SUMMARY

• 15 years of IT experience that includes an IT Tech Lead position with Capital One Financial for an online banking application. At National Grid, contributed significantly to successful middleware projects as part of a multi-year assignment in the United Kingdom. Earned multiple LF performance- based awards.
• Service Oriented Architecture SOA Solutions Enterprise Application Integration EAI
• IT Risk Assessment, Management Mitigation Software Development Life Cycle SDLC
• Core competencies include Change, Process and Resource Management Stakeholder, Customer and Vendor Relations
• Repeated success in developing and deploying innovative, breakthrough IS solutions that meet business requirements. Skilled in managing globally dispersed groups, influencing stakeholders to achieve buy-in, and motivating team members to exceed expectations. Provide superior service in meeting SLAs. Frequently assigned complex initiatives with mission-critical goals, delivering numerous projects on time and on budget
• IS Business Requirements Alignment Project Budget Planning/Management
• Agile development Technical and Procedural Standards

PROFESSIONAL EXPERIENCE

Confidential

The Confidential team Platform Technical Lead and Delivery Lead supporting a major online banking platform and associated test environments. Recognized for working closely with stakeholders and developers to develop and deploy RTE, BAU, and upgrades to production, always on-time and defect free. The SME and Point-of- contact for the platform. As the Platform Technical Lead concerned with customer experience and availability, assured on-time and high quality deployments. To this end, performed design and code reviews determined required targeted regression testing analyzed and signed-off on performance and security test results watched for planned Enterprise infrastructure changes that might have a negative impact and created mitigation plans. Keeping the platform up, running and available to customers is the responsibility of the Platform Technical Lead. As the Delivery Lead, assured that deployment steps were detailed and accurate enough for offshore Support to do the deployment. Created the integrated minute-by-minute and was present on the phone for every deployment to oversee and be available for consulting. Provided Operations with the post deployment testing requirements. Arranged pre-release meetings with all performers and technical leads to walk through the deployment steps and answer their questions so they would be fully briefed and ready. Since becoming the Lead: L F

• Deployments for the past 19 months have been successful and there were never new code defects deployed to production.
• Work was completed and deployed on-time.
• No unplanned outages caused by deployment activities or new defects.
• As Senior Analyst, created and supported middleware solutions for the U.S. ICC which owned responsibility for legacy system integration using IBM Websphere MQ and PM4D. Ensured IS Governance compliance for solutions and designs, including SOX and IS security requirements.

Confidential

• Established 8-server middleware infrastructure across 4 UK data centers, 3-server test/development environment for middleware, development standards, processes and procedures, and 24x7 production support group. ICoE servers currently handled 746 integrations across 18 business units.
• Reduced support resources from 10 to 2 following establishment of a production support group and conversion of 24 applications to the new middleware platform increased software reuse, quality of software, and hardware reuse to achieve above mentioned results.
• Played key role in delivering code on time for Traffic Management Act project mandatory govt. deadline with a potential 1M per day penalty within 10 weeks, with National Grid signified as the only natural gas distribution company to achieve on-time deployment as well as winning an award for the achievement.

Confidential

Assistant Store Manager

• Laid off after 911. Co-managed retail location that grossed over 1 million in annual sales. Hired, managed, and motivated team members to meet/exceed goals. Delivered training for both new and existing employees. Challenged to engineer turnaround for under-performing store that resided near the bottom in sales for the company.
• Played a key role in bringing the store to a 2 sales ranking within the region, with key factors for turnaround including increasing staff motivation and fostering a culture of sharing among team members.
• Adjusted schedule to ensure alignment between store needs and employee strengths, leading to dramatic improvements in stock movement, product displays, and sales.

Confidential

Senior Java Developer

• Spearheaded development of a TIBCO/Rendezvous messaging center to integrate multiple legacy systems and create a new portfolio management system for Putnam Investments. Challenges included tight project timeline and extensive design/development work.
• Built 2 Java-based systems, one with classes understanding generic middleware requirements and the other with classes specific to implementing functions using TIBCO/Rendezvous. Allowed Java developers to integrate middleware processes quickly within code to meet tight timelines and maintain costs. Confidential Senior C Developer
• Developed software licensing enforcement system that supported Windows, DOS, and OS/2, with the system representing the most successful product of its kind.
• Created the 1 package on the market for license enforcement, generating significant revenues for the company as a result.