Business Analyst Resume

Summary

A customer focused Business Analyst with 4 years of experience in LMS implementations with emphasis on requirements gathering, function design, system configurations, testing and support.

• Web Technologies : HTML, JavaScript, XML,WAP,WML,ASP3.0 • Databases: SQL, MS Access, Oracle v 7.x • Operating Systems: Win 98/NT/2000/ XP/ Vista, Unix, Linux • Other: TOAD for Oracle • Tools: MS Office, Share Point, Alliance Remedy User ,Peregrine • Languages: Fortran, Cobol, Pascal, C,
C++, SQL, PL/ SQL, Java

Core Competencies

Implementation ,testing and support of LMS
Expert knowledge and experience on the following LMS platforms :SABA,ACS ,ExpertusOne
Expertise in conducting feasibility studies, requirement gathering, analyzing the business process, conducting sessions JAD sessions with end users/clients to gather business requirements and create functional design document.
Strong expertise in MS Office

Work Experience

Confidential, (Oct 2007 – Oct 2011) Business Analyst, Project Coordinator
Autodesk (Dec 2008 – Present) Instrumental to win Silver Award for ‘Global Learning’ from Chief Learning Officer for Expertus on this project. Responsibilities include functional requirement gathering/documentation, assist QA team in testing and coordinate user acceptance testing, design user interface screens, conduct stakeholder requirements review sessions and gather feedback., monitor and analyze support tickets from clients, responsible for planning, coordinating activities including build releases throughout the project, conduct weekly project team meetings and provide periodic updates to senior management.
Confidential, (Apr 2010 -- Present) Analyze business processes and operations to create detailed business requirements of custom SABA reports, facilitate sessions with cross-functional business teams to gather reporting needs, create test plan and test cases for unit testing of each report developed. Active participant for uat and regression test efforts, responsible for supporting SABA UI configuration of reports, responsible for updating schedules, conducting weekly team meetings and tracking progress of the project.
Confidential, (Jan 2011 – Mar 2011) and (July 2008 – Aug 2008)

COP- STH Project - functional requirements documentation, and uat support /testing.
COP- Data Steward Project - analysis and documentation on the recommendation to
prevent notifications of formerly required certifications; framed sql queries for data analysis.

Confidential, (Apr 2008 – Dec2008) Provide customer support for the GS Skills application; generate change requests as needed after meeting with stakeholders; responsible for building test cases and test scripts and complete unit testing of a given release build.

Confidential, (Oct 2007 – Mar 2008) –This was an upgrade project from SABA 4.x to 5.x. Prepared business process engineering documentation, configuration of reports and notifications, build test cases /scripts and coordinate user acceptance testing; prepared the data standards and governance for this system; active engagement in preparing the faq’s and user manual for the system .Helped as a support analysts for their COLT and TES systems.

Education
Bachelor of Science (Mathematics)
Masters in Computer Applications (MCA)
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