Career Objective

To obtain a challenging position in Network Administration and Engineering and have the opportunity to work with professional and enthusiastic individuals who strive for excellence. Growing within a reputable organization that embraces and welcomes creativity is highly desirable.

Primary Skills

• Cisco Routing and Switching CCNA certified, Unix, Mac OS, MS-DOS, Windows 95, 98, 2000, NT, XP, Vista, Windows 7, CompTia A and Network Cabling Systems and Standards TE/AMP certified.
• Advertising and Marketing expert with over a decade as a successful Customer Relationship Manager CRM creating marketing solutions across various advertising mediums including but not limited to print, television, web and mobile.
• Technical Skills Software: Cisco IOS, MS Office Suite, LibreOffice, SalesForce, CRM software
• Remote Tools: TeamViewer and Windows Remote Desktop Connection
• Forensic Tools: Autopsy, FTK, EnCase, Wireshark, X-Ways
• Firewalls: COMODO, Zone Alarm, E-Trust
• Anti-virus: Avast , Avira, AVG, Norton's, BitDefender, McAfee's AV, Spybot
• Anti-Spyware: Spy Sweeper, Malwarebytes, Spyware Doctor, Super Anti-Spyware, Ad-Aware, Internet Washer
• Utilities: Advanced System Optimizer, System Mechanic, Norton Utilities, Partition Magic, PerfectDisk, Diskeeper
• Back-Up Software: Acronis True Image, Genie Backup Manager, Norton Ghost, Operating Systems: Cisco IOS, Linux Distro Ubuntu, Mint, Debian etc , Mac OS, MS-DOS, Windows 95, 98, 2000, NT, XP, Vista, Windows 7 Hardware: Switches, Routers, Installation of Hard Drives, Optical Drives, RAM, Network Interface Cards, Modems, Printers, Monitors, External Hard Drives, Power Supplies Programming: HTML, CSS, Website Design

Experience:

Confidential

Confidential is a boutique, client-focused, IT solutions company which customizes each solution to meet present client needs with consideration given to future growth. Our customized solutions reduce expenses while increasing efficiency and place our clients in a rich environment ripe for expansion. Expertise are as follows:

• Network consultation and set-up
• Network design/redesign
• Network security
• Network troubleshooting and testing

Confidential

• Teach Information Technology courses i.e. CompTia A , Windows Server 2008, Network , Security
• Systematize, prepares and on a regular basis revises and upgrades all course materials.
• Show fluency in written and oral communications
• Conduct assessments and testing of students for grading purposes
• Realizes all the duties and maintains all standards in agreement with the policies, procedures and core values
• Uses appropriate technological options for online technologies and course-related software, including websites, e-mail, and online discussions for preparing the course and making it accessible to students

Confidential

General

• Network design and testing for vulnerabilities. Network security and load balancing using Cisco LMS
• Continued network support hardware/software upgrades
• Transport, installation and responsible disposal of equipment and information
• Network cabling and connector terminations for fiber cables copper wiring

Confidential

• Consulted and designed network to maximize bandwidth distribution, balance load and strengthen security
• Installed software directly connected to business needs business supports PC and MAC devices
• PC updated for enhanced video and music conversion and production
• Installed new network cabling to compliment network stability and durability
• Web design, photo capture and logo design
• Continued network support

Confidential

• Consulted and designed home office.
• Redesigned network to include more bandwidth and heightened security.
• Installed software, PC and related devices modems, routers, printer, tab etc.
• Designed and updated business card and logo
• Continued network support

Confidential

• Consulted and redesigned website
• Captured essential video, edited and delivered to owner
• Optimized business profile to garner large online presence via SEO and SEM

Confidential

• Observe, report and troubleshoot concerns or issues clients may encounter
• Develop and execute customer satisfaction strategies
• Supervision of assistants and volunteers
• Meet with fellow managers to delegate responsibility and brainstorm

Confidential

• Develop and execute customer acquisition strategy
• Observe, report and troubleshoot concerns or issues clients may encounter

Confidential

Achievements:

• Coordinated multiple lead generation campaigns response mailers, design software and implementation, basic and client web clients and servers, etc.
• Coordinated direct mail process with agencies/vendors using Claritas and Prism system
• Interfaced with outside database vendors to build enhanced data tracking in CRM system
• Prepared market analysis of trends and new technology to determine next steps, scaling and upgrading
• Observe, report and troubleshoot concerns or issues clients may encounter

Confidential

• Regulated the radio station's promotions department
• Networked with the radio station's programming and sales departments to create, organize and implement events
• Promoted the image of the station and advertisers though creative and exclusive events, broadcasts and partnerships with various businesses and community organizations
• Managed all broadcast equipment including studio boards, remote broadcast technology and sound sytem and mobile equipment
• Supervised interns and volunteers

Confidential

• Regulated the station's promotions department
• Managed all broadcast equipment including studio boards, remote broadcast technology and sound sytem and mobile equipment
• Promoted the image of the station and advertisers though creative and exclusive events, broadcasts and partnerships with various businesses and community organizations