Software Quality Assurance Analyst Resume Profile

PROFESSIONAL SUMMARY:

Over 20 years of Software Quality Assurance with extensive experience in Manual Testing of Web-based, Client Server and Mainframe applications
Experience in all QA areas of the Software Development Life Cycle and Software Testing Life Cycle
Experience using the Agile/Scrum/Sprint Methodology.
Experience in Black Box Testing, Regression Testing and Unit testing and created Test Cases based on Design Specifications and Functional Specifications.
Received several Suggestion Awards, and Informal Awards, for suggesting a cost-saving method on their raw multi-layer printed circuit board pilot line, a safety suggestion for their color dot matrix printer line, and for opening the most number of valid defects against OS/2 v.1.3.
Experience in Component Test, Acceptance Test, Compatibility Test, System Test and Printer Driver Test for OS/2 v 1.0 to v 2.1.
Developed automated scripts to execute the customized installation of software packages, over the network, for IBMs ThinkPad and ValuePoint systems.
Tested a special feature, code named: Trap Door that would cause OS/2 to hibernate, and allow DOS and Windows games to run with the complete attention of the CPU.
Experience in Manual Testing and Defect Tracking using HP Quality Center and experience using Bugzilla to open defects and test bug fixes.
Team Lead on the IBM VoiceType Dictation product. Prepared work assignments and presented to QA Department in the Defect Tracking and Prioritizing Meetings with Lead Developers and upper management.
Team Lead at several companies, and have written extensive Test Plans and Test Cases.
3 years' experience with AutoTester, and 1 year with QTP
Excellent communication skills, worked closely with developers to make sure they understand the defects that were open.
Worked in the Healthcare industry at Nabi a bio-pharmaceutical company and at Dr Notes a patient evaluation/recommendation/diagnosis/prescription software program .

Operating Systems:	Windows NT	Windows XP	Windows Vista	Windows 7	AS/400	OS/2	DOS
Tools:	Autotester	MS Office	SQL	Lotus Notes	e-Tester	e-Load	TOAD
MS Visual Source Safe	CMVC	SDLC	TestTrack Pro	Quick Test Pro	Bugzilla	Test Partner	Linkbot
Elementool	Trac	QTP	NetLimiter	OnTime	Testing Anywhere
Hardware:	Client/Server	PC	Apple Mac	AS/400
Browsers:	Internet Explorer	Netscape	AOL	Firefox	Chrome	Safari

Professional Experience:

Confidential

Software Quality Assurance Analyst

Test web pages for friends/family of incarcerated inmates, that were developed on the .NET platform, using C .NET, VB.NET and Javascript.
Test Kiosk software, used by Inmates to communicate with friends/family.
Test our Android and iPhone Apps for sending money, text and videos.
Test video teleconferencing software developed by a 3rd party company. Infrared5.com
Write Test Scenarios, run the scenarios and enter Defects into Elementool and OnTime.
Test fixes and close Elementool and OnTime Issues when they are fixed properly.
Use NetLimiter to reduce bandwidth to Stress Test the video streaming

Confidential

Quality Assurance Analyst

Test web software, using QTP, Load Tester and manual testing execution.
Use HP Quality Center to create test plans and test cases that are tied into the Functional Specs and Design Documents, and track defects.
Also used Trac, as a Source Control and Defect Tracking tool.
Opened over 400 Defects, and tracked them to completion.
Served on the Nutrio Steering Committee, to help prioritize our work items.

Confidential

Quality Assurance Analyst

Test AS400 and web software.
Write defects, using Aldon Community Manager.
Test fixes in QA, and again when promoted to production.
Verify that the state laws are enforced, for each state web page.
Verify that the rates are calculated correctly, based on the driver age, driver zip code, car value, and any driving violations.
Verify that the documents Declaration Page, Receipt, Insurance ID Card, etc print correctly.

Confidential

Quality Assurance Analyst Contract

Test all software functions, based on the Design Documents.
Open Defects with concise steps that are easy to re-create.
Test fixes, and verify that related functions are not corrupted.

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