Professional Summary:

• Over 7 years of Industry experience as a Business Analyst with solid understanding of Business Requirements Gathering, Data warehousing, Data Modelling, Translating Requirements into Specifications, Application Design.
• Working expertise in Software Development Life cycle (SDLC), Software Development Methodologies including Rational Unified Process (RUP), Waterfall, and Agile.
• Actively used Joint Application Development (JAD) and Rapid Application Development (RAD) sessions with Business users, SME’s and Stake holders alike in gathering requirements and analyzing them to identify the real business need and facilitating the development of a customized solution which delivers maximum cost and usability benefit to the client and company.
• Extensive knowledge and working experience in converting business requirements into UML diagrams using Rational Rose and MS Visio and also managing and tracking those requirements.
• Experience in process modeling using Use Cases, Sequence Diagrams, Collaboration diagrams, Activity Diagrams, Class Diagrams.
• Extensive experience in producing documents like Business Requirements Documents (BRD), Functional Requirement Specifications (FRS), Software Requirement Specifications (SRS), Creating Request for Proposals (RFP), creating Requirements Traceability Matrix (RTM).
• Experience in developing and imparting pre and post implementation training, conducting GAP Analysis, User Acceptance Testing (UAT), SWOT Analysis and ROI analysis.
• Driven by creative ideas and backed by strong Analytical and methodical problem solving skills, identifying causes, corrective actions and providing innovative solutions, building strategic partnerships with senior business leaders and getting commitments to actions from individuals at all levels.
• Experience in creating Key performance indicators (KPI), Enterprise Risk Management, Risk Mitigation and Business Continuity Planning (BCP).
• Extensive experience in Investment Banking, Retail/Commercial Banking, Financial Services, Portfolio Management, and Cash Management.
• Defined Test Scripts, created Test cases, analyzed defects, by interacting with QA /developer teams in fixing errors and writing simple SQL queries.
• Extensive experience on Excel, Word, PowerPoint, MS Project, MS Visio, Rational Suite and SQL.
• Extensive experience in Developing and building WebParts using SharePoint object model and SharePoint Designer 2007.
• Highly motivated self-starter with excellent communication, presentation and interpersonal skills, can perform well both independently and with a team, always willing to work in challenging and cross-platform environments.

Education Qualifications:
Bachelor of Science

Skillset:

Rational Rose, Rational Requisite Pro, Rational Clear Quest, Quality Center, Snagit, RUP, Agile/Scrum, UML, Business Process Modeling, MS Visio, MS Word, MS Excel, PowerPoint, MS Project, MS Access, MS Outlook, SharePoint, Power Designer, Crystal Reports, Visual Basic 6.0, Java/J2EE, C++, UNIX, HTML, Windows NT/ 2000/ XP, IBM Websphere, ATG Dynamo, BEA WebLogic, Data mining, e-Commerce, e-Business, Wireframe, Content Distribution Network (CDN), CRM.

Projects Summary:

Confidential, New York City, NY 2/2009 – Present
Business Analyst

Confidential is a global diversified financial providing wide range of financial products. It has two primary segments: consumer retail banking and Institutional client group. It provides mortgage, wealth management services to individuals and investment banking and capital advisory to institutions. The project was to reengineer the web based trade order management system for Equities and derivatives. Also trade on behalf of clients or for its own proprietary accounts. It incorporates manager and trade blotters, automatic order generator, and portfolio rebalancing. The portfolio manager can review accounts holding, pro forma orders can be generated to balance it against its default models.

Hardware/Software:
Oracle 11g, Oracle SQL Developer, Ms Office, Ms Project, Ms Visio, Crystal Reports, Rational Requisite Pro, Rational Rose, MS Share Point.

Responsibilities:

• Designed the business requirement collection approach based on the project scope, Created Business Analysis using agile methodology
• Conducted interviews with key business users to collect requirement and business process information.
• Created project plans, style sheets and templates to analyze and estimate feasibility, cost, time and general guidelines for project team.
• Facilitated JAD (Joint application development) sessions with business users and development teams to drive out detailed business requirements.
• Managed requirements based on securities like Equities, Fixed Income, Mortgage Backed Securities (MBS), and Asset Backed Securities (ABS).
• Performed extensive data analysis using MS Excel and gap analysis.
• Stored and modified requirements in MS - Word. Documented business requirements with wireframes and mockups to explain in detail the business implications and impacts.
• Managed SharePoint Designer workflow creation.
• Involved in Requirement Elicitation and maintaining requirements from Inception through Construction phase. Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software. Conducted Business Analysis and Data Analysis.
• Refined and input business requirements in HP Quality Center for traceability to test requirements
• Designed flexible project foundation enabling rapid implementation of e-commerce website capabilities.
• Helped to develop wireframes and graphical data visualization for client.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Dataflow Diagrams in MS Visio. Prepared functional requirements to define the system rules by creating Use Cases, Interface design.
• Assisted Customer Service, Sales and Marketing departments with customers account for billing and promotion errors.
• Created different graphs and charts such as Pie Chart, Bar Chart, etc using Ms Excel and also created reporting presentation using Ms PowerPoint..
• Prepared a traceability matrix for tracking the requirement to software requirement specifications and test cases. Also maintained change management throughout inception phase to transition phase.
• Developed strategic partnerships with the business units to develop a solid knowledge base of the business line; including the business plan, products, and process and revenue streams.
• Worked with the Business Objects developers to provide input for generating automated and adhoc Business Objects reports.
• Used SQL for querying and analysis purposes on various source tables and conditions applied.
• Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly; also conducted project related presentations.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Helped the testing team in creating the test plans and test scripts. Assisted the users in UAT testing by providing test scenarios and test data.
• Conducted benchmarking activities to identify best practices.
• Trained business users and sales teams on new promotion and operational procedures.

Confidential, PA 8/2007 – 1/2009
Sr.Business Analyst

Confidential is a client-focused financial services firm that offers a combination of wealth management, asset management and investment banking services on a global and regional basis. By delivering a full range of advice, products and services to its private, corporate and institutional clients, UBS aims to generate sustainable earnings, create value for its shareholders, and become the choice of clients worldwide.
The project was to enhance the current dealer reserve system, which UBS is using for calculating the dealer reserve on a dealer-to-dealer basis.The project was called Dealer Reserve Pricing Admin system. Apart from calculating the dealer reserve the UI was also used for pricing the loans. There were two aspects of this project:

• To design the User Interface using which a user can use the data, can manipulate the data and can update the data.
• The second and the most important aspect of the project was to automate the whole process, accepting the application, processing the application, pricing the application and the decision communicated to the dealer. For this we needed to alter the current logics, automate them and get the same results. Followed RUP.

Hardware/Software:
Java, J2EE, Web sphere, Visual Basic, MS Excel, Microsoft Visio, PL SQL, SQL, Oracle9i, Unix, WinNT, Win Runner & Test Director

Responsibilities:

• Gathered high level requirements from stake holders located and developed scope along with the PM of the project for the implementation.
• Mapped 'Dealer Reserve Pricing Admin system Services' Process using MS Visio
• Conducted weekly meetings for deciding and reporting on the Policies and Procedures to be followed.
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software
• Performed the Risk Assessment, requirement analysis, impact analysis and documented the requirements using Rational Requisite Pro.
• Planned and defined system requirements to Use Case, Use Case Scenario andUse Case Narrative using the UML methodologies.
• Developed a database on MS Access for the company to keep a track on the expenses for various phases of the project.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ERDiagrams in MS Visio.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Create detailed wireframes for all pages.
• Scheduled meetings with developers, system analyst and testers tocollaborate resource allocation and project completion using MS Project.
• Assisted in writing SQL Queries as a part of Backend Testing.
• Identified and clearly functional issues and supported IT development staff throughout the design, development, testing, and implementation phases of the software development life cycle.
• Created and managed project templates, use-case project templates,requirement types and trace-ability relationships in Requisite Pro.
• Authored progress and completion reports, which were then submitted to project management on a weekly basis.
• Developed strategies with Quality Assurance group to implement Test Cases in Mercury Test Director.
• Collaborated with Quality Assurance Analyst in Automated and Manual Black box testing using Mercury's Win Runner.
• Performed User Acceptance testing (UAT) and documented results.
• Trained users team on new processes and operational procedures.

Confidential, NYC 01/2006 – 07/2007
Business Analyst

Credit Suisse provides a broad range of financial products and services including investment management, Hedge funds, banking services. The Project was to develop an Intranet web-based application for the financial advisors in the investment banking division; to review and work with the brokerage accounts of the private customers and to advice them with investment strategies.

Hardware/Software:
Rational Rose, Clear Quest, Microsoft Project, Java, Oracle, UNIX, HTML, MS Excel, MS Access, Visio

Responsibilities:

• Responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans.
• Conducted JAD (Joint application development) sessions with business users and development teams to gather the quality requirements.
• Worked extensively with SMEs in understanding and documenting their requirements pertaining to the Credit Card processes. Worked with all levels of client staff in the process of solution definition.
• Assisted with product evaluation, product customization and system integration. Conducted GAP analysis around the identification of business rules, Risks involved, business and system process flows, user administration, requirements and assumptions.
• Analyzed user problems, including automated and manual business processes, and identified, researched, investigated, defined and documented business processes.
• Designed and developed Use Cases, Use Case Diagrams and Activity Diagrams using UML.
• Created wireframes based on requirements and refined with development team.
• Co-authored business requirements documents with the business users.
• Discussed and refined business requirements from business users and team members.
• Assisted the project managers with the development of project schedules.
• Involved in documentation during various phases of development life cycle.
• Performed UAT on business requirements, technical specifications and product knowledge.

Confidential, Bridgewater, NJ 11/2004 – 12/2005
Business Analyst/Data Analyst

Confidential is the world's leading international insurance and financial services organization, with operations in more than 100 countries and jurisdictions. Its member companies serve commercial, institutional and individual customers through the most extensive worldwide property-casualty, health and life insurance networks of any insurer.
The Project involved developing an Internet based Integrated Policy management System where the company wanted to extend its five existing policy management systems for access by the company’s countrywide network of independent producers. The solution was developed using Microsoft Visual Studio .NET and the Microsoft .NET Framework.

Hardware/Software:
MS Word, Excel, Access, Visio, Load Runner, Rational Requisite Pro, Rational Rose, Rational Clear Case, ERWin 4.5, UNIX, SQL server, Crystal reports,VB, Windows XP.

Responsibilities:

• Involved in gathering Business Requirements for new models through the E-mails and Surveys.
• Facilitated JAD (Joint application development) sessions with business users and development teams to drive out detailed business requirements
• Performed extensive Use Case analysis.
• Created wireframe and presented various user interface design options to stakeholders.
• Performed extensive Business Process Modeling using Swim-Lane diagrams, Sequence diagrams, Workflow diagrams and Activity diagrams using MS Visio.
• Conducted Feasibility Analysis to study the benefits of using the application thro’ Data Flow Diagrams and used Trace-ability Matrix.
• Coordinated with all Allstate agents to gather requirements for the application and managed them using Rational Requisite Pro.
• Involved in Gap Analysis and ROI Analysis of existing policy management system with the Enterprise system.
• Integrated Requisite Pro with Clear Quest and Rose to provide all teams visibility and maintain tractability among requirements, use cases and change requests.
• Analyzed the final requirements of data and authored the Source to Target Mapping (STTM) Documents to help ETL team in extracting and processing data before loading to the target database.
• Studied and Analyzed the Reporting requirements of agents so as to include them while building the application.
• Coordinated with Quality Analyst to develop test plans and performed UAT.

Confidential, NYC, NY 7/2003 – 11/2004
BusinessSystemAnalyst

Confidential is the Nation’s Oldest and Largest supplier of independent, Network-based cost management solution. Multiplan works with both healthcare payers (Insurance) and providers. My project was Fee Negotiation. Fee Negotiation(FNX) comes into picture, When Provider submits a Claim to the Client(Insurance Company), then Client will send this claim to Multiplan, Multiplan will check if the Provider has registered with Multiplan or not, If not, Claim goes to FNX. Here in FNX, Claim goes through many processes, one of the processes is FNX distribution, and here it verifies the method like Auto Track, Fast Track and Standard Negotiation Method. Front end of this Application developed in Cold Fusion and Backend Database is Oracle.

Hardware/Software:
UML, RUP, FTD, MS Visio, DOORS, IBM Clear Quest, IBM Clear Case, Oracle, UDB, Eclipse, SQL, HTML, XML, Lotus Notes 7, Windows 2000, Apache Web server, Web Logic 8, Web Methods, UNIX, J2EE.

Responsibilities:

• Analyzed business in creating a program which evaluates and identifies leading network physicians and hospitals using quality and efficiency criteria based on evidence-based medicine across a broad spectrum of care.
• Created Business Requirement Documents and Functional Requirement Document
• Performed Gap Analysis by identifying existing features and documenting the enhancements to meet the end state requirements.
• Co-authored Business Requirements Specification (BRS), Use Case Specifications, Systems Requirement Specification (SRS) and Change Request in collaboration with the Business Group and the IT project group members.
• Worked with the business community to define business requirements and analyze the technical solutions.
• Conducted sessions for Requirement gathering, Business Process flow, Business Process Modeling and Business Analysis.
• Designed and developed project document templates based on SDLC methodology.
• Facilitated Joint Application Development (JAD) sessions with user and IT group members.
• Collaborated with the QA team to develop the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Worked with several HIPAA teams addressing the specific requirements of each part of the HIPAA regulation.
• Used Quality center for writing test plan and managing and track requirements
• Involved in comprehensive testing of the system (UAT) to check, if it satisfies functional specifications.