EDUCATION

Bachelors in Business Administration
Masters in Business Administration.

SUMMARY

Four years of strong working experience in the I.T. industry as a QA Analyst / QA Tester for Web based applications playing a major role in test planning, test development, test execution and test methodologies. Participated in complete Software Development Life Cycle. Experienced in organizing and managing all phases of the application testing and defect tracking process of various projects using Quality Center / Excel and Manual Testing Skills. Verified data through SQL queries for Backend testing.

• In-Depth knowledge of Software Development Life Cycle (SDLC), Software Testing Life Cycle, Defect Life Cycle and different types of testing.
• Contributed extensively towards manual testing, web based testing and Client/Server testing.
• Proficient in testing methodologies and test metrics.
• Expertise in using testing tools such as Quality Center / Test Director.
• Proficient in documenting and executing test plans and test cases/test scripts for manual testing.
• Project status meetings, Brain storming sessions, identifying requirements, walkthroughs and inspection reviews.
• Performed test plan preparation, test case designing, test case review, test case execution and reporting.
• Gained vast experience in functional, integration, regression, system, security, GUI, backend, browser compatibility ad-hoc and black box testing.
• Extensive experience in interacting with business architects, developers and team members.
• Documenting test documents using MS Office tools - Word, Excel and PowerPoint.
• Experience in bug tracking system and process.
• Extensive knowledge in accounting policies and procedures.
• Highly motivated team player with analytical and problem solving skills.
• Ability to quickly master new concepts, strong aptitude towards learning new technologies and sharing ideas.
• Self motivated, fast learner and ability to work and manage a team at fast pace working environment.
• Good communication, confident, convincing and negotiating ability and good interpersonal skills.

PROFESSIONAL EXPERIENCE

Confidential, 01/11 - 09/11
QA Analyst

Headquartered in Irvine, CA, Hyundai Capital America is a captive auto finance company providing auto lending solutions and financial products tailored to meet the needs of customers. It serves more than 1,500 dealers and 350,000 customers in the US through the Hyundai Motor Finance and Kia Motor Finance lines of business.

• Design and develop test cases for various web and client server applications
• Understand and analyse the business and functional requirements
• Involved in cross-functional meetings with business analysts and developers for in depth project discussions
• Develop test plan and test cases based on business requirement
• Executed test cases using manual testing as per the test plan.
• Created test conditions and compiled test cases for each screens and application functionalities and performed manual testing as per the test plans.
• Conducted backend Batch testing.
• Performed functional, regression and performance testing.
• Writing functional test plans and detailed test cases for back-end testing using SQL.
• Independently worked with program managers and developers towards competition of SCRs on various enhancements and sustaining projects.

Environment:
Project Excel, Oracle, MS SQl, ,unix, windows and rightfax

Confidential, 04/09 - 11/10
QA Tester
Headquartered in California, Connex Info Systems is an I.T. solutions provider catering to Application Outsourcing and Enterprise Consulting Solutions to Global 2000 companies.
Project: CONEXIS simplifies the complexity of Flexible Benefits, COBRA/HIPAA, and Direct Bill administration by keeping employers and participants connected to important time-sensitive information through our proprietary, fully integrated Web-based system.

• Design and develop test cases for web and client server applications.
• Analyze technical design and product enhancement details and worked with team of developers for analyzing, reporting and fixing the bugs.
• Executed manual test cases for functional, navigational, GUI and data flow testing for Web based application and client server application with Java swing as a client/GUI.
• Created test conditions and compiled test cases for each screens and application functionalities and performed manual testing as per the test plans.
• Identified and helped UAT process with different business users and tracked UAT results and bugs using Quality Center.

Environment: Quality centre, Windows NT/XP, MS Visio, MS Word, MS Excel, MS Access, . NET

Project: Workforce Management System

Workforce management system handles time and attendance management by collecting and managing time; calculating and storing accrued time balances; distributing hours worked among jobs, customers or departments. The software also helps managers in controlling overtime costs and maintaining budgets.

• Actively involved in development of test plan, and detailed test cases as defined in the requirements.
• Executed test cases, evaluated and reported actual vs. expected results.
• Identified bugs and track bug fixes using Quality Center.
• Actively involved in the testing process such as Regression Testing and Load Testing.
• Actively involved in discussion in planning and solving the defects logged by various end users and developers.

Project: SPARC; Sales Pipeline and resource Capture is both a job portal and a performance tracking software

• Preparation of test cases based on the test scenarios.
• Developed the test cases after going through the requirements document.
• Developed the test plan and test scripts.
• Maintaining the Traceability matrix.
• Responsible for both manual and automated testing.
• Defined and documented test plans for applications and ongoing projects.
• Performed functional, regression and performance testing.
• Defects were tracked, reviewed, analyzed and compared using Quality centre.
• Verified the Backend by giving SQL's through Oracle.
• Worked closely with the business analysts and developers to identify the processes that can be automated.
• Preparation of test summary reports.
• Documented the defects and provided metrics to the management based on the coverage's
• Participated in scheduled meetings and maintained good relationship with developers.
• End-to-End testing for web application.
• Preparation of Test Metrics.
• Reviewed the UML use case documents.

Confidential, Irvine, CA 03/07 - 03/09
Jr QA Analyst

Confidential, is the nation's leading transaction processing and payment processing company. Worked on testing various functional modules of applications that are developed to provide credit card services to the merchants.

• Tested business application programs, which support TransFirst internal and external customers. Utilized internal systems to research, document and complete operational assignments.
• Developed test plans and test cases. Executed test cases and procedures manually and compared actual results against expected results. Identified, prioritized and designed test scenarios.
• Used Quality Center for requirement management, planning, scheduling, executing tests, managing and tracking defects.
• Performed functional, integration, regression, positive, negative, security and system testing.
• Identified, analysed and documented all programming errors.
• Involved in writing SQL queries to verify the database. Implementation of QA methodologies.
• Coordination with development team, manual testing team and tech support team. Requirements review, design review, test plan review, test cases review, meetings coordination.QA weekly meetings, proposals for resolving the conflicts.
• Analyzed the existing business scenario and understood the business rules.
• Responsible for updating and maintaining the Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle.

Environment: TestDirector 7.6/8.0, Win Runner 7.5, PL SQL, VB.Net, ASP.Net

TECHNICAL SKILLS

Operating System: Windows 98/NT/2000/2003/XP, UNIX,
Testing Quality Center
Languages: C, SQL, VB
Scripts: VB Script
Web Technologies: HTML, XML, VB Script
Database: Oracle, DB2, MS-Access

Computer Skills:

• Complete M/S Office XP/2000 Package, C-BIZ Recruiting Software, SPARC, Thompson West (e-case filing Software) QuickBooks Accounting Software.