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Technical Lead Resume

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SUMMARY:

  • To work in an environment where I can utilize a decade of experience in the IT industry from an admin to Leader roles and contribute positively towards the exponential growth of both the organization and my career
  • About 13 years experience in the IT industry working on various Technologies and top - notch IT service companies.
  • In-depth knowledge and Hands-On Work experience in Consultation, Delivery and Administration on Citrix XenApp, XenDesktop, StoreFront and Sharefile and other VDI solutions like VMware View.
  • Architecting, Designing, Planning and Implementation of Citrix and VDI Solutions
  • Architecting, Designing and Implementation of Mobile Device management soliutions like Xenmobile, Maas360..etc
  • Efficient in project scoping, proof of concept, implementation and handling high severity incidents, major changes, RCA preparation and analyse & resolve customer queries.
  • Manage Windows infrastructure, co-ordinate with vendors & internal teams for any changes in the infrastructure.
  • 5 years+ of Leadership and Project Management skills handling various types of team members & multiple teams of different geographies and cultural background.
  • Planning, Designing, Sizing and Implementation of Citrix XenApp, XenDesktop, Xenmobile and Sharefile solutions,
  • Experience in Managing and troubleshooting large Citrix Server farms
  • Optimizing Citrix performance, scalability, monitoring of Citrix farms
  • Experience in High availability and DR design of Citrix XenApp farm
  • Installation and configuration of Citrix Secure Gateway
  • Hands on experience in Administration and managing Citrix farm of 400+ Server
  • Ability to troubleshoot and resolve problems and provide user support
  • Designing, Implementing and Supporting Citrix XenDesktop on VMware ESX, XenServer and Microsoft Hyper-V
  • Integrating various Citrix solutions with other relevant tools
  • Designing, Implementing and supporting VMware View environment
  • Integrating RADIUS Server authentication with VMware View
  • Implementation of McAfee DLP and MS-RMS solution for end points
  • Integration RMS solution and DLP solution with Virtual desktops
  • Designing and implementation of mobile device management solutions like Xenmobile and MaaS360
  • Administration of Windows server (AD, DNS, DHCP, File Server, Terminal Server, Exchange server), Migration of Windows 2003 platform to Windows 2008/2012 such as File Server, Print Server, Domain controllers and application servers.
  • Handled various Windows related projects such as Windows XP to Windows 7 migration, transitioning windows infrastructure to offshore and managing offshore team
  • Installation and configuration of Windows 2003 AD & Exchange Server
  • System Administration of Windows environment like AD, DNS, DHCP.
  • Administration of VMware and Hyper-V virtualized environments
  • Knowledge on Firewall and content filtering & E-mail gateway & Spam Management

PROFESSIONAL EXPERIENCE:

Confidential

Technical Lead

Responsibilities:

  • Migrate Cameron Desktops to Windows 7 platform across the globe using SCCM 2012
  • Cameron has many remote sites in USA and migration needs to be performed using onsite physical DP and mobile DP (Distribution point)
  • Site preparation for migration which includes migration testing, User schedule preparation.
  • Pre-migration checks such as user profiles, applications. Analyse user data & custom applications and installaion of cutom application after the migration, ensuring smoother transition.
  • Co-ordinate with SCCM Architects for DP Updates, package issues and migration failures
  • Interacting with diffrent teams across the sites for the status and resoving any issues faced by them
  • Intracting with client for the daily progress report and for issue status.
  • Intracting with off-shore team for system migration and deployment of Windows 7 image.
  • Post migration user support, Floor walking and sorting out user issues and educating user about Windows 7 operating system
  • Handling users esclated issues

Confidential

Responsibilities:

  • Scoping the project requirement
  • Paper based evaluation based on the requirement against the VDI products
  • Set up the VDI pilot and showcase the product features against requirement.
  • Sizing and Architecting the VDI solution
  • 1000+ VDI deployement using Vmware View
  • Installation and Configuration of VMware View environment
  • Implementation of security policies and Integration with RMS and McAfee DLP solution
  • Integration with radius Server (Two factor Authentication)
  • Phase wise user roll out and tuning according to user feedback

Confidential

Responsibilities:

  • Desining the Citrix StorageZone fuctionality with multiple locations
  • High availability desigh in each location
  • Back up and restore configurations
  • Integration with existing active directory for SSO
  • User management Tool configuration
  • AntiVirus Scanning configuration for uploaded files

Confidential

Responsibilities:

  • Infrastructure readiness
  • Policy and procedure readiness
  • Security and Compliance
  • On-going operation readiness
  • Strategic roadmap Definition for BYOD
  • Implementation plan and ROI calculations

Confidential

Responsibilities:

  • Coveries has multiple sites and each of the locations it has domain controllers which holds file and print server roles as well.
  • Migrate Windows 203 domain controllers to Windows 2012.
  • The DC, File and Print server roles needs to be seperated in the destination server.
  • Prepared the destination servers and install the respective roles
  • Installed File server role and synced the destination server with files of the source server and maintain NTFS permissions
  • Installed the print server roles and migrated all the print queues
  • Prepared windows 2003 domain controller for migration and installed DC roles in the destination server.
  • On the cutover date demoted the Windows 2003 dc role and assigned DC name to file server ensuring file no file server links are broken

Confidential

Responsibilities:

  • Deploying Windows 7 Images across diffrent sites in US
  • Post migration user support,Floor walking and sorting out user issues and educating user about Windows 7 operating system
  • Handling users esclated issues and interacting with SCCM team to resolve deployment issues
  • Interacting with diffrent teams across the sites for the status and resoving if any issues faced by them
  • Intracting with client on the daily progress and handling reports and issues faced by team

Confidential

Responsibilities:

  • Understanding of end to end Windows infrastructue
  • Knowledge Transition to off-shore team
  • Point of contact for the client and the off-shore team for any esclation or team co-ordination
  • Perform Windows administration duties in Windows 2003,2008, Active Directory, Exchange, Vmware ESX, Hyper-V

Confidential

Responsibilities:

  • I was responsible for administrating and maintaining of Citrix farm consisting of 600+ Citrix Server in the farm, supporting one of the largest insurance company in US. Apart from the day-to-day operations I was deeply involved in Troubleshooting Citrix Farm related issues of L3/L4 in nature, printing solutions, Terminal Services, Application hosting in Citrix XenApp environment and all related issues. I was took leading position in installing the Citrix Presentation server and created relevant document which were appreciated by the clients.

Confidential

Responsibilities:

  • My role was demanding me to handle the projects but I did exceed that and even helped in fine-tuning the farm, delivery and team handling. I successfully used to make sure that the assigned tasks, execution of projects as per the schedule and are on time so that milestones are reached within the expected date. Ensuring Availability, Capacity, performance monitoring of IT infrastructure, tracking issues status, resolution of the project related tickets, Monthly server patches review and deployment through WSUS server, Updating the Knowledge base articles, User Manuals and planning & documentation were part of my activities that I did in Mindtree.
  • High availability design for the Citrix farm for all the components like Web Interface, Secure Gateway and also designed the DR solutions using SQL Transactional replication method

Confidential

Responsibilities:

  • I was responsible for Systems Integration, Regression, and Functionality testing of Citrix presentation Server testing to be done in multiple European Languages like German, French and Spanish. This involved
  • Installation, configuration and maintenance of Citrix Presentation Server, Secure Gateway, handling L2/L3 calls and handling various clients from Japan. Got multiple s like ‘Star of the Month’ from the Leadership team for my performance in the Projects and the Operations

Confidential

Responsibilities:

  • I was responsible for Implementation and administration of Heterogeneous Network Environments, System administration including but not limited Microsoft, Novel Netware 6 and Mac operating system platforms, VPN Configuration, Managing Active directory
  • Configuration authority and SSL installation, FTP configuration, Terminal Services configuration, Installation and configuration of VM ware GSX 3.0 Server and other admin related activities. I was successful in this stint and successfully did my roles & responsibilities.

Confidential

Responsibilities:

  • I was responsible for assembling computer systems, troubleshooting of hardware, Network related issues and maintenance of the same. I also worked on Configuring Network printers, Installing Online UPS and Offline UPS and their maintenance, Monitoring and attending client’s complaints and assisting them in fixing the same.

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