Business Analyst Resume

Summary

Dedicated professional with an IT Business Analyst, Technical Writing and Medical Transcriptionist certifications and 5 plus years of Business System Analyst experience. Recognized by management as being flexible and adaptable with the ability to quickly master new information and techniques necessary to succeed in a rapidly changing marketplace. Organized, detail-oriented and self-motivated with excellent time management skills. Highly developed interpersonal skills - ability to interface successfully with diverse backgrounds and all levels of management. Excellent communication skills, both written and verbal. Professional attitude emphasizing reliability, integrity, teamwork and the willingness to work as necessary to get the job done. International, cultural, and business expertise.

Technical Skills

Mainframe - Solar, FSR and Vantage
SQL
Seibel
Microsoft Word, Excel, Access, Outlook, Visio
Mercury Quality Center (Test Director)
Lotus Notes
ForeSight Annuity Illustration System - web based
Winflex - web based
SnagIt

Experience

Confidential,Westborough, MA 2011- Present
Business Systems Analyst II

Led requirement Joint Application Design sessions with internal and external clients.
Collaborated with external clients to ensure FTP file transmissions were accepted and processed on mainframe system.
Researched, wrote and maintained business requirement documents.
Facilitated requirements documentation walk-through sessions with the Delaware team and external clients to ensure all requirements were obtained.
Partnered with external BNY clients for review and execution of test plans.

Confidential,Wellesley, MA 2005-2011
Senior Business Systems Analyst

Researched, wrote and maintained business requirement documents, output templates, and business rule matrices.
Facilitated requirements documentation walk-through with the Dev. And QA teams to develop testing strategies and test plans.
Partnered with Product, Marketing, and Production areas to determine functional requirements.
Supported outside vendor to ensure project requirements were met and code delivered within ten business days of the requirements walkthrough meeting.
Led coordination of Canadian DBA and Webhosting groups for code application to Web Based servers for Annuity Illustration system.
Reviewed XMLs to ensure layout and data would be accepted into SSPlus and ForeSight Annuity illustration system.
Used SQL queries to extract data from IDR database for test case purposes.
Coordinated Production moves and smoke testing of system.
Collaborated with the India QA team to review and validate test plans and test cases, ensuring that the final application met the user requirements.

Confidential,Burlington, MA 2004-2005
Business Systems Analyst

Researched, wrote and maintained business requirement documents.
Developed test scripts in Mercury Quality Center for automation of testing.
Executed test scripts in Vantage One system for integration project.
Reviewed copybooks through File-aid, TSO, to ensure code has been updated sufficiently.
Ensured deliverables were on schedule and accurate in conjunction with business units and project managers.

Confidential,Westborough, MA 2000-2004
Business Systems Analyst I

Researched, wrote and maintained business requirement documents and data maps.
Conducted data mapping from outside client systems to FSR mainframe system
Reviewed data via online, file-aid, and Easytrieve reports once data conversion had taken place.
Used Easytrieve to generate and provide reports to the project management team to ensure the integrity of the converted data.

Confidential,Worcester MA 1993-2000
Business Analyst (1999-2000)

Provided high level estimates to the Marketing and Annuity Operations area for Vantage system changes, which also include estimates for GUI systems such as FACS, SNAP and our CSW systems.
Developed and implemented a standard specification document which could be used for the entire life cycle of a project.

Model Office Technician (1995-1999)

Provided technical and testing support for Mainframe OS/2 applications for Annuity product line.
Prepared, executed test plans and documented results.
Collaborated with outside consultants (Testmasters) for documentation of test Plan for Y2K project.
Served as a team leader for Annuity testing unit.

Annuity Specialist (1993-1995)

Responsibilities included processing transactions on client accounts using the Vantage system.
Obtained Series 6 license (active).

Education

Certification for IT Business Analyst, 2012
Certification for Technical Writing, 2012
Certification for Medical Transcriptionist, 2012

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