OBJECTIVE: As an experienced Information Technology Professional IT , I am looking for a Mid-level or Senior Level IT position that would enable me to make direct contributions to the broader role of IT in improving organizational processes as well as the more specific roles of increasing the organization's return on investment on IT.

SKILLS:

Software:

• MS Windows 7, Vista, Windows Server 2003 2008, Windows XP, Win 2000, NT 4.0, MS Office, MS Exchange, MS Outlook, Outlook Express, Lotus Notes, Novell 6.0.
• Power Builder, ColdFusion, Visual Basic 6.0, Visual Basic.NET, COM, IIS 4.0, MTS, COBOL, JCL, MS SQL Server, Sybase SQL Server, SQL, etc.
• TCP/IP, Internet Explorer, HTML, MS Mail, MS Front Page, etc.
• C/C , UNIX, Linux, Mac OS, DOS 6.0, Director 6.0, Visual Basic 5.0, Visual Basic. Net, Java, ASP, JavaScript

Hardware:

• IBM PC, Intel Pentium I, II, III, Apple, Routers Bay Networks , Ethernet Stackable Hubs Type 8221, Unisys, Hewlett Packard LaserJet Printers, IBM Network printers, UTP Cat 5 Ethernet Cable etc, Routers, Switches, etc.

Other skills:

• Finance and Banking, Budgeting , Accounting and Financial Reporting, Project Management, Systems Analysis Design, Database Development, Data Warehousing, Report Writing, Training, Project Management, Web Development, Advertising and Multimedia Techniques, Customer Services and Retail Management, Networking and LAN Administration, IT Services Management, ITIL, Professional Group Presentations, Research Methods, Statistical Modeling, Quantitative Analysis etc.

WORK EXPERIENCE:

Confidential

Information Technology Specialist 3

As a key member of the Information Systems Office, responsibilities include the general administration of the LAN in the Confidential Office of the AIDS Institute. Specific responsibilities include:

• Actively ensured the security and integrity of the AIDS Institute data systems and data and made significant improvements to the security protocols
• Ensures adherence to approved State and AIDS Institute data protection and technology standards and policies
• Provide daily LAN Administration functions with due diligence such as adding new users, assigning user rights and privileges to AIDS Institute information and data resources
• Responds to help desk calls and help users identify information resources and applications for their various units
• Effectively provides support for Workgroups in setting up, troubleshooting and maintaining the Video Conferencing equipment
• Provides ongoing hands on training to users on the use of new and existing computer application systems
• Performs backup of the entire AIDS Institute data systems
• Setup video conference equipment for multipoint and point-to-point meetings
• Documents all trouble tickets, issues and resolutions
• Conducts weekly tape back up of all AIDS Institutes critical data systems and servers
• Works with Colleagues and Supervisors to refine existing standards, plan and develop new information and data standards
• Installs and administers a Storage Area Network SAN infrastructure with fiber channels attached to file servers
• Manage MS SQL Server databases using MS SQL Server Enterprise Manager
• Performs tape backups using a Dell PVT Tape Library
• Performs file and data and database backup and restore operations
• Provides input to the disaster recovery and business continuity plans

Confidential

Information Technology Specialist 2 Programming

• Participated in developing and documenting cleansing procedures of EMEDNY data warehouse data feeds.
• Communicated with end users to determine requirements for new data mart systems.
• Designed data bases with ERD's using Microsoft Visio
• Developed and maintained computer systems for approved cleansing procedures of EMEDNY data feeds.
• Wrote stored procedures for automated or scheduled updates to the MEDS data mart.
• Developed and maintained a computer application that automatically updates the Professional Licensure database.
• Wrote scripts and SQL to manipulate the databases Create Tables, Drop Tables, Create Views, etc.
• Conducted extensive database performance and optimization analysis using T-SQL
• Wrote the Data Dictionary for the MEDS data mart.
• Wrote scripts to monitor the performance of SQL queries run against a database and provides documentation.
• Developed program flowcharts for new and existing computer programs.
• Developed test plans and test scripts for application programs, and wrote instructions for running well tested approved and programs.
• Developed technical documentation for programs and wrote monthly status reports.

Confidential

Senior Computer Programmer Analyst

As part of a team of Application Developers and Database Administrators in the Office of Information Technology IT my duties included developing and writing programs for use internally by the Department of Motor Vehicles and developing programs to make Department services available to the public through use of the Internet. This includes the following duties in order of importance :

• Wrote computer programs based upon previously developed and approved program specifications.
• Developed a Financial and an Escrow payment system for Department of Motor Vehicles customers including Banks and financial institutions
• Participated in the development of detailed designs for information systems including developing functional specifications that define the manual and machine procedures and the input, processing, and output details pertinent to the system's operations and report programs.
• Conducted and participated in feasibility studies meeting with agency users, vendors and IT staff to determine the purpose and scope of proposed systems.
• Analyzed users' objectives including functional needs, business rules and security requirements, and then selected the most appropriate technologies for use in the project to develop the required programs.
• Collaborated with DBAs to modify existing, or design new, databases to meet data management requirements.
• Designed and demonstrated application prototypes to intended customers/users to obtain their feedback and any specification changes modifies prototype designs to ensure full compliance with customer/user requirements.
• In the case of replacement systems rather than new automation , developed programs to extract, convert and load data from the legacy system to the new system.
• Verified that all levels of testing e.g., unit, systems, user, and operation have been performed and results are satisfactory.
• Monitored initial production runs and communicates with other IT staff to support resolution of any malfunctions.
• Created installation programs, consulting with IT staff to determine the most technically efficient approach to file design, on-line processing, data base structure, and data communication.
• Documented the current systems or processes by describing all relevant factors including work flow processes, data input and output activities, descriptions of data elements, and overall program goals, objectives and external considerations.
• Provided program technical support to users and participates in post implementation review of projects for effectiveness and accomplishments of stated goals.

Confidential

Technical Support Liaison

• Trouble shoot on the phone and hands-on, both software and hardware issues such as MS Office, MS Exchange, MS Outlook, Windows 3.51, 3.11, 4.0.
• about 500 users
• Worked with LAN Administrators and Team Leaders to provide technical support to
• Troubleshoot Windows NT Server 4.0 monitor and maintain system uptime, reading event logs, running performance monitors, and restart services or reboot systems when necessary. Set up user ID's within system.
• Install software such as printer or software drivers.
• Administer entire network on a 24x7 on-call beeper basis.
• Created user accounts, setup permissions and rights, provided backups and file recoveries, conducted training programs for user groups.

Confidential

Technical Monitoring Specialist

• Successfully Evaluated impact of technology on project beneficiaries.
• Effectively provided leadership for the design and implementation of the research.
• Worked with International Project Consultants to evaluate their workflow process.
• Conducted training programs for students.

Confidential

Research Assistant

• Worked with Target Area Development managers to monitor the impact of their work in 73 villages.
• Wrote Quarterly Progress and Variance reports
• Participated in developing and maintaining a community profile database

Confidential

Field Assistant

• Collected identifying information on immunization of infants in clinics throughout the Gambia
• Provided regular home visits
• Provided immunization to infants at the clinics