Business Continuity Analyst Resume

Summary
Project Management certified with more than 15 years of experience in Financial Services environment. A professional with a diverse background in project management and operation management. Adept at organizing, executing and managing projects on accelerated time lines. Led project teams, provided administrative support in project delivery services, business continuity/disaster recovery. Analytical and results driven, impacting organizations through operations management as well as accurate, compliant, and timely bank processing. Ability to work effectively, both independently and as a member of a team player Proven leadership qualities. Maintained and exceeded client expectations, established key client relationships. Strong organizational and problem-solving skills.

Accomplishments

Delivered firm-wide compliance project resulting in meeting regulatory requirement in paper elimination.
Saved $1 million by providing paperless delivery service to high net worth clients.
Program test results show a 99.9% recovery rate.
Successfully developed and implemented an effective continuity program under budget with saving of $250,000.
Developed and implemented improvements in the Star Excellence Action Request (STAR) tool which reduced charge backs to branches by 80%
Reduced Depository Trust Company (DTC) rejects by 50% a savings of $32,000.

Professional Experience

Confidential, Carlstadt, NJ2006 -2011
Confidential provides technology services to banking industry. FIS delivers the most comprehensive range of solutions for the broadest range of financial markets.
Data Control

Trained new employees on processes and procedures.
Identified errors in calculations and balances and made correction, maintained and exceeded client expectations in the timely, accurate, and efficient delivery of service agreement.

Confidential, Weehawken, NJ 2000 – 2007Business Continuity Analyst 2005 – 2007

Led project to managed business continuity program enterprise wide.
Identified and facilitated ways to innovate and developed processes to improve business activities.
Served as a liaison to UBS organizational units in subject matter related to job activities.
Monitored deliverables due from project team members and follow-up with assigned members.
Created and maintained project documentation; such as meeting minutes, agendas, project status reports, project plans, timelines, task lists, change control procedure and log.
Provided timely and accurate communication to project manager, team leaders, team members, and key stakeholders to ensure understanding of project status and direction, upon request.

Confidential, Weehawken, NJProject Manager 2003 – 2005

Managed project lifecycle phases and project management process for paperless delivery service. Completed multiple paper elimination projects that resulted in the firm saving $1M annually.
Coordinated with project managers on conversion to transfer 85,000 accounts to CSC correspondent bank ahead of schedule and within budget.
Oversaw daily processing of trades related information such as accounts balances, securities positions, and general journal entries in real time updates.
Monitored regulatory environments, especially SCHLA/SHCA reports and requirements, development of standard reporting formats and communications.
Worked with internal/external functional units to gathered and documented business requirements.

Confidential, Weehawken, NJ
Senior Associate/Supervisor 2000 - 2003

Supervised and trained staff of 13 in the Securities in Transit Department.
Assigned workload and monitored work processes.
Respond to internal and external client concerns.
Prepared and provided detailed analysis of equity volume information.
Followed-up on audit items to closure.

Confidential, East Rutherford, NJ 1991- 2000
Return Items

Served as the #2 person in a department of 44 with responsibility for aggressively quality monitoring both personal and fellow department members works for accuracy.
Processed day to day ACH transactions, Fedwire, Return Item file.
Acknowledged as on the fastest coders in the department, have consistently produced more than double the expected 325 items per day. Additionally, because of exceptional communication skills, as well as, solid technical knowledge, functioned as the department trainer for new hire and the refresher trainer for existing staff, teaching them techniques to improve their overall speed, and accuracy.

Technology Summary

Systems: CICS/Mainframe, , Windows /NT/2000/XP/Vista
Databases: Oracle 9i,10i and 11i, Relational Databases, Microsoft Access
Languages: Visual Basic, SQL Plus
Software: MS Office, Word, Excel, PowerPoint, Project, Visio, Image Centre Voyager, PeopleSoft, Consultworks, Keylink

Education/Certifications

M.S., Management Information Systems

B.S., Business Administration
Pursuing PMP Certification
Dual Certificate Project Management/MS Project, Rutgers University, Camden, NJ

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