PROFESSIONAL SUMMARY:

• Over 7 Years of IT experience that includes 3 years experience in Salesforce.com CRM Platform and 3 years of experience with Java technologies. Involved in various stages of Software Development Life Cycle SDLC including analysis, requirement gathering, design, developer, enhancements, testing, deployment and maintenance of standalone object oriented enterprise applications.
• Experience in Administration, Configuration, Implementation and Support of Salesforce CRM.
• Hands on experience in implementing security and sharing rules and Apex Language.
• Experience in creating the Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts.
• Good work experience in designing various Webpages in Visualforce.
• Experience in designing and developing Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Experience working with Force.com IDE, Data Loader, Apex Explorer and Salesforce.com Sandbox environments.
• Experience in using Force.com Web services API for implementing web services in the application for access to data from different users.
• Experience in migrating data from various systems into Sales force CRM using ETL tools Informatica on Demand, Cast Iron CI experience, to synchronize data between Sales.com and web service endpoints. Data Junction Pervasive and Excel connector
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex.
• Good knowledge in Unit Testing, Test Coverage and Code Review.
• Experience in Deployment, deployment from one environment to different environments
• Experience in using Servlets, Java Web Services and JSP.
• Experience in AJAX, Java Script and CSS, HTML, DHTML, Adobe ColdFusion.
• Experience in writing SQL and PL/SQL programming with DB2, Oracle and MySQL Server.
• Strong work ethic, taking ownership of all duties and responsibilities and meeting management objectives.
• Strong business acumen, analytical, problem solving, interpersonal and presentation skills.
• Excellent written and verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.

Technical Skills:

PROFESSIONAL EXPERIENCE

Confidential

Role: Sales force Developer/Administrator

Responsibilities:

• Performed the detailed analysis of functional and technical requirements designed deployed the custom objects identified the lookup and master-detail relationships and created the junction objects. Demonstrated ability to translate customer requirements into specification.
• Developed Visual Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer's cases in Cases Tab.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Used field level security along with page layouts to manage access to certain fields.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Involved in integrating Sales force CRM with its ERP Oracle EBS system.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards.
• Used SOQL SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Worked on service cloud to provide a power and full functionality to a device.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Developed and supported Extraction, Transformation and Load process ETL using Informatica.
• Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
• Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
• Involved in developing, implementing testing on the Sandbox environment.
• Involved in authoring Business Requirement Documents BRD into System Requirement Specifications SRS and identifying interface and business process specifications.

Environment: Salesforce.com, Apex, Visual force, triggers, test method, workflow, validation rules, SOSL, SOQL, AppExchange, data loader, report, dashboard, Force.com IDE, Java, JavaScript, HTML, XML, Oracle, partner portal, Web portal, ETL, Service Cloud and Sales cloud.

Confidential

Role: SFDC Developer/Administrator

Responsibilities:

• Prepared specifications for system enhancements and customization.
• Involved in identifying, planning and implementing new Salesforce.com features and functions new screens, workflow, force.com objects, reports and Apex code to meet business requirements.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Designed and deployed Custom tabs, Approval Processes and Auto-Response Rules for automating businesslogic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Involved in Service cloud and Sales cloud for Implementation/Customization.
• Integrated Sales force CRM and the legacy system using Cast Iron Integration Systems.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation Rules and formulafields to the custom objects.
• Integrated AppExchange applications like Case History Timeline makes it possible for users to create a timeline showing all stages of a case.
• Integrated SFDC with Oracle ERP for order management system using Informatica.
• Created various Reports summary reports, matrix reports, pie charts, dashboards and graphics and Report Folders to assist managers to better utilize Sales force as a sales tool and configured various Reports for different user profiles based on the organization's need.
• Developed Various Visualforce pages as per organization requirements.
• Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
• Used Force.com developer toolkit including Apex Classes, Apex Controllers and Apex Triggers to develop custom business logic.
• Involved in developing, implementing testing on the Sandbox environment.

Environment: Sales force CRM, Apex Language, Visualforce Pages, Workflow Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox Data loading, Eclipse IDE Plug-in, HTML, Java Script, CSS, XHTML, DHTML, XML, Web Services, SOAP, UI, Eclipse, Oracle, SOQL, SQL Share Point, Web services, Service cloud and Sales cloud.

Confidential

Role: Sales force developer/administrator

.Responsibilities:

• Created Custom objects to build new application functionality in the Salesforce.com.
• Developed web-to-lead functionality for Healthstream.com site that directs leads from web to Salesforce CRM and worked with webservices.
• Worked for profile setting and security for different store user.
• Provided custom reports and dashboards to support the needs of the users and executives.
• Developed Visualforce page using the extension controller according to the client's requirement.
• Developed Apex Classes Triggers to implement the business logic as per the requirements and worked with web service API.
• Developed SOQL and SOSL queries to get data from different related objects.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Created validation rules for data quality.
• Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.

Environment: Saleforce.com platform, Force.com Sites, Apex, Visualforce Pages, Component Controllers , Pages, Data Loader, HTML, Java, Java Script, CSS, Workflow Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Data Loader, SF Explorer and Eclipse IDE Plug-in.

Confidential

Role: sales force Developer/ Administrator

Responsibilities:

• Implemented minor enhancements on standard objects including Campaigns, Leads, Accounts, Contacts, Opportunities, Quotes and Activities.
• Developed Apex Classes Triggers and linked them to manage the workflows developed in the system.
• Customized tabs for among different business users group and Business centers.
• Created custom links and Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Supported the data migration activities for migration of the data from various business sources with the support of Salesforce CRM.
• Interacted with various business user groups to increase the user adoption for helping them use the software
• Provided user support and bug fixing activities as per the SLA.
• Worked on various salesforce.com standard objects like Cases, Accounts, Contacts and Solutions.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts to implement business logic.
• Extensively used Data Loader for insert, updates, and bulk import for Accounts, Contacts, Leads and Opportunities.
• Designed, implemented and deployed the Custom objects, Page layouts, Custom tabs and Components to suit to the needs of the application.
• Customized tabs for among different business users groups and business centers.
• Implemented various Custom Reports and deployed them for different business user levels.

Environment: Saleforce.com Platform, Apex Language, Visual Force Pages, Component Controllers , Pages, Data Loader, S-Controls, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential

Role: Java Developer

Responsibilities:

• Built the Application based on Rational Unified Process RUP .
• Analyzed and developed UML with Rational Rose including development of class diagrams, sequence diagrams, use case diagrams and activity diagrams.
• Developed using the MVC architecture and employed the Struts Framework and used Validator Framework and Tiles Framework as a plug-in with struts.
• Developed user interface using JSP, JSP Tag libraries JSTL and Struts Tag Libraries
• Used Java Message Service JMS for reliable and asynchronous exchange of important information'
• Used Hibernate in data access layer to access and update information in the database.
• Implemented various XML technologies like XML schemas, JAXB parsers for cross platform data transfer.
• Used Restful WebServices for design and implementation.
• Used JDBC to access DB2 UDB database for accessing customer information.
• Developed application level logging using Log4J.
• Used SVN for version controlling and JUnit for unit testing.
• Involved in the development of Tables, Indexes, Stored procedures, Database Triggers and Functions.

Environment: J2EE, WebSphereApplicationServer v8.5, RAD, JSP 2.0,JSP, JavaScript, WSDL, SOAP, Hibernate, Log4J, JUnit, SVN, Restful WebServices, HTML5, CSS3

Confidential

Role: Java Developer

Responsibilities:

• Responsible for documenting the user requirements and system design specifications.
• Responsible for analyzing business processes, user new requirements.
• Analyzed current business process and investing the old system.
• Used HTML, CSS and JSP for developing web pages and JavaScript for client side validation.
• Designed and developed back end code using Servlets and JavaBeans.
• Designed and implemented the database interaction using JDBC, and stored procedures using PL/SQL.
• Involved in process of gathering, modeling and transforming data into useful Information
• Created tables, Queries, indexes, stored procedures, triggers and constraints.
• Developed Logical data model, Physical data model and Entity Relationship Diagrams.
• Fixing defects on the JSP pages and working on enhancements.

Environment: Java, J2EE, Spring MVC, WebServices SOAP, Restful, XML, XML parsers, Ajax, JSON, JSP, CSS3, HTML5, Hibernate, JDBC, UML, SVN, TOAD, Eclipse.

Confidential

Role: Java Developer

Responsibilities:

• Identified the Business Requirements of the project.
• Involved in preparing the Detailed Design document for the project.
• Developed UI using JSP, Tiles, Java Script, and CSS.
• Developed the application using Struts framework..
• Used JDBC to connect to the database.
• Involved in Unit testing, System Testing and writing test cases.
• Design Database tables and Wrote SQL queries and stored procedures
• MySql Server administration
• Apache Tomcat server administration.

Environment: Java, JSP Struts 1.1, JDBC, J2EE, Apache Tomcat 5, HTML, JavaScript and MySQL