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Information Technology Director Resume Profile

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Luling, LA

Summary:

Over 30 years of comprehensive information technology experience, including 12 years IT department Director, 14 years supporting Siemens MS4 applications, and 14 months supporting Siemens Soarian Patient Access and Revenue Management applications.

Key Achievements

  • Successfully served as Project Manager for implementation of a full hospital information system, including financial, ancillary and clinical applications.
  • Managed all aspects of IT departments in hospitals, including application support, help desk, operating system administration, network administration and security.
  • Presided over hospital IT Steering Committee: acted as IT liaison for the Capital Budget
  • Facilitated setup of 837 and 835 file structure for electronic billing.
  • Worked with the self-pay billing group to produce self-pay bills to be processed through HDX.
  • Worked with new Patient Financial Services PFS Manager on the training of the processing of MS4 applications.

Professional Experience

Consultant

Confidential

  • Business Process Analyst for a Team of 3 to implement Soarian in physician offices.
  • Meet with physician office managers to analyze current work flow in order to put a Soarian work flow in place.
  • Develop a Soarian Business Process for physician practices.

Confidential

  • Provided education to financial group on reporting structures for MS4 and the reports that are generated at day end.
  • Worked with Controller to provide a solution for identifying bank deposits from Payers to cross to MS4.
  • Provided a set of solutions to track payer billing monthly.

Confidential

  • Provided MS4 solutions to the financial department after implementation of the product.
  • Worked on interfacing inventory relief information from Soarian to MS4 via an HL7 interface. .
  • Provided documentation for IT on keeping MS4 backup tapes current.
  • Provided documentation to Materials Management new director on running reports on his department.

Confidential

Information Technology Director

  • Provided support for all computer users and physicians within the MRMC network
  • Maintained staff to support all computers, networks, phone systems, intranet connectivity
  • Provide leadership and mentoring for a staff of nine
  • Provide strategic planning document for the IT roll of the hospital
  • Chairperson of the Information Technology Steering Committee
  • HIPAA security administrator for electronic data in the hospital
  • Instrumental in evaluation a new 3rd party billing company saving the hospital in excess of 600K annually
  • Revised our existing billing statements being produced by a 3rd party company to provide patients with a more readable document

Confidential

Application Delivery Group System Consultant

  • Design and implement several query operations for client in a production environment.
  • Troubleshoot problems with reimbursement process and provided client with a viable solution for processing BC/BS reimbursements.
  • Provide program troubleshooting expertise for an annual program and supplied programming staff with suggestions for correcting current program.
  • Troubleshoot communications problems with billing system and provided solutions.

Confidential

Outsource Division Application Support Manager

  • Provided management support for the Outsourced application area for Scott White Hospital.
  • Provided management of 17 direct reports of programmers/analyst, application analyst and database analyst.
  • Management of problem/request for service tickets Help Desk for the Applications/Programming.
  • Provide weekly updates to Site Executive on projects/issues and customer problems.

Confidential

Information Technology Director

  • Set annual operational/capital budgets
  • Provided an ongoing three year plan for the IT department
  • Introduced Optical Storage, saving over 25K in microfilming and paper cost annually
  • Chairperson of the Hospital Information Steering Committee
  • Designed and implemented the IS Quality Improvement Plan
  • Project manager for the Hospital Information System Siemens, MS4 both Clinical and Financial
  • Project manager for the implementation of OpenLink HL7 interface engine
  • Project manager for the Hospital Information System SMS, MS4 Y2K conversion completed 6/6/1999

Siemens

MedSeries4 MS4

  • Billing Editor UB92 HCFA
  • 837 and 835 file processing and management
  • MS4 HL7
  • AR/ADT
  • Reimbursement Management / MIRA Medical Records
  • Advanced Integrated Lab Solution Auto Faxing
  • General Financials AP, GL, Budget, Fixed Assets
  • Day-end processing and procedures
  • OpenLink
  • Soarian Financial Phase II Boot Camp

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