Salesforce Developer Resume

TECHNICAL SKILLS:

Programming Languages: - Apex, Jscript, HTML

Technology: - Salesforce.com, Servicemax

Salesforce Tools: - Dataloader, Eclipse

PROFESSIONAL EXPERIENCE:

Salesforce Developer

Confidential

Responsibilities:

Building a Salesforce application which works with Servicemax to assist the employees of a major healthcare provider to give enhanced service to their Confidential ts following Agile practices.
Creating and modifying SFM transactions and SFM Wizards based on the user story.
Configuring Dispatch Console.
Setting up Mobile configuration and permissions for Servicemax profiles.
Creating views for records and setting download criteria for mobile devices.
Salesforce configuration and customization.
Writing Functional Requirement Specifications, Design Speicifcations, Build Specs.
Providing the team with necessary clarifications on the user stories after discussing with the client.
Coordinating user story refinement sessions.
Providing the Acceptance Demo of the user stories.
Worked with a leading industrial manufacturer in order to develop the salesforce application used for managing their sales process. The enhancement was aimed at storing and maintaining opportunities of one of the sales divisions not using Salesforce for doing so initially.
Developing the data model.
Creation of fields, record types and designing the page layouts for objects.
Managing the security model and adjusting the role hierarchy as per the needs of the client.
Creation of validation rules, workflows and email alerts, process builders.
Creation of reports and dashboards.
Production deployment.

Salesforce Developer

Confidential

Responsibilities:

Worked with a major player in the healthcare sector to help manage their salesforce application. The various business units of this client had different custom applications on force.com platform to track their sales and performance.
Communicated with the business users and provided them with resolution on various issues.
Provided customers with a feasible and effective solution either by Salesforce/Servicemax configuration or customization.
Created new user accounts and configured the same to fit security needs at the user and organization levels.
Developed complex workflows and defined related tasks, time triggered tasks, email alerts, field updates for automating business logic.
Created various user profiles, sharing settings and configured the permissions based on the organizational hierarchy security and sharing rules at object, field, and record level for different users.
Effectively communicated the current status on the open topics through weekly meetings with business to ensure smooth and successful support to the client.