SUMMARY:

• Technology Infrastructure Architect, consultant, and manager with an unusually unique combination of skills honed over more than 20 years of setting or exceeding the standards in all towers of technology and still learning. Strategic choice of positions or contracts that increasingly challenging and holistic scope. Infrastructure design requires understanding the fundamental impacts of choices made relative to all areas of the technology design. Taking on roles that allowed exposure to all aspects of technology versus isolated to any one technology required to understand all areas of impact.
• A reputation for solving problems and risk mitigation for customer and technology teams. Mitigate potential project defects in the discovery phase. Identify bottlenecks, potential roadblocks, across the stack with goal of minimal defects. Over 20 s, 21 years’ technology experience, the last resort, six (6) data center migrations.

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, Texas

Senior IT Architect and Consultant

Responsibilities:

• Technology consultant, IT manager, IT leader, learning, mentor - Sole Proprietor
• Over 20 industry s, 21 years’ experience, Top Secret, DoD, Security Clearance
• Work with project managers, all technology teams, to develop holistic low defect projects that create value
• Analyze business requirements to integrate hardware, storage, operating systems, and connectivity solutions.
• Partner of business leaders, developers, engineers, and production support teams to provide design guidelines, impart knowledge on technical trends
• Subject Matter Expert on systems configuration and integration and infrastructure technology projects
• Subject Manager Expert on infrastructure capacity planning, performance analysis and optimization.
• Design, and implement heterogeneous technology environments
• Knowledge of database, network, operating system, protocols and standards of technology.
• Proven ability to provide consultation, design, project management on complex infrastructure technology projects
• Proven ability to provide a holistic technology perspective that guides current technology investments
• Proven ability to provide to deliver best practices, solutions and methodologies to accelerate private/hybrid cloud
• Proven ability to provide to define, design, and implement dynamic technology resources to allow for dynamic utilization
• Proven ability to provide to define, design, and implement reliable, scalable, high-performing technology solutions
• Proven ability to provide to define, design, implement, highly available load balancing infrastructure architecture
• Proven ability to provide to design, implement, maintain virtual instances of physical IT resources shared by multiple customers to maximize the utilization of each physical IT resource thereby also maximizing the return on investment, CAPEX, end-user-experience
• Proven ability to provide to develop and ensure compliance with architecture principles and standards

Confidential, Dallas, Texas

Senior IT Architect and Consultant

Responsibilities:

• Designed, implemented, change management process, flow chart, and documentation - ITIL compliant
• Leveraging existing legacy tools
• Recommended; Automate, Kaseya, ServiceNow, Remedy and several others - coordinated POC’s
• Wrote the Phase I compliance plan, with flow chart. Trained staff. Enforced compliance.
• Coordinated vendor POC’s, established relationships, provided summaries and complete assessments
• Designed, coordinated the completion of Cisco UCS Data Center build out in Dallas, Texas.
• Bill of materials and statement of work reviewed, tweaked - recommended - approved - built
• Cisco UCS, Nexus Switches, VMWare ESXi, vSphere, vCenter, Veeam Enterprise, Veeam One
• VMWare distributed Switches, VLAN’s to segment traffic
• Cisco Partner, 36-month lease at zero interest. Design, implementation,
• IT staff, trained on new environment and new technology
• 6-8-year-old physical and virtual servers, 8-year-old hardware, legacy NetApp and EqualLogic and storage
• Identified significant over and under allocation of resources: Memory, Processor, Disk space
• Identified several critical points of failure, and design recommendations to prevent failure
• Windows Bit Bit, 2008 R2, 2012 R2, majority unpatched
• No documentation or application source code
• SQL 2005, SQL 2007, SQL 2008 and R2, and 2012
• POC of Idera SQL products, Quest SQL Tools, Nagios XI, Nagios OP5
• VLANs allocated, customer test and production networks allocated, Veeam replication
• Veeam VBM and Veeam One infrastructure configured in Dallas and TN location
• Dedicated 2012R2 Native Mode domain to host the vCenter for management
• Legacy infrastructure scaled down to three Cisco blades in Dallas UCS Chassis, from 18 physical servers
• Recommended, in writing, plan using highly specialized software to analyze all processes
• Identified several issues identified with managed network, equipment, made proper recommendation
• Asked to create special projects committee to address outstanding project deliverables after 15 months
• IP PBX hosted in Dallas, AT&T/Avaya Data Center, new AVPN managed network design and cutover
• Legacy VOIP solution (6 years), private to managed network, legacy MPLS to latest AVPN
• Special committee addressed all QoS issues from managed network to LAN, follow the packet QoS
• Special committee project team of AT&T, Avaya, and customer (Appalachian) addressed more than 20 issues
• Addressed “muffled” calls, static and other issues missed and prior to sign off
• SIP, H.323 phones - implemented multiple POC solutions to monitor using SNMP or SYSLOGInfrastructure design, implementation plan, project plan, strategist, problem solver, defect prevention
• Managed project to completion, Hybrid-mode, AD and Exchange Mailboxes required OnPrem
• Discovery Phase, Design Phase, Implementation Phase, Lessons Learned, Plan
• Identified and worked with Microsoft to resolve issues on the Microsoft backend, have in writing
• Upgraded Active Directory from R2 servers at 2008 R2 mode, as a prerequisite
• Migrate Exchange 2003 to Exchange 2010SP3,
• Resolved all issues; ADFIX, DIRSYNC, DCDIAG - addressed all errors.
• Complex scenario with multiple mailboxes, permissions, and Send As, Hybrid-Mode
• Automated batch processes, licensing, reporting, custom Transport Rules, and more using PowerShell
• Trained technology team on PowerShell, provided books, scripts, links - ongoing basis
• Additional layer of protection for Malware, Spam and Ransomware - DLP, SharePoint Online
• Resolved all issues escalated, coordinated migrations, addressed all migration related issues
• LDAP level changes on DC’s using NSLOG, Auditing Full on 365, to account for Change Management
• Post migration, recommended optimized, HA design for OnPrem (Exchange required for Hybrid)
• Infrastructure design, implementation plan, project plan
• Managed project to completion, obtained funding from Microsoft FastTrack
• Discovery Phase, Design Phase, Implementation Phase, Lessons Learned, Plan
• Skype for Business implemented, SRV, DNS Records, Group Policy
• Addressed legacy issues found with former Lync attempt that tagged the Schema, old SIP recordsSecurity posture driven initiative to address breaches in with existing design
• Designed and implemented a new SMTP SPAM cloud based solution for incoming and outgoing mail.
• All mail incoming or outgoing through Cloud versus OnPrem outdated equipment.
• Design and implementation, DNS changes, configuration of Sophos Reflexion, Sophos Radar Archive
• 36-month contract including Sophos Advanced Server\Workstation protection, Ransomware X
• Compared to MimeCast, AppRiver, and several other AV products to address AV, Malware, Ransomware
• Significant cost savings, leveraged existing MSP service provider Sword & Shield
• That incoming or outgoing mail written to RO archive - unlimited, no restrictions - compared to 7 prior
• Users can manage their own SPAM settings using single-pane of glass
• Additional layer of protection for Malware, Spam and Ransomware
• New design consisting of heterogeneous environment, SSD, Citrix Netscaler
• Migration to VMWare ESX from Hyper-V and Xenserver
• Additional network capacity to allow for using Skype for Business, video and audio
• Maximized Citrix Policies, high availability for profiles and redirected foldersEstablished Security Committee, weekly reviews, identified over 40 areas of improvement
• Implemented Role based access groups, proper use of Domain Local and Domain Global Groups.
• Identified issues with file Shares and NTFS, successful remediation plan, written policy
• Weekly meetings with security vendor, resolved issues to maximize customer value-add
• New design and implementation that to date has prevented further Malware and Ransomware attacks averaging 30 hours of time for restores per week. Single pane of glass, management portal.
• Audited Doman Admins, Enterprise Admins, Computer local Administrators - implemented Restricted Groups
• Reviewed and replaced GPO’s
• Implemented Password Policy using GPO’s
• Replaced local SPAM Filter, local Archive hardware, outdated AV solution, limited Malware, no Ransomware

Confidential, Columbia, SC

Senior IT Architect and Consultant

Responsibilities:

• DoD Secret Security Clearance
• Tricare and Military Contracts
• Process 100% of DoD insurance claims, 80% of Medicare, Top five in MIPS datacenter.
• Netscaler
• Optimized Netscaler Layer 2 network architecture working with Networking Engineering to configure VLAN with Tagging egress packets and switch port set to Trunk mode. Allowed for more visibility and control by tagging packets at Netscaler. Eliminated MAC Moves and the potential for Muted interface.
• Re-design of Netscaler at Layer 2
• Upgraded 12 physical NetScaler’s from firmware 10.1.x to 10.5.x to 11.63.16; Nine MPX 9700 FIPS 140-2 compliant. Two MPX 11500 series, one MPX 5500.
• Optimized NetScaler’s to use SNMPV3 with SHA encryption and AES privacy key versus SNMPV2
• Netscaler RSA Token 2-factor - RADIUS Authentication
• Created custom “Theme” on Netscaler for purposes of two-factor authentication on specific VPN vServer for external users only.
• Coordinate with RSA and AD Team to configure RADIUS Agents on RSA Appliance
• Coordinate with Networking Engineering and Firewall Team to assure Firewall rules and authentication traffic initiates from NSIP.
• Firmware 11+, Medicare and Tricare contracts.
• Advanced TCP packet capture and Wireshark analysis
• Netscaler Unified Gateway POC - Single Access Point
• Create single vServer 0.0.0.0 with Content Switch to internal resources leveraging a single URL
• Custom portal theme
• Intranet bookmarks
• Clientless access
• Netscaler and Wireshark Advanced Troubleshooting
• Capture and analyze packet captures done in shell on Netscaler (BSD)
• Analyze and discern packet patterns
• Member of Exchange 2013 Migration Team
• Member of 2010 SharePoint Migration Team
• Design and implementation of XenDesktop 7.6 proof of concept leveraging Storefront 3.0, Receiver 4.3, XenApp 7.6, custom Citrix Policies, AD Group Policy, IE 11 Enterprise Mode (sites.xml), VMWare ESXi 5.5, Cisco UCS and EMC XtremIO All-Flash Array
• Reviewed and modified as necessary PowerShell scripts for automation and reporting
• Design and implementation of XenDesktop and XenApp 7.6 proof of concept leveraging Storefront 3.1
• Active Directory - multiple forests and child domains
• Tricare and Medicare users - dedicated forests and child domains
• Design and implementation Citrix Netscaler Command Center.
• Design and implementation of Netscaler Insight 11.63.16 for three “Production” and one “Test” enclave.
• Design and plan XenApp 6.5 to 7.6 migration impacting 12,000 users
• Design and Implementation of SSL/TLS Enterprise PKI
• Design and Implementation of Microsoft IE 11 Enterprise Mode for 20,000 workstations
• Wrote the process step-by-step to generate a FIPS CSR Request, obtain a CER, add the to Netscaler, update the Root and Subordinate chains, bind the chains, bind the to the Intermediate CA linked to the root CA, and replace the old with new on the Virtual Server.
• Wrote a “Lifecycle Application Lifecycle Methodology” to package all applications, upload to software repository and perform conflict analysis against existing packages and baseline.
• Active Directory
• Streamlined Citrix published applications using Domain Local Groups per domain
• Reduced Citrix OU complexity for XenApp and XenDesktop
• Internet Explorer Enterprise Mode Project - Strategy
• Consolidated 18000 Citrix users to single XML file hosted behind DFS Share
• Eliminated over 3000 sites from Compatibility Mode in Group Policy
• Eliminated Internet Explorer 8 from all Citrix images to Standardize on IE 11 and Enterprise Mode
• Wrote Enterprise SSL/TLS Design Best Practice (published)
• Wrote Citrix Disaster Recovery Documentation for version Citrix XenApp 6.5 then 7.6
• Wrote Citrix Disaster Recovery Documentation for version Citrix XenApp 7.6 FP 2
• Wrote Citrix Disaster Recovery Documentation for version Citrix XenDesktop 7.6 FP 2
• Wrote Citrix XenDesktop Design Guide for version 7.6 Proof of Concept
• Wrote Citrix XenDesktop Design Guide for version 7.6 Pilot
• Wrote Citrix XenDesktop 7.6 Policy Setting and Guidelines
• Wrote Citrix StoreFront 3.0 and 3.1 Netscaler Integration Implementation and Best Practice
• Wrote Microsoft IIS 7.5 Hardening Best Practices Guide
• Wrote Citrix StoreFront 3.0 Hardening Best Practices Guide
• Wrote Citrix Road Maps for Version 7.6: Netscaler, Web Interface, StoreFront, Terminal Server Log, XenDesktop, XenApp, Provisioning Server, Netscaler Insight, Managed Profile, Director, Command Center, APPDNA, User Profile Manager, Citrix Receiver
• Department of Defense Secret Security Clearance
• Military Contracts
• Medicare Contracts

Confidential, Dallas, TX

Senior IT Architect and Consultant

Responsibilities:

• Established virtualization technology practices utilizing VMware ESXi, Hyper-V, and XenServer
• Wrote Enterprise Consulting Guidelines and Best Practices
• Completed C2O documentation for CIO approvals
• Defined virtualization core service offerings
• Document, design Virtualization Technology and all impacted areas of the stack
• Document, design and implement Application Lifecycle based on proven, agile, repeatable processes
• Established Citrix Partnership
• Design and implement Office 365 Business for organization

Confidential, Fort Worth, TX

Senior IT Architect and Consultant

Responsibilities:

• VMware ESXi hypervisor
• Citrix Netscaler MPX 11500, Citrix XenApp 6.5, Citrix XenDesktop 5
• Created and proposed new organizational chart for 54 employees, three- phased approach to consolidate positions at two centers of excellence - Citrix Tower.
• Reviewed and modified as necessary PowerShell scripts for automation and reporting
• Review and recommend best practice Active Directory Strategy
• Strategic change to leverage GPO for Printer Mappings per Domain Local Group
• Strategic change to leverage GPO for user Drive Mappings per BU
• Collaborated with AIGGS management in the development of a Global Citrix / Virtualization Framework and Strategy that provided AIGGS the necessary framework, organization, resources and governance structure to design, development, implement and maintain a service assured Citrix environment
• Defined a Center of Excellence for Application Lifecycle Management and image management to create an agile framework for updating applications and images eliminating application issues and streamlining the gap between business unit applications moving to Citrix and future updates, performance testing and UAT of those applications about ongoing operations.
• Collaborated with all IT Towers (horizontal and vertical) using the transparent methodology and providing an incentive to all towers with a stake in success.
• Collaborated with Business Application owners to streamline onboarding of new applications by providing transparent feedback and consistent communication where existing practices deviate from defined Citrix Application Lifecycle Management Framework proposal
• 65 Citrix Farms worldwide, over 70 ORG ID’s, over 100 PVS XenApp images in Americas alone, 3000 applications, 30% being 16-bit applications, legacy environment consisting of Server 2003 R2 and Presentation Server 5.0 running on ESX 4.x.
• Architectural oversight and approval of new XenApp 6.5 and XenDesktop 7.1 migration/ Greenfield environment.
• Collaboration with Citrix Consulting Services to assure best practices architecture Negotiated, reviewed, and obtained approval for Citrix Enterprise Licensing Agreement and Citrix Enterprise Support Agreement

Confidential, Dallas, TX

Senior IT Architect and Consultant

Responsibilities:

• VMware ESXi preferred hypervisor
• Netscaler and BigIP internal, customer p on consult jobs
• Design, and implement Citrix Virtualization Technology and all impacted areas of the stack
• Document, design and implement Application Lifecycle based on proven, agile, repeatable processes
• Document, design and implement any hardware, storage, switching, routing, and other requirements
• Review and approve Netscaler hardware and virtual appliance purchases
• Configure Netscaler per project Scope
• Utilize Content switch and Appflow where possible
• HA Pair or clustering per scope
• Internal process VIPs with corresponding Virtual Servers
• Wrote best practices documentation for customers and internal use only
• Focus one customer need and translate this to a cost-effective design influencing ROI, TCO, CAPEX, and OPEX
• Discuss and write methodologies with end state of reducing infrastructure support requirements for every team across IT and end user/customer inherit significant improvements to procurement, access to business applications, support for multiple hardware models, zero client deployments or thin client deployments, bring your device (BYOD)
• Document process and procedure with the ultimate driver being cost saves, agility, administration, quicker return on CAPEX, better TCO, and ROI numbers. Emphasis on agile methodology cost saves, architecture, and application lifecycle

Confidential, Dallas, TX

Senior IT Architect and Consultant

Responsibilities:

• Consultant, VCISSGROUP, Sole Proprietor
• Custom Content Switch with 1500 policies
• The heavy content switch uses for 1200 internal hosted websites or “panels.”
• Complex “rules” for content switch, over 300 rules on one content switch
• Heavy use of wildcard s
• Architect and implement Netscaler 10.1
• Architect and implement Insight and Appflow for Netscaler 10.1
• Wildcard bound to content switch
• Custom vServer redirects authentication
• ADFS
• LDAP Authentication
• Exchange 2010 CAS Servers
• Federated Services
• SSO
• Exchange 2003 cleansing/organize
• Active Directory cleansing/organize
• PowerShell
• AD SynchronizationMigrate from Iron Mountain to Mimecast Cloud
• Organize mailboxes across storage groups
• Organize dual-journaling accounts to distribution list for dual journaling during migration phase
• Configure new local Mimecast servers
• Port tasks and configurations from old portal to new
• Reviewed and modified as necessary PowerShell scripts for automation and reportingArchitect and implement XenDesktop 7
• Architect and implement Provisioning Server 7
• Architect and implement XenApp 6.5
• Citrix XenApp 6.5 - Static XML Brokers, Data Collector, Single Zone
• Citrix XenApp 6.5 Gold Image for PVS Streamed Image
• Provide advanced administration for existing Netscaler pair, HA mode

Confidential, Dallas, TX

Senior IT Architect and Consultant

Responsibilities:

• VMware ESXi hypervisor
• Design, build, implement Citrix Top-of-Stack on VMware ESX
• Build Citrix Provisioning Infrastructure
• Design, implement Infrastructure to support Citrix Provisioning Services 6.5
• Hosting DHCP and TFTP services
• Citrix XenApp 6.5 - Static XML Brokers, Data Collector, Single Zone
• Citrix XenApp 6.5 Gold Image for PVS Streamed Image
• Netscaler 200 HA Pair VPXs’ for load balancing of Citrix Services Processes
• XML XenApp
• XML XenDesktop
• TFTP Server (offloaded from PVS Servers)
• Storefront VIP
• ICA Proxy VIP
• Migrate Published Applications, dependencies, binary installs, multiple Oracle Instances, ODBC dependencies (registry), multiple Dot Net versions: from bit to 2008 R2 64 Bit 6.5
• StoreFront Server 1.2
• Configure Web Interface and Storefront for secure access to Citrix 6.5 Farm using F5 (BIG-IP APM Secure Proxy)
• Build Storefront Infrastructure and integrate with F5
• Provide real-time while being shadowed using VSphere console
• Complete documentation provided for Help Desk, Operations, and Architecture

Confidential, Englewood, Colorado

Senior IT Architect and Consultant

Responsibilities:

• Secret Security Clearance
• VMware ESXi hypervisor with View top of stack
• Design Large scale deployment of Citrix Netscaler SDX (replaced F5)
• Design VDI solution utilizing POD design and NAS share versus Fiber Channel
• Centralized, agile, VOS (Virtual Operating System (VDI)) solution with local HA, using no Fiber Channel with end state goal to eliminate cost of dual-HBA, FC fabric costs, utilizing POD design and NAS only with NFS for VDISKS store and CIFS NAS for 30,000 users
• Bake off between XenServer and ESXi
• Streamline procurement process and IT Security Fulfillment process
• Address disproportionately high number of tickets to user ratio
• Provide input for low cost, efficient way for users to access existing View environment consisting of unmatched hardware, shared and private mode images utilizing EMC thin provisioned storage - Microsoft RDS Gateway
• Development support for virtual business application, virtual operating system, virtual lab for developers with ability to self-provision from hosted templates, set time constraints

Confidential, Dallas, TX

Senior IT Architect and Consultant

Responsibilities:

• Hyper-V shop with Citrix Top-of-Stack (TOS)
• Virtual Netscaler 1000 appliances and Cisco, BigIP F5 DMZ
• Citrix SME requested by way of referral to assess current VOS solution and provide alternative recommendations focused primarily on CAPEX, ROI, TCO, and OPEX
• Citrix SME requested to assess existing Microsoft Hyper-V and XenDesktop (no XenApp)
• Assess backup / DR strategy - existing strategy consisted of SCCM full image backups of
• Determine cause for daily VDISK corruption issues. 4 PVS servers, 4 LUNS, FC connected.
• Determine cause of unusually high XenDesktop SQL IOPS with SQL being a stand-alone server, brick backup.
• Production implementation and any test/development allocations owned by the outsourcer, 4 weeks to get 4 VOS’s
• Customer presenting write cache to the image and add-on drive
• Customer template also includes “boot.iso” with static IP
• Considered several solutions such as CSV - cluster storage volumes versus single NFS Volumes for PVS and dedicated write cache.
• Presented XenServer as an alternative being both supports native VHD format but eliminate CSV for standard NFS LUN
• Customer leveraged 4 PVS servers with 4 PVS LUN's attached by FC to each server.
• Customer utilized VMM for brick backups; recommendations included local redundancy by creating an SQL 2 node cluster and split between physical hosts, wrote cache on shared dedicated storage with HA mode enabled on PVS and moving VDISKS to share NFS storage for HA on desktops.

Confidential, Dallas, TX

Senior IT Architect and Consultant

Responsibilities:

• Provided proof of concepts utilizing XenServer, Hyper-V and VMWare. Final solution implemented on VMWare ESX
• Responsible for VDI architecture design about virtualized desktop solution that provides streamlined and secure access to the multi-tenant customer’s line of business applications
• Leveraged a combination of complex technologies to design and implement:
• XenApp for application delivery, XenDesktop for the virtual desktop,
• Provisioning Services for virtual desktop delivery, Citrix Edgesight for troubleshooting and trending analysis, leveraged monitoring for core infrastructure and reporting
• XenDesktop Director for Help Desk (real time data for VDI and shadowing support), custom server hardware design utilizing custom Confidential hardware, advanced storage solution specific to virtual desktop design, multiple hypervisor support (XenServer or VMWare or Hyper-V)
• Citrix Web Interface (client access)
• Citrix Netscaler (Load balancer + Citrix Access Gateway)
• Citrix Branch Repeater (WAN acceleration for ICA) custom user profiles strategy custom user data strategy
• Custom Group Policy strategy
• The solution was a paradigm shift in how the customers leveraged their desktop technology and accessed their LOB applications.
• This solution simultaneously drove down cost from a CAPEX and OPEX perspective.
• The goal was to drive down costs of managing desktops and customer applications by centralizing both the desktop and application management while maximizing economies of scale of the hardware to maximize the customer's return on their investment.
• Design multi-tenant solution, initial customer 50,000 seats. Solutions consisted of Confidential Blades, Juniper Switches, Confidential EqualLogic iSCSI Storage, Netscaler, F5
• Designed 800 users "PODS" that allowed for mix of persistent and shared desktop and high flexibility
• Designed a solution for agility, PODS pre-built and added as needed with N+1 design
• Documented and implemented Application Lifecycle Management Framework to enforce standards
• Implemented streamlined application packaging process using MSI Technology
• Proved where XenApp Hosting had the highest yield and lowest cost when combined with XenDesktop
• Designed a Central Delivery Zone with Advanced AD design allowing 1-way customer initiated trusts to access resources
• Complex and secure MPLS Design combined with Delivery Zone and Storage Matrix and Netscaler SDX for dedicated customer traffic
• Created an escalation path from Tier 1 to Tier 4
• LiquidWare UX Reporting
• Negotiated rate with LiquidWare, design and implemented LiquidWare UX and Profile Unity
• Authored advanced reports in UX and created multiple delivery methods
• Reports proved significant difference between VDI Installed applications versus XenApp hosting
• Cost analysis for XenApp hosted applications using Provisioning Server technology significantly lower cost
• Worked with monitoring team to establish baseline monitoring, service monitoring, and event log driven monitoring
• Wrote Help Desk Troubleshooting Guide
• Wrote Citrix Operations Manuals
• Trained new hires, assisted with hiring process

Confidential, Dallas, TX

Senior IT Architect

Responsibilities:

• Unique opportunity to expand management responsibilities by adding a third team of highly dedicated senior engineers and a critical service offering of Global Systems Management.
• Despite extreme changes to culture, severe economic difficulties, drastic budget cuts, 7 layoffs in 2 years - my teams remained focused on servicing the customer and our service levels never diminished
• In some cases, service levels improved.
• Historically, these teams have been critical to the organization multiple data center consolidations, infrastructure streamlining, and implementation of critical revenue generating business projects.
• Assumed responsibility for the Application Support team - a critical team to the organization.
• The Application Support team was born out of the necessity of SOX legislation and separation of duties.
• Provides all the production updates to all the critical SOX application databases running on Oracle & SQL
• Built a geographically dispersed, cross-disciplined, and highly motivated and customer driven team Remained focused on servicing the customer, and our service levels have remained undiminished.
• Continued to expand VDI, Application Support, and Monitoring services - reducing TCO (CAPEX and OPEX) with each successful project.
• Partner with other critical teams to support an environment of 5,000+ servers and 20,000+ geographically dispersed customers, vendors, and consultants.
• Streamlined processes, created a top-notch “team brand” with precise vision and goals - helped drive down IT costs to the tune of 1 billion dollars.
• Bank Holding Company Initiative
• Rebranding Initiative to RESCAP
• Rebranding Initiative to Confidential
• Netscaler MPX 9700’s
• Secure Gateway
• Content Switch
• X-Forwarded-For
• Contributed as to design, architecture, implementation planning, documentation, project management
• Exchange 5.5 to 2000
• Exchange 2000 to Exchange 2003
• Exchange to
• Server 2008 R2 - Exchange 2003 to Exchange 2007
• Server 2008 R2 SP1 x64 - Exchange 2007 to Exchange 2010
• Server 2008 R2 SP1 x64

Confidential, Lewisville, TX

Senior Enterprise Architect

Responsibilities:

• The team continued to expand VDI, SBC, Application Support and Monitoring services - reducing TCO (CAPEX and OPEX) with each successful project.
• A key player in consolidation and integration efforts provide architectural insight for business and infrastructure initiates.
• Services offered including Citrix Presentation Server, XenServer, XenDesktop, application hosting and streaming, Citrix AGEE SSL VPN technologies.
• My goal was to provide a cost-effective solution to the organization that allows secure access to any business application from any geographic location.
• My team provided these services for 8000 Citrix users worldwide including India, Singapore, Jamaica, Philippines, Mexico, Canada, and multiple states within the US.
• Lead architect for numerous data centers migration initiatives.
• Lead architect to assist business application development teams to resolve application issues.
• Lead architect to “Application Hosting Services”.
• Netscaler MPX 9700’s, Secure Gateway, Content Switch, Secure Gateway, Content Switch

Confidential, Lewisville, TX

Lead IT Architect and Manager

Responsibilities:

• EDS Technical Team Lead for 22 senior engineers. Responsible for a team that supports 10,000+ users.
• Responsible for a team that supports 1000+ Windows Servers.
• Team responsible for core OS server support of 800+ Windows servers
• Geographically dispersed Team and server environment
• Team responsible for Windows Change Management processes
• Team responsible for ISO security scans
• Team responsible for SOX audits
• Team responsible for core support and administration of Citrix
• Lead people to achieve organizational objectives
• Lead people to achieve personal goals and aspirations
• Directly responsible for the team that supports 10,000+ users.
• Directly responsible for the team that supports 800+ Windows Servers.
• Highest level of escalation for technical issues
• Interviewed and hired 12 senior engineers
• Hosted environment classes to expedite ramp-up time
• Expertise in Change Management, Sarbanes Oxley, and Facilitation techniques.
• Citrix: Successful migration to P 4.0
• Citrix: Successful migration to Web Interface 4.2
• Citrix: Successful implementation of network application hosting solution
• Authored corporate Citrix standards documentation & materials
• Member of Active Directory Migration Team
• Migration of AD
• Member of 2003 Exchange Migration Team
• Migration of Exchange 5.5 to 2000
• Member of 2005 Technology Refresh Team (technology and server consolidation initiative)
• Member of Enterprise Backup and Disaster Recovery Team
• Identified immediate cost saves and costs avoidance opportunities about Windows platform
• Identified immediate cost saves and costs avoidance opportunities about SQL platform
• Identified immediate cost saves and costs avoidance opportunities about business applications
• Result, migrated 1400+ systems to 800, drastically increasing operational efficiency

Confidential, Dallas, TX

Technology Consultant

Responsibilities:

• Initially hired to implement Citrix Farm and migrate applications
• Successfully designed and implemented Citrix Metaframe XP application hosting solution.
• Designed and implemented Citrix web portal and access gateway solution.
• Authored Citrix implementation project plan.
• Authored Citrix Standards and Policies Manual.
• Implemented test and proof of concept environment utilizing VMWARE Technology.
• Addressed interoperability issues between multiple legacy domains and Native Mode AD.
• Authored Citrix troubleshooting documentation and trained help desk employees.
• Successfully implemented packaging methodology.
• Scripted unattended installs using Altiris Rapid Deploy.
• Assisted with Active Directory migration from Windows 2000 to Window 2000.
• Assisted with DNS restructure, 250 secondary zones to AD integrated.
• Assisted with Microsoft licensing issues and Citrix is licensing issues.
• Netscaler MPX 9700’s, Security Gateway, Content Switch, X-Forwarded-For

Confidential, Dallas, TX

Director of Information Technology

Responsibilities:

• Selected to serve as a member of HIPAA Steering Committee and Risk Analysis Team.
• Selected to serve as a member of CBC Focus Committee.
• Selected to serve as HIPAA Officer - Information Security.
• Cisco PIX Firewall with sys logging
• Sophos Antivirus, server, and client
• Sybari Antigen for Exchange, A/V, and filters
• Computer virus newsletter and
• Conducted privacy and computer security classes
• Authored security policies and procedures documentation
• Meticulously monitored, reviewed and enforced written policies and standards.
• Migrated multiple master NT 4 domains to Active Directory
• Addressed multiple legacy application issues
• Migrated DNS from Unix platform to AD integrated
• Exchange 5.5 and OWA
• Orchestrated the migration of all NT 4.0-based systems to Windows 2000 Server
• Coordinated with Applications support to update ADP, Kronos, and other Software packages
• Reduced total server count resulting in immediate cost savings to organization
• Successful upgrade from Citrix Metaframe 1.8 on TS 4.0
• Successful upgrade from TS 4.0 to Server 2000 platform
• Successful upgrade to Citrix NFUSE Classic Web Portal and CSG
• Successful implementation of thin-client for branch sites resulting in immediate cost savings
• Network design and maintenance
• Disaster recovery/business continuity
• Strategic and tactical planning in regards to hardware, software and budget
• Environmental controls and documentation
• Manage vendor relations for all vendors providing service or support to data center production systems
• Relocation of Dallas Data Center to Bedford Data Center.
• Authored 200-page migration plan
• Completed this cost saving project on time and $14,000 under budget
• Addressed several obstacles related to power, space constraints, cabling, and network capacity
• Improved standard data center operations procedures and processes, and drive ongoing data center design per overall
• Reduced operating costs of managing websites by voluntarily setting up and managing three web servers and multiple company websites in-house. Established policies and procedures to ensure the integrity and security of websites.
• Played a pivotal role in developing, implementing and maintaining organizational information systems to ensure adherence to HIPAA network security and information privacy rules.
• Enforced change management policy for all production systems within the data center. Manage vendor relations for all vendors providing service or support to data center production systems.
• Enhanced infrastructure, security and OWA (Outlook Web Access) access by spearheading a migration to Exchange 5.5 and implementation of Outlook Web Access for remote email access.
• Key player regarding the implementation of an online "Interactive Website for Blood Banks". The web site offers blood donors the option of signing up online to donate blood.
• Improved access to information while dramatically reducing costs and paper usage by implementing an XML-based "Online Document Management System" (CBC Docushare) from scratch. The system is used to manage Standard Operating Procedures corporate wide.
• Responsible for capacity and performance planning worked to develop and standardize documentation procedures as it pertains to CBC Docushare. Authored in-house materials for CBC DocuShare system. Perform all as it pertains to CBC Docushare.
• Designed and implemented cost-effective enterprise security solution.
• Designed and implemented cost-effective Citrix and thin client solution for remote branch offices.
• Planned and coordinated data center consolidation from Dallas, TX to Bedford, TX.
• Designed and implemented Windows NT 4 with Exchange 5.5 infrastructure and migrated from Novell.

Confidential, Dallas, TX

Financial Advisor

Responsibilities:

• Executed trades in the equity (stocks), mutual fund, and options markets (NASD, NYSE, OTC).
• IPO Specialist.
• Options Specialist.
• Authored and distributed monthly investment newsletter
• Reviewed corporate annual reports, 8K’s, 10K’s, 10Q’s • Researched information about the market in domestic or foreign equities, securities and government stocks
• Provided appropriate advice to private clients, by phone, or direct contact
• Executed trades in the equity (stocks), mutual fund, and options markets (NASD, NYSE, OTC).
• Analyze financial reports and provide feedback to clients. Researched information about the market in domestic or foreign equities, securities and government stocks
• Provided appropriate advice to private clients, by phone, or direct contact • Managed and reviewed portfolios. Series 7 Licensed, NASD license for general securities representative
• The first year brought in 12 million in new assets. Sold to H&R Block September 1999