Summary of Qualifications

• I am a highly motivated and organized PRPC developer and lead with over 7+years IT experience. Have worked on several technologies like Java, XML, PL/SQL, Pega Rules Process Commander (PRPC).
• Good command on developing Business Process Management (BPM) and Business Rules Engine (BRE) applications using Pega Rules Process Commander.
• Very Proficient in Pega Implementation Cycle which includes PRPC tool installation, design, development, testing and implementation.
• Experience is wide area of domains like Banking, Insurance and Health care.
• Experience implementing Pega Guardrails using various versions of Pega PRPC.
• Experience in creating High level Class Structures and Rule sets in PRPC.
• Extensive experience in gathering, documenting, and analyzing business needs and requirements and worked on several Project methodologies like Six Sigma, Waterfall, RUP, Scrum and Agile.
• Extensively worked on CPM Framework.
• Experience in RDBMS technologies like Oracle, SQL, PL/SQL, MS-SQL.
• Used Connectors like SOAP, SQL, Java, and service like SOAP and File Listeners to integrate PRPC with external systems, TIBCO.
• Worked on developing user interface and screen layout using Harness, Sections, Jsp’s and HTML.
• I have exposure in defining Class Structures, Work type, Folder, Work object and also in designing PRPC flows (Rule-Obj-Flow), Assignments, utilities, Decision, Spin off, Split Join shapes.
• I have experience in designing Use-case diagrams, Sequence diagrams, Activity diagrams, Deployment diagrams and Component diagrams.
• Well Versed with Web Technologies like XHTML, XML, JavaScript, JSTL, XSLT.
• Hands on experience with J2EE Architecture, EJB, Web Services, JMS, SOAP, WSDL.
• Hands on experience using Project Management tools like Microsoft Project, Clarity.
• I have Extensive Experience is developing I also have the experience of telecommuting and working off site.
• I have the experience of working with team who are located across the Globe without any communication gaps.

Education and Certifications

• Confidential University,
• Bachelor in Computer Science
• Pega PRPC Certified Methodology Black Belt

Professional Skills

BPM Products: Pega Rules Process Commander V5.5, V5.4, V5.3, V5.1
PRPC Skill Set: File Listener, SOAP Services, MQ Listener, SQL and SOAP Connectors, Class Design, Security and Interface
Frameworks: Smart Dispute, Smart Investigate, Struts, spring
Methodologies: RUP, Waterfall, Six Sigma, CMM, SCRUM, Agile.
Bug Tracking / Version Control: Jira, Mercury, Tortoise SVN, Clear case, HP Quality Center.
Modeling: Rational Rose, MS Visio, Enterprise Architect.
Programming Languages: C, C++, C#, Core Java, J2EE,ASP.net, Web services.
Web Technologies: XHTML, XML, Java script, Ajax, J2EE, Adobe Flex, Microsoft Share Point
Databases: Oracle DB2, My SQL, SQL Server.
Web Servers: BEA Web Logic 8.x, IBM Web Sphere 6.x, Apache Tomcat, JBoss.
Other Tools / Technologies: Nexus, SharePoint, Discovery, Clarity, Adobe Photoshop, Live cycle designer ES, Selenium HQ, Load Runner, QTP, MS Office Suite, MS Project, Caliber RM.

Professional Experience

Confidential, Charlotte, NC May 2010 – Present
Lead Pega Developer
Employer: Paramount Software Solutions

Project Description: 
Designed and application which is used by the Bank to manage the disputes and fraud cases. The flow of this application includes all the adjustments, reversals, charge back. The sources for the Cardholder data are CAMS (Card Holder Management System) and for the transaction data, it is Payment Manager system.

Roles and Responsibilities:

• Worked with Business Partners, Business Analysts and the management team in analyzing and understanding the requirements.
• Involved in designing the Technical Design Documents for the Workflow development process and Technical specifications
• Develop new, and rewrite current, workflow configurations in order to maximize production and operating efficiency.
• Created high level Class Structure in PRPC.
• Created Activities for implementing core Business logic.
• Used Smart Dispute framework to reduce service costs and improve customer satisfaction.
• Used CPM to apply business rules from the service environment to streamline the information presented to the Customer service Professionals.
• Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for BPM specific workflows.
• Prepared Role Based Access group for the Pega Workflow team and provided security based roles and privileges at operator level.
• Creation of Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators.
• Developed SOAP Services to provide service to external systems.
• Implementation of Decision tables, Decision Maps and Declarative expressions, Constraints and Indexes.
• Creation of search reports using List view, Summary view rules of PRPC.
• Involved extensively on the migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from Pega systems.

Environment: Pega Rules Process Commander 5.5, HTML, SOAP, XML, Web Sphere Application Server 6.0, J2EE, CSS, Java Script, TOAD, XML Spy, Quality Center, Share Point, Discovery, Nexus, MS Project, MS Visio.

Confidential, DC April 2009 – May 2010 
Pega Developer
Employer: Paramount Software Solutions

Description: Provided Implementation services to USGBC and successfully delivered the e-commerce solution. The Solution developed provides online Account information of customers from all the parts in the World. The functionality includes Payments of Bills, Account summary, Transaction History, Enrollment information.

Roles and Responsibilities:

• Working with the Business users, Business Leads, and Business Analysts to define business requirements for designing, testing, and building Pegasystems solutions to meet those requirements.
• Involved in development of Technical Requirements to provide end state requirements for line of business and development team.
• Creation of HTML rules, Properties (Data types), Embedded Pages and Correspondences.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Created rules based on circumstance.
• Developed and designed class structure, workflows as well as integration between systems for smooth and optimized operation of systems.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Developed and tested solutions based on the design requirements.
• Understanding various components of the system configuration and applying knowledge to conversion issues.
• Installed and configured PEGA including prhelp, prdbutil, prsysmgmt, prpc_j2ee ear and war files.
• Developed artifacts and workflows while following company standards and guidelines.

Environment: PRPC 5.4, BEA Web Logic 9.x, J2EE, Smart Dispute, Rational Rose, Oracle DB2, MS Visio, MS Project, SOAP, HP Quality Center, Jira.

Confidential, NY Jan 2008- April 2009 
Pega Developer
Employer: Paramount Software Solutions

Description: Designed an application using Health Care framework with PRPC system to provide the Business with a solution that combines the Member Processes and Claims systems in Health Care services. This application is developed using Pega CPM framework and this solution will provide a single enterprise web application used by Customer Service professionals.

Roles and Responsibilities:

• Worked with the line of business to evolve existing production process to comply with new government and corporate regulations.
• Worked in the Design and Development of Data Model, Process Flow, Activities, and UI Properties.
• Wrote SLAs and Activities to show the assignment on the exception case to resolve the case.
• Involved in Bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.
• Implementation of Decision tables, Decision Maps and Declarative Expressions.
• Developed the Session Bean, home and remote Interface for implementing the session facade design pattern.
• Involved in Change Management aspects including defining and implementing procedures / technologies to deal with change in Business Environment.
• Extensively used PRPC-PAL tool for performance testing.
• Developed SOAP service to provide service to external systems.

Environment: PRPC 5.3, Java, JSP, Struts, Springs, Web Sphere 6.0, Oracle 10g, SharePoint, Sections and Harness, Smart Investigate, SOAP, WSDL.

Confidential, NY Feb 2007- Dec 2007
J2EE Developer
Employer: Paramount Software Solutions

Responsibilities:

• Prepared System Requirement, developed test scenarios and implemented test plan. Providing key input in working with users in defining project and system requirements.
• Conducted the analysis of complex business problems and processes to translate Business Requirements into Functional specifications and system use cases.
• Worked with different IT groups reviewing design documents and project tracking spreadsheets, preparing issues tracking documentation during User Acceptance Testing.
• Leveraged JDBC interface for database connectivity.
• Used Session Beans for business logic and Entity Beans for database persistence.
• Leveraged EJB’s in web application.
• Actively involved in deployment JMS( Message Driven Beans) using EJB
• Deployed J2EE components (EJB, Servlets) in Web Logic Application server
• Evaluated and implemented new initiatives on process improvement and technology initiatives.
• Managed changes to baseline requirements through effective application of change control processes and tools.
• Collaborated with development architect and the business to develop both high-level and detailed application architecture to meet the business needs.

Confidential, VA March 2006- Jan 2007
Java /J2EE Developer
Employer: Paramount Software Solutions

Responsibilities:

• Extensively developed EJB’s for implementing the business logics.
• Implemented JMS technology for asynchronously sending and receiving the messages.
• Created frameworks using design patterns that includes Data Transfer Object (DTO), Data Access Object (DAO), singleton classes, business delegates, and service locator.
• Developed classes for handling the client requests using Servlets, Flash Remoting Servlets and helper bean classes.
• Developed several Stored Procedures for implementing business logics for submitting the bids, paginating the licenses, verifying the submit bids.
• Worked extensively in all parts of the project for performance tuning, code cleanup, automated builds, version Manager Control.
• Developed prototypes for hibernate for object/relational persistence and query service.
• Successfully developed and deployed the module in clustered environment for Web sphere Application Server.

Confidential, PA Jan 2005- March 2006
J2EE Developer
Employer: Paramount Software Solutions

Responsibilities:

• Class Design & Development for MVC (Model-View-Controller) Architecture and Design Patterns.
• Required a solid understanding of distributed, multi-tiered environments and Java RMI, XML, XSLT, XSL and Postgres were among the technologies used to provide a robust, fault tolerant, scalable, cross-platform, enterprise-level Java application. Problem-solving skills and team player abilities essential.
• Required knowledge of human factors and best GUI design principles coupled with business analysis skills to create attractive, intuitive, and user friendly screens.
• Developed Servlets, XML and Java classes in Jbuilder using Borland Application Server.
• Developed JSP using Struts Libraries, Tiles and Java Scripts.
• Used Quartz and Translet libraries to schedule jobs and JProbe for profiler and memory leak debugs.
• Developed Test classes using JUnit framework to test unit applications.

Confidential, Aug 2003- Jan 2005
Web Applications Developer

Responsibilities:

• Worked on business functions design & developing the application framework.
• Developed of various Java Bean components for implementing business logics.
• Developed the application using J2EE technologies.
• Involved in connecting database with Servlets and JDBC.
• Worked with HTML and JavaScript for front-end development.
• Used JavaScript for client side validations.
• Involved database design and responsible for creating and modifying Database objects.
• Developed SP, Functions, SQL statements for performing all transactions in Oracle Database.
• Responsible for Production Support (Includes Bug fixing, Content Changes).