Summary

Leader with demonstrated success managing global, multi-functional teams. Business results oriented and motivated about information resources - their integration, security, analytics and governance.

• Change agent in all environments: growth, consolidation, and restructuring
• Thought leader recognized in publications, multiple certifications and public speaking
• Strategic partner with internal and external value chains

Initiated organization to address data architecture, control and delivery for this 30B hospitality brand. Taken private in 2006, current efforts driven by plans to return public with offering in 2012.

Accomplishments

• Framework, Maturity Model, Strategy and roadmap planned for multi-year objectives
• Governance organized with Common Business Language to integrate data resources
• Revenue and Occupancy analysis identified opportunities on 200M monthly

Formed a consultancy providing services to address data governance including privacy, security, marketing, technology and regulatory compliance across industries and international scope.

Engagements

• Business plan for Health Information Technology venture
• Microsoft to author Data Architecture publication for MS Consulting Services
• Amtrak on Customer Relationship Management and internet integration
• Online legal services provider for web development and automation

Responsible for technology product development and operations. Chief Information Officer for Claritas business units within this 5B global information company. Addressed marketing analytics with demographics, cartographics, segmentation, behaviors and statistical modeling capabilities.

Accomplishments

• In profit centers, increased service revenue by 39 in 2 years with existing staff
• Accelerated platform release cycles from 15 months to 6 months with standards and automation
• Integrated four companies, consolidating products, sharing best practices and staff realignment
• Developed customer driven product valuation and development method
• Recognized by Nielsen for Global Best Practices in Data Management
• Redesigned organization to leverage offshore cost advantage while retaining talent
• Designated to corporate initiatives on behavioral targeting and internet advertising

• Progressive advancement from Director, Data Warehousing with 40 staff and 15M budget in 1998 to a role leading 130 staff and 27M budget. Responsible for IT control functions including:
• Enterprise Architecture Security Privacy Compliance Audit
• Data Management Identity Management Process Improvement

Accomplishments

• Managed compliance programs including:
• FTC Do Not Call EU Directives Gramm-Leach-Bliley Act GLBA
• FCC's CPNI HHS' HIPAA FTC's FCRA Sarbanes-Oxley
• Awarded for leadership in 2002 through staff driven selection program
• Defined Nextel's enterprise architecture framework selected implemented EA tools
• Expanded data management role in enterprise ERP initiatives, replacing billing and financials

Managed two departments responsible for development, operations and support of large decision support databases applied to direct marketing, credit policy and financial analysis.

Accomplishments

• Tripled user base and increased services to include analytical modeling and ad hoc programming
• Managed major corporate effort to re-price 7 million credit card accounts

Responsible for all aspects of managing 22 staff and additional contractors who develop and support MIS applications for the MAC ATM Network and related payment processing businesses.

Accomplishments

• Designed, justified and implemented program to migrate mainframe systems to Unix
• Replaced Financial HR systems in the first year Customer Services systems in the second

Business development, project execution, analytic and management consultation for major clients:

• Telecommunications Developed a product costing system
• Financial Services IT strategic plan to address M A challenges with emerging technologies
• Insurance Performance metrics in life, health, automotive, property/casualty, and reinsurance
• Consumer Products Development, succession and assignment of global executives
• Retail Technical lead for a performance measurement system for buyers and store operations

Consulted and supported field sales for a software company that innovated Executive Information Systems EIS and Decision Support Systems DSS .

• Established Federal business unit and opened a new field office in Washington, DC.
• Named Consultant of the Year in 1989.

• Leading economic forecasting firm, merged with Wharton Economics Forecasting WEFA in 1987.
• Developed software for Chase's economic modeling and forecasting system.
• Renovated the U.S. Macroeconomic Model and its databases for new understanding of wage-price and globalization impacts.

• Project James Martin's Rapid Application Development RAD
• Dupont/IEA's Rapid Iterative Prototyping Process
• Price Waterhouse's Systems Management Methodology
• SEI's CMM, CMMI SW-CMM
• PMI's PMBOK OPM3 on Project, Program Portfolio Management
• Agile Alliance's Pragmatic, Scrum and Extreme Programming
• Process Data Six Sigma DMAIC Method
• James Martin's Information Engineering
• OMG's Business Process Modeling Notation BPMN
• Oracle Database Administration, Data Design and Data Modeling
• Rational's Unified Modeling Language UML
• Architecture The Open Group's Architectural Framework TOGAF
• Open Systems Foundation's Distributed Computing Environment DCE
• ISO Reference Model for Open Distributed Processing RM-ODP
• Zachman's Information Architecture, Spewak, and others
• UK Office of Government Commerce ITIL v2 v3