SUMMARY:

• Has 7 years of experience in Application Software Designing, Development, Testing and Implementation. This involved hands - on design and development using Force.com Platform, Database Management Systems and J2EE technologies.
• 3 Years of experience with SalesForce Customization, Security Access, creating profiles, roles, users, page layouts, email services.
• Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and Force.com Sites.
• Experience in development, administration, configuration, Implementation, and Support of sales force CRM, and SalesForce applications based on Apex Language and leveraging Force.com Platform -- world’s first commercial Software as a Service (SAAS) application running in Cloud Computing Environment.
• Extensive experience using Sales force Administration (SFA), Profiles, Creating Roles, Page Layouts, Org-Wide default, Sharing rules, Work Flows, ApprovalWorkflow, Reports/Graphs and Dashboards.

WORK EXPERIENCE:

Senior Salesforce Developer

Confidential, Raleigh, North Carolina

Responsibilities:

• Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API, and Web Services.
• Defined Lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created Page layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Worked on Validation Rules, Workflows and Approval Processes.
• Designed Custom Objects and developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed a customer feedback and satisfaction process
• Participated in the bug review meetings, updated requirements document as per business user feedback and change in functionality of the application
• Integrated the Web Services for extracting the data from external systems, and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
• Integration using Web Sphere Cast Iron and Informatica cloud for data migration into the cloud.

Senior Salesforce Developer

Confidential, Raleigh, North Carolina

Responsibilities:

• Involved in group for requirement gathering throughout the planning and implementation.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Cases, Solutions, Forecasts, Reports, and Dashboards.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Designed and developed VisualForce pages based on the business requirements
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

JavaSalesforce Developer

Confidential, Charlotte, North Carolina

Responsibilities:

• Worked with the user group for requirement gathering throughout the planning and implementation.
• Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.
• Created new User Accounts andassigned Profiles as per their role in role hierarchy.
• Defined Org wide default to restrict accessfrom users.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Created Data Validation rules and Formulas as per business requirement.
• Worked with various salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates,time-dependent actions and Outbound API Messages.
• Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
• Designed, and developed ApexClasses,ControllerClasses,extensions and ApexTriggersfor various functional needs in the application.
• Designed various WebPages in VisualForce for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Created and used Email templates in HTML and VisualForce.
• Integrated the Web Services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.

Salesforce Developer/Administrator

Confidential

Responsibilities:

• Ivolved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization in enterprise edition.
• Interacted with various business team members to gather and document the requirements.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on variousstandard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
• Implemented Web-to-lead to track and solve leads from the website.
• Created different workflow rules and Approvals for various campaign processes.
• Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, components, VisualForce Pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
• Integrated with PeopleSoft FT at the back end with Salesforce as User Interface and it is a bi-directional integration using Informatica on demand.
• Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce, Force.com IDE.
• Developed and configured various Reports for different user profiles based on the need in the organization.