Business Analyst Resume
Appleton, WI
Highlights
- 13+ Years Experience as a Business/Systems Analyst or Project Manager within Information Technology
- 5 years as a Business/Systems Analyst & Project Manager Implementing a $30 million Oracle ERP system
- Project Management Professional (PMP) certified
- MBA - University of Missouri Kansas City
- BS - US Military Academy at West Point
- Active IT College Instructor
- Director, Northeast WI Chapter of the Project Management Institute (PMI) & Member of the International Institute of Business Analysis (IIBA)
- Multiple Technical Certifications - Microsoft MCSE & MCDBA and CompTIA A+
Specialized Training
- Oracle E-Business Suite 11.5.10 Multiple modules including Order Management, Financials, Supply Chain
- Formal BA Training Requirements gathering, use cases, process modeling, testing
Professional Experience
Confidential,Appleton WI 2/2005 to 10/2009
Business AnalystFinance and Supply Chain BA during 4 year, $30 million Oracle E-Business Suite ERP implementation. Gathered requirements to convert data from corporate legacy system. Documented complex business processes using flow diagrams. Authored several documents providing technical specifications for developers to customize Oracle to meet business needs. Cross-functional integration testing.
- Researched, tested, and evaluated new Oracle modules (iSupplier, Portal) for suitability in meeting business needs. Developed portal prototype used as basis of new corporate Intranet
- Chosen as leader of the Business Analyst group. Tasked to develop better internal processes & communication to work more effectively with each other and business contacts. Special recognition by CIO for significant improvements and cost savings in reducing IT resource needs
- Solely responsible for introducing and deploying automated testing software to the corporation. Wrote RFP, evaluated vendors, contracted consulting services, developed test plans, and evaluated results
- Designed & deployed the corporate software change management process & SDLC. Provided training and developed documentation for implementation across entire IT department
- Authored multiple Oracle AIM documents BR100 configuration, BR010 business requirements document, MD050 design specifications, TE040 test scenarios. Developed and deployed templates for the entire team to use.
Confidential,Appleton WI 2/2003 to 2/2005
Business Analyst/Application Support ManagerBusiness and technical manager for the company’s AS/400 ERP system comprised of order entry, purchasing, accounting, EDI, inventory, and warehouse management. Responsible for planning software upgrades, user modification requests, reporting, documenting process changes, and troubleshooting system problems. Subject matter expert in Microsoft Office, SQL Server, Access.
- Tested and implemented ERP functionality to better support a purchasing & freight process. Organized, converted, and formatted raw data into thousands of database records for upload to the database
- Designed complex data warehouse queries. Wrote SQL and .asp code to provide business intelligence reporting capabilities available through the company’s Intranet. Real-time reports allowed senior level executives to make critical business decisions quickly
- Integrated raw data from a 3rd party with the corporate ERP system. Provided reports used as the basis for making decisions related to significant warehouse & freight carrier cost savings
Confidential,Kansas City MO2/2002 to 1/2003
Director of ITSupervised a team of up to 5 personnel responsible for all aspects of technical support and application development for a healthcare consulting company. Responsible for $300,000 capital budget.
- Developed a new Visual Basic accounting application, and migrated existing company financial data off a VAX system to two SQL Server databases. In a matter of only 5 months the application integrated with Great Plains eEnterprise and Project Accounting over the Corporate WAN
- Designed a new data center and planned the physical move of the entire company to a new office headquarters. Technology cutover completed in one day without any customer disruption
Confidential,8/1999 to 2/2002
Application Development/Project ManagerLed a cross-functional team in developing large-scale, complex SQL Server database applications critical to the Project Management Office. Duties included working closely with other departments to gather requirements, understand the business process, design, prioritize work, develop, test, and implement. Managed up to 4 full-time consultants and a $370,000 budget during development of a web-enabled application serving over 300+ regular users from multiple departments.
- $500,000 systems exceeded operational availability requirements and surpassed original business goals, in addition to meeting tight schedule demands
- Data provided by the project reporting system was essential for business presidents to make multi-million dollar project investment decisions
Confidential,Kansas City MO 8/1996 to 8/1999
Financial AnalystResponsible for analysis of complex government telecommunication sales opportunities. Quickly defined requirements, manipulated detailed spreadsheets and models, and effectively presented financial approvals to managers & sales teams by evaluating special pricing rules to each case.
- Responsible for developing all pricing models and analyses with contracts valued up to $40 million
Confidential, United States & Overseas 5/1990 to 8/1996
Army OfficerResponsible for the training, professional development, safety, and welfare of up to 80 soldiers and ensuring readiness of $100 million PATRIOT missile unit.
- Led soldiers through stressful deployments, training, and combat situations in Saudi Arabia
Education:MBA
Certifications
- Project Management Professional (PMP) - 2005
- Microsoft Certified Database Administrator (MCDBA) - 2002
- Microsoft Certified Systems Engineer (MCSE) - 2001
- Microsoft Certified Professional (MCP) - 2000
- CompTIA Certified Hardware Technician (A+) - 1999
- Faculty, University of Phoenix - IT, Finance, Strategic Mgmt, (Graduate & Undergraduate)
- Director of Certification/Surveys - Project Management Institute Northeast WI Chapter
- Member, Northeast WI PC User’s Group