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Director Of Quality Resume

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Rochester, NY

PROFESSIONAL OBJECTIVE: I’m an Organizational Development Quality Managerial Executive. A results driven, multi-faceted professional with over twenty years plus of leadership experience with a proven track record focused on; Increasing Productivity and Revenue Growth, Enhancing Employee Growth and Development, as I’m highly motivated in achieving Operational Excellence. I have extensive experience in three diverse cultures; Academia, Industry and the Military, engaging and motivating personnel from all walks of life.

SUMMARY: A results driven Lean Six Sigma professional with extensive experience in; Organizational Development, Quality, Strategic Planning/Execution, Process/Planning Improvements, Change Management, Root Cause and Gap Analysis, Mentoring/Coaching, Training, Team Building, Succession Planning, Cultural Growth Transformation, and Leadership Development all focused on creating, developing and increasing sustained revenue growth guided by pragmatic core values. “I treat others the way I would like to be treated.”

SIGNIFICANT ACCOMPLISHMENTS:

  • Developed operational product control development processes enhancing productivity. Net Savings $300K
  • Implemented quality teamwork training programs within a cross-functional environment. 30% reduction in defects.
  • Facilitated/led focus groups in analyzing/brainstorming root causes of revenue data trends. Customer Sat 13% growth
  • Directed/created/led process planning activity of 300 Suppliers Nationally/Internationally design activity. Saving 1.7M
  • Consulted productivity development activities in operation programs 15 teams/270 personnel. Employee Sat of 8%
  • Led the development of corporate worldwide Strategic Plans, created working Performa. Savings of 800K
  • Formulated/designed products/project management plans. Reduced time to market activity by 3 months
  • Created personal/professional growth & developmental educational training programs. Employee Sat of 11%
  • Lead the development & sustainment of Department of Defense programs. Net saving measured in Efficiencies
  • Directed a Value Based Leadership Development Program leading/directing organizational growth. A 650M organization

EDUCATION/CERTIFICATIONS/Other:

  • M.S. Management/Organizational Development (Nazareth College GPA: 3.93)
  • B.S. Business Management/Human Resource Management (State University of New York/Empire State College)
  • Industrial & Labor Relations (Cornell University)
  • Lean Six Sigma Green Belt (ITT Corporation)
  • Lean Six Sigma Black Belt In Process (Monroe Community College)
  • Created a (1st Ever) Lean Six Sigma White Belt Course (ITT Corporation)
  • Government Clearance: Top Secret/SCI/NATO Valid Until 2014 (Office of Navy Intelligence)
  • Commander U.S. Navy Intelligence/Information Warfare/Cryptology (Department of Defense)
  • Three courses in pursuit of a PhD in Organizational Behavior
  • U.S. Patent Holder (Xerox Corporation)

JACK F. GRECO Page2 EXPERIENCE
Confidential, Rochester, NY 2010-2010
Director of Quality/Organizational Development
Provided strategic guidance and direction to enhance overall operations supporting Department of Defense contracts.
Introduced concepts of Lean Six Sigma, Kaizen, FMEA and process improvements within the areas of Product Operations, Product Manufacturing, Supply Chain / Contracts /Procurement. Annual revenue of 50M projected 70M.

Confidential, Rochester, NY 2005-2009
Mission Success Command, Manager: Chief of Staff reported to Vice President MS, focus on Quality Organizational Development. Migration to Strategic Planning/Special Operations, 2600 personnel, 5 sites. Annual revenue of 625M.
Human Resource Manager/Organizational Development: 2005-2007 Provided strategic quality senior leadership organizational analysis & development within the Defense Space Division supporting the engineering sector consisting of 1900 personnel. Streamlined operational efficiencies/employee engagement.
Confidential, Bath, NY 2002 -2009 Human Resource Specialist:
Provided quality managerial labor relations counseling, educational, recruiting support and operational development guidance. Government agency guiding 650 employees/Senior Management in operational compliance and deployment.

ADDITIONAL EXPERIENCE
Confidential, Rochester, NY
Organizational Development Manager: (2001-2002)
Employee Growth and Development, Senior Management consulting in analyzing, developing, corporate programs.
Process/ Planning System Engineering Manager: (1999-2001)
Created project management processes/procedures providing engineering, manufacturing project management direction.
Business Effectiveness Manager: (1995-1999)
Facilitated Change Management Concepts, Strategic/Education Employee Growth and Development programs.
Quality Engineering Manager (1992-1995)
Trained production staff in teamwork quality reporting and data analysis. Developed quality tracking reporting methods. Conducted Procedural ISO 9000/14000, AS9100 reviews. Conducted supplier quality inspections determining capabilities.
Other Professional Assignments of Increasing Responsibility:
Business Development/Customer Engagement/Analyst. Research/Development Manager (Skunk Works). Quality Specialist/Audit Interface Manager. Production Control Coordinator. Procurement/Material Planner. Expeditor Manufacturing/ Supervisor

Confidential Current
Commander Naval Intelligence/Cryptology/Information Warfare /1615 Designator/(O5)

  • Created Training/Educational Transformational Development Programs offered to 2700 personnel in 93 countries.
  • Lead a National Realignment Strategic Initiative Designed to Reduce Global Assists from 300 to 78 groups.
  • Deployed During Operations Enduring Freedom/Noble Eagle Acted as the SIGINT Primary Leader in CENTCOM.
  • Co-Authored Joint Chief of Staff Pentagon National Intelligence Concept of Operations/Project Management Plans.
  • Lead the Development /Operating Infrastructure Mission Readiness Project Plan yielding a 23% Output Savings.

OTHER EDUCATION AND TRAINING

Lean Six Sigma, Leadership, Strategic Development, Coaching/Mentoring, Empowerment, Teamwork, Diversity, Just-In-Time, Robust Design, Project Management, Process and Planning ,Software Capability Maturity Model (CCM), Quality Functional Deployment (QFD), Safety, Info Technology, Failure Mode Evaluation Analysis (FMEA), Critical Thinking.

COMPUTER SKILLS Knowledgeable in Microsoft Word, Excel and PowerPoint.

PROFESSIONAL ASSOCIATIONS/ACTIVITIES

Board of Directors – Project Management Institute (Professional Development), Navy League of Rochester, Veteran Network. Member of the Greater Rochester Quality Counsel.

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