SUMMARY:

• 5+ years of overall experience in IT including Microsoft .Net Technologies and Microsoft Dynamics CRM
• 2+ years of extensive implementation experience in configuration, customization and upgrading of Microsoft Dynamics CRM as well as in trouble shooting and production support.
• Experience in developing complex applications on Microsoft Dynamics CRM platform with customization of entities, and JavaScript
• Experience in developing of custom WCF web services, dialog based work flows, plug - ins and integrating custom web pages into CRM
• Experience in use of web services and interacting with MS CRM database through the use of web service methods.
• Hands on knowledge of implementing and maintaining access controls and permission in CRM based on roles and access conditions
• Experience in converting client requirements and functional specifications to technical design with effort estimation
• Hands-on experiences in developing Web/Windows applications using C#, ASP.net, ADO.net, SQL Server 2008/12, and .Net Framework 3.5/4.0 with strong knowledge of Object-Oriented concepts
• Good knowledge of Microsoft IIS 7.0/8.0
• Expertise in Database Systems, SQL, and Stored Procedure
• Good knowledge of Web Development skills like HTML, XML, JQuery, JavaScript, and Visual Studio 2010/2012
• Experience in implementing project using Agile and Sure Step methodology
• Excellent analytical, logical and interpersonal skills. Hard working and fast learner with self-motivated personality

TECHNICAL SKILLS:

CRM Development Tools: Microsoft Dynamics CRM 2011, 2013, SQL Server Reporting Services (SSRS), SSIS, SharePoint 2010

.NET Technologies: .NET framework 3.5/4.0, C#, ASP. Net, ADO.Net, WCF

Web Technology: HTML5, AJAX, XML, JavaScript, JQuery

Databases: MS-SQL Server 2008R2/12

Version Management Tools: TFS

PROFESSIONAL EXPERIENCE:

Confidential, Des Moines, IA

Microsoft Dynamics CRM Developer

Responsibilities:

• Troubleshooting and coordinated deployment between environments with other teams
• Updating the UI in CRM meeting new business requirements
• Added new functions to existing windows services
• Implemented Plug-Ins defining business rules and validating data.
• Debugged JavaScript used in CRM system
• Configured CRM settings to adapt security policies within different environments using security roles
• Maintained version control during solution import & export using SVN

Environment: Microsoft Dynamics CRM 2011 On-Premise, Visual Studio 2010, IIS 7.0, JavaScript, SQL Server 2008 R2, SVN

Confidential, San Diego, CA

Microsoft Dynamics CRM Developer

Responsibilities:

• Managed Project involving planning, tracking using TFS (Team Foundation Server)
• Extensively managed and worked on Agile Methodologies
• Identified the different functional modules. Designed Service management, customer support modules.
• Importing data from CRM 4.0 to Microsoft Dynamics CRM 2013
• Designed and implemented several Plug-Ins defining business rules, validating data and also automating several activities.
• Designed and deployed Workflows in CRM to meet business process requirements
• Integrating CRM with SharePoint, and other MS Office applications (Outlook and Word)
• Implement security policies within the organization using MS CRM roles and groups end users on use and basic customization/ configuration of CRM 2013

Environment: Microsoft Dynamics CRM 2011 On-Premise, Visual Studio 2010 Ultimate, MS Outlook, IIS 7.0, JavaScript, SQL Server 2008 R2, BIDS, TFS

Confidential, Chicago

Microsoft Dynamics CRM Developer

Responsibilities:

• Analyzed the requirements for the project
• Defined and implemented business process, required entities and workflows for Service Management and Risk Evaluation and management modules
• Created Entity Attributes, Lookup fields and customized forms/views for all System & Custom Entities
• Pre-populating data into the CRM page during the page load using JavaScript, CRM Web Services and XML object
• Created JavaScript functions to do client side validations
• Initially Migrated Microsoft Dynamics CRM 4.0 customization to CRM 2013
• Created dashboards using reports, pipelines, charts, campaigns and activities
• Developed JavaScript for all the Entity forms to implement custom business logic
• Control the navigation links on each entity form using onLoad/onSave JavaScript events to Hide and show the links based on Business unit
• Created SQL reports for required Business functions and scenarios related to Services, Sales, and customer support
• Developed external SQL reports in SSRS and deployed into MS CRM
• Customized Sitemap for entity navigation and customized ISV file for custom menus

Environment: Microsoft Dynamics CRM 2011, Microsoft CRM SDK, C#, .NET framework 4.0, ASP.NET, SQL Server 2008, SSRS, Windows Server 2008, Visual Studio 2010

Confidential, Chicago

Microsoft Dynamics CRM Developer

Responsibilities:

• Customized Account Entity fields and related the Account Entity with all other Custom Entities
• Creating reports on Account Entity with graphical summary and calculated results.
• Modified Sitemap file to display all the related entities in navigation bar of Account record
• Created Fetch XML for new report and modified fetch XML using BIDS to customized the report and import back to CRM
• Pre populating last created record data into new record form using JavaScript, CRM Web Services and XML object, thus saving time for the user to enter repeated data
• Developed complex reports using SSRS and deployed into MS CRM.
• Created .NET plug-in to send an alert e-mail to all users who have not reviewed their accounts in last 60 days
• Developed UI workflow to add default price list when new products are created
• Imported products from a CSV file using Data Maps and Imports.
• Trained users on using the Microsoft CRM outlook client with Online and Offline mode features
• Prepared Instructions manual for Installation, Un-installation, Re-installation and configuring Microsoft CRM Outlook client
• Doing the initial setup of Production environment in order as creating Business Units, Roles, Territories, users and then importing accounts with assigning ownership
• Importing and exporting customizations between DEV, QA and Production environments
• Prepared requirement documents, documents and security policy documents

Environment: Microsoft Dynamics CRM 2011, Microsoft CRM SDK, C#, .NET framework 4.0, ASP.NET, SQL Server 2008, SSRS, Windows Server 2008, Visual Studio 2010

Confidential

.NET Developer

Responsibilities:

• Involved in the complete Software Development Life Cycle (SDLC) for development process and AGILE, SCRUM including Analysis, Design, Implementation, Testing and Maintenance
• Written technical documentation with UML notations such as use cases, class diagrams, and sequence diagrams
• Used WPF, Win forms for developing brokerage window
• Involved in building a rich web experience using JavaScript
• Migrated C++ code to C#.net
• Implemented MVVM, single ton design patterns, Entity framework
• Extensive development experience with .Net Technologies Microsoft .NET Framework 4.0, with C#, Classic ASP, ASP.NET, ADO.NET, LINQ and Web applications using AJAX control toolkit
• Implemented Scrum framework for agile software development
• Developed the application using n-tier architecture, OO Design
• Deigned tools using WPF which interact with web service, host teams
• Designed tools required for testing using WPF
• Established communications among applications using WCF
• ImplementedWCF for communication between Business-to-Business (B2B) and Business-to-Consumer (B2C)
• Designed web pages using Silverlight, Expression Blend which has to interact with host servers
• Implemented AJAX controls and functionality in the web forms
• Used JQuery for a better interaction with the application
• Used Rational Clear case to maintain version control, save UML, project related documents, maintain dynamic, static view while in the process of code updating i.e. role based access, code security
• Experienced in developing windows services, web services and worked with Team Foundation Server
• Experienced in functional decomposition and use case realization and applying design patterns
• Written stored procedures, Triggers, Packages using SQL Server
• Generated reports using the SQL Server Reporting services (SSRS)

Environment: ASP.Net 4.0, WCF, WPF, C#, LINQ, JavaScript, HTML, Silverlight 4.0, IIS 7.0, SOAP, AJAX, XML, XAML, SQL Server2008, Windows XP/7, Windows Server 2008, Team Foundation Server.

Confidential

.NET Developer

Responsibilities:

• Developed the system using the N-tier Architecture
• Extensively worked with ASP.NET 3.5 Web Site Administration Tool and Web.Config file to create Profiles, Login Controls,, Identification, Authentication and Authorization for Site Security and user data storing
• Coding for custom controls for providing reusability components
• Developed XML Web services for defining Confidential t’s health disorder and treatments or tasks that a care provider performs on behalf of the Confidential t
• Involved in unit testing, fixing bugs and maintenance of the product
• Designed the database and created tables using Normalization (SQL)
• Major role in development of the product using Microsoft’s .NET and Business Object’s Crystal Reports
• Developed and Implemented Win Forms, Web Forms using ASP.NET and coded the Business logic in C#
• Developed ASP.NET pages using AJAX controls like Auto Complete, Accordion, Calendar Controls, and Update Panels etc
• Have done Query across Relationships Using LINQ to SQL
• Created WCF services using IIS/WAS binding using SOAP over HTTP
• Custom Controls to render data sources like DATASET, DATATABLE, DATAGRID with Paging, Sorting, Selection features
• Used CSS (Cascading Style Sheets) for consistent look and feel of website.
• Defined WCF services and used .Net Framework 3.5
• Worked with Script Manager and Update Panel in AJAX Server Control to develop the GUI
• Wrote PL/SQL Procedures, triggers, packages in SQL Server 2008
• Used Telerik Rad controls for the User Interface and Reports
• Used the Telerik Bing Map control for the Dashboard
• Depending on the current phase tasks involved in Design, analysis, development, debug and fixed the defects raised
• Design of XML Schemas, generation of XML and development of XSL’s.

Environment: .Net Framework 3.5, MS Visual Studio 2008, ASP.NET 3.5, C#.NET, ADO.NET, SQL Server 2008, Crystal Reports, Telerik Rad Controls, CSS, XML/XSLT, HTML/DHTML, LINQ, AJAX, WCF, SOAP/WSDL, UML/ XML, IIS 7.0, JavaScript

Confidential

.Net developer

Responsibilities:

• Developed a 3-Tier Web Application on Microsoft .NET Framework 3.5.
• Used .NET Server Controls, HTML and CSS in designing and styling the Customer’s module web forms
• Core Server Controls such as Dropdown List, Grid View, Menu, and Site Map are used in developing GUI with Visual C# as code-behind logic
• Performed validations using .NET Validation Controls and JavaScript
• Custom validations are implemented at mid-tier level to perform server-side validations
• Designed and Developed an Interactive Graphical User Interface for various modules using Win Forms, Windows service, desktop applications inheritable Win Forms and User Controls
• Performed application-level Tracing, Debugging and state maintenance through the web.config file under the root directory of the application
• Used ADO.NET objects such as Data Reader, Dataset, and Data Adapter for data communication between the web application and databases
• Responsible for writing SQL Queries, Stored Procedures, and Database Triggers using SQL Server 2008
• Involved in tuning expensive SQL Queries for better performance
• Consumed web services to enable communication between UI and different databases