Server Management Studio.

Confidential
Sr.Test Engineer, Confidential
Duration: Jun'06 - Feb'07

Excellus BlueCross BlueShield, headquartered in Rochester, New York, is part of a $4 billion family of companies that finances and delivers health care services across upstate New York and long-term care insurance nationwide. Excellus Portal migration project is to migrating current production web portal site from JSP/ Servlet based to WPS (Web Sphere Portal Server) Framework.

Responsibilities:

  • Designed Test Procedures in Rational Test Manager for each functional area specified in IBM Use Cases sheet.
  • Responsible for Peer Reviews, Walkthroughs and Incorporated review comments according to review comments. Maintained Review Comments for each Use Case, mapped requirements to test cases and generated Requirement Traceability Matrix (RTM) to ensure everything is covered.
  • Executed Test Procedures on System Test and Acceptance environments using CISCO VPN Connectivity.
  • Performed System, Regression, Ad-hoc, Smoke tastings manually in Virtual Private Network.
  • Validated and manipulated data using SQL queries on My SQL database.
  • Identified and tracked Defects using RationalClear Quest.
  • Prepared Test logs and Screen Capture files after execution.
  • Responsible for day to day testing and status report generation.
  • Uploaded and updated Testing relevant documents in RTM in time.
  • Interacted with developers and client for build, requirement clarifications.
  • Identified critical application, server and networking issues.

Environment: Rational Test Manager, Rational Clear Quest, VPN Connectivity, Java, Java Script, PHP & My SQL.

Confidential
Sr. Test Engineer, Confidential
Duration: Apr'04 - May'06

RSA Consumer Authentication Service (RCAS) is a critical addition to RSA's existing business. It will allow organizations and their end users to respond to this high risk by providing more reliable authentication mechanism. To mitigate such kind of risks RSA would provide their customers with authenticators / tokens which users will use to add a second factor authentication apart from their regular User ID and Pass word to log into an account.
The RCAS solution should include the following major components.

  • RCAS Web Services that deliver customer facing services.
  • An administration application that supports the business processes for RCAS, including Interfacing with fulfillment partner and billing applications.

Responsibilities:

  • Created and documented Use Cases,Test Conditions and Test Cases for each functional area mentioned in Test Plan.
  • Automated Test Scripts using QTP9.0, created scripts with VBScript.
  • Parameterized test data using Data Driven testing and wizard also executed test scripts on different test environments.
  • Responsible for peer reviews and implemented the review comments by tech lead and business analyst.
  • Validated each service (i.e. Activation, Authentication, De-activation & Re-activation using SOAP/XML messaging through WSDL interface in Web Services module.
  • Executed defined Test Cases using SoapScope4.1and XML Spy.
  • Executed Non-Functional Test Cases using Paros3.1.1.
  • Worked on remote system using Putty and worked on Red HatLinux environment.
  • Performed Functional Testing, Integration, System, GUI, Regression, End to End and UAT testing as per requirements.
  • Performed Backend Testing using Toad7.4.1 and SQA Developer.
  • Updated test data and verified output in database.
  • Prepared Test Summary Report, Test logs and Status reports.
  • Uploaded base lined Test Cases; Test Reports and Clarification tracker is in VSS and Share Point.
  • Updated designed test cases as per bugs and new requirements in VSS and Share Point.
  • Identified Critical and Major Defects on different test suite and tracking those bugs through Bugzilla.
  • Identified critical application, server and networking issues.
Environment: QTP9.0, Bugzilla, Windows2003, Red Hat LINUX, VPN Connectivity, TOAD7.4.1, SQA Developer,

SoapScope4.1, XML Spy, Paros3.1.1, Share Point Server, VSS, Java, Java Script, Apache Server.

Confidential
Test Engineer, Confidential
JP Morgan Chase, NY Confidential
Duration: Jul'03 - Mar'04

Chase online is an online project for the joint venture between two famous banks of the US, JP Morgan Chase and Bank One. This project comprises of testing of different applications for the J P Morgan Chase. Each application is considered as a different phase. The application consists of many modules, which serve the requirements to provide the ultimate customization facilities to the customers. I have been involved in the modules like Chase Online-Public Site Migration (PSM), Card Compare, Choose A Card, Account Access, Preferred Services and Customer Services.

Responsibilities:

  • Analyzed requirements and created Test Cases for business requirements.
  • Responsible for Test Case walkthrough and incorporated review comments received from the team.
  • Reviewed Business requirement document and Design specification document and provided comments/ suggestions based on the understanding.
  • Executed Functional Test Cases using Flash tool.
  • Performed Functional, Integration, Regression, Smoke/Sanity testing in System test environment.
  • Reported and tracked defects using Test Director4.0.
  • Performed heavy back-end testing using SQL queries on My SQL. Validated, manipulated and certified the test data against the production database.
  • Prepared Test Logs and Status reports daily as per test execution.
  • Interacted with client and programming team on many occasions to understand the functionality.
  • Validated requirements in system test and Acceptance environments by connecting to Virtual Private Network connection.

Environment: Web based testing environment, My SQL, PHP, Java, JavaScript, Flash Tool, Test Director4.0 & CISCO VPN Connectivity.

Confidential
Test Engineer, Confidential
Duration: May'01 - Jun'03

This E-Alert system is basically used to send alerts to the bank customers. It contains the list of services and alert modes (pager, email, hand phone and fax) and for each service there will be a certain types of alert modes. The bank will request customer for their preference on alert mode and sends the alerts according.

Responsibilities:

  • Responsible for requirements analysis.
  • Created Test Plan and Test Cases per requirements and made sure all the requirements are covered by generating the RTM (Requirement Traceability Matrix) document.
  • Reviewed Solution Specification document and provided suggestions to the development team.
  • Responsible for Test Plan and Test Case walkthrough and incorporated team suggestions accordingly.
  • Performed Functional, Smoke/Sanity, Integration and Regression testing in system test environment.
  • Performed back-end testing by validating/manipulating MY SQL data using SQL queries.
  • Verified the PHP code where necessary.
  • Identified and documented defects in Test Director.
  • Shared Daily Test Execution Status Reports to the group and escalated issues on timely manner.
  • Interacted with client and programming team on many occasions to understand the functionality.

Environment: Web based testing environment, My SQL, PHP & Test Director4.0.

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