IT Lab Technician Resume Southlake, TX - Hire IT People

SUMMARY:

Computer Proficient: MS Office 2003, 2007 (Word, Excel, PowerPoint, Access, Outlook), Windows XP, 98
IT Skills: VMware, routers and switches, troubleshooting
Accurate keyboarding skill of 50+ wpm; 10 key by touch; fax; multi - line phones
Excellent customer service, organizational and communication skills; multi-tasking capabilities; excellent team player with proven leadership qualities
Government Secret clearance
Documenting new customer sites by completing an IT Infrastructure Analysis
Experience with virtual server builds and maintenance
Experience with ticketing systems and good communication skills with remote users

PROFESSIONAL EXPERIENCE:

Confidential, Southlake, TX

IT Lab Technician

Responsibilities:

Constructed networking cabinets, Laid Fiber and Cat6 cables, troubleshot connectivity issues

Confidential, Fort Worth, TX

Tier2 Tech

Responsibilities:

Installed new hardware, re-imaged OS, Administered and troubleshot software and connectivity issues from remote access.

Confidential, Virginia Beach, VA

IT Support

Responsibilities:

Provided technical support, troubleshot and resolved issues will all 500 plus computer, 200 printers, and 80 iPads

Confidential, Norfolk, VA

Sonar Technician

Responsibilities: