Summary:
Self-motivated Business Analyst with 7 years of IT experience and substantial business expertise in front, middle and back office operations for the Financial Services Industry. Effective in Business Process Re-engineering, Change Management, Service Oriented Architecture (SOA) and Object Oriented Analysis (OOA). Excellent knowledge in Wealth Management, Asset Management, Risk Management, Annuities, Amortization, Mutual Funds, Equity, Fixed Income, OTC, FX and Derivatives. In depth hands on understanding of System Development Life Cycle (SDLC) methodologies such as Agile, Rational Unified Process (RUP) and Waterfall. Extensively worked on GAP Analysis, SWOT Analysis, Cost-Benefit Analysis and Requirements Traceability Matrix (RTM). Proficient in Use Case Development, User Stories, UML Modeling Diagrams such as Use Case Diagrams, Activity diagrams and Sequence diagrams. Designed Business Requirements Documents (BRD) and translated them into functional specifications to meet strategic goals. Highly experienced in analyzing, gathering and documenting business requirements including Functional Requirement Documents (FRD) to ensure application functionality and navigation flow. Produced project status reports, managed off shore teams and resolved day-to-day issues with emphasis on change management. Analyzed and executed specifications for System Testing, Regression Testing and User Acceptance Testing (UAT) and worked with the QA teams to design test plan, test cases and test scripts. Experienced conducting JAD sessions and as a project liaison negotiated and resolved conflicts during requirements gathering among team members. Strong experience in Requirements Elicitation Techniques – conducting user interviews and managing the requirements using Rational Requisite Pro. Assisted the project manager in preparing project schedules, milestone tracking, resource allocation and documented the objectives, constraints and scope of the system. Demonstrated ability to work actively in teams, fostered cooperation through active communication among individuals at work units under strict deadlines and helped team resolve conflicts constructively. Exceptional ability to research, analyze and translate technical information to end-users at all levels. Education Bachelors of Business Administration
Skill Set:
Windows XP/7, UML, MS Office (Word, Excel, Power Point, Project), MS Visio, SQL Server 2005 and 2008, Rational Requisite Pro, Rational Rose, SharePoint, JIRA, Win Runner, Load Runner, .Net, HTML, HP Quality Center, QTP
Projects Summary:
Confidential,New York, NY 10/2010 - Present
Business Analyst
Merrill Lynch is the world’s largest brokerage and wealth management division of Bank of America.
Project 1:
The goal of the project was to enhance the financial view for the portfolio of high net worth clients at the Thompson One GPC Wealth Management Workstation to a new 360-degree consolidated financial view, which answered the most frequent client questions.
Project 2:
The scope of the project, Automatic Investment Processing Systems and Systematic Redemption Process (AIPS/SRPS), was to extensively enhance the existing automatic investment and redemption process for the investors to build an investment portfolio for long-term goals including an education portfolio and a retirement investment.
Responsibilities:
Extensively involved in change management and handling change requests for enhancement of the system. Interacted with SMEs, stakeholders, financial advisors, portfolio managers and internal clients to gather business requirements and analyzed data gathered. Prepared weekly updates for project stakeholders and reviewed details with them during weekly status meetings. Used MS Suite to present and elicit requirement gathering documents, functional specification and use case documents. Used MS Visio to produce UML artifacts like sequence and swim lane diagrams for the development team and documented the current process within each group. Supported the Project Manager as liaison between IT development team and business users, and created business case documents to help analyze cost vs. benefit before the development of the project. Helped in identifying, analyzing and documenting business processes and operational business requirements and facilitated peer review meetings and business walkthroughs. Prepared Business Requirement Documents (BRD) and determined all In Scope and Out of Scope aspects of the integration project. Prepared Statement of Work (SOW) documents based on defects or change request submitted by the production support team. Participated in design, development, testing, and deployment of front end applications as well as reports. Demonstrated expertise in SDLC process, used Agile methodology, played an active role in project rollout and helped in developing and executing test plans. Worked with client senior management teams to develop strategic process improvement programs for all business units. Conducted JAD sessions, analyzed and documented the business requirements from various teams and stakeholders. Environment: Windows XP, XML, Win Runner, Load Runner 8.0, MS SQL Server, MS Suite, SharePoint, Rational Tools
Confidential,San Diego, CA 7/2009 – 9/2010
Business Analyst
LPL Financial is one of the leading investment management advisory and independent broker-dealer of the nation. The scope of the project, LPL Automated Prospectus Delivery, was to automate the manual process by which the financial advisors delivered and tracked prospectus, which eliminated the need for them to obtain a prospectus receipt signed by the clients.
Responsibilities:
Closely interacted with designers and software developers to understand application functionality and navigational flow. Co-ordinated the Functional Requirements Document (FRD) with Project Manager to ensure that the functional flow clearly captures the “As-Is” state and the “To-Be” state. Confirmed that the cross-functional dependencies of FRDs were specified in terms of data to be transferred and triggering events, which necessitate the interface. Worked with QA teams onshore and off shore to help them understand the FRD and participate in traceability meetings. Produced the visual models for the application using MS Visio to create use case diagrams, sequence diagrams, and activity diagrams. Involved in modifying Business Requirements to reflect new technical changes by using MS Visio, MS Word and documented requirements. Prepared interview questionnaires for the users and gathered requirements to write specifications and to shape software development process. Facilitated the weekly meetings with the review teams to continuously improve the QA process for the application development. Initialized meeting with CRM team and developers to discuss and review technical enhancements, prepared user checkout scenario and informed the training team for the SOPs. Used power point presentations for conduction walkthroughs with stakeholders and end users to gather the modification requests from the user to upgrade or change the business specifications for the product. Followed a structured approach to organize requirements into logical groupings of essential business process, information needs and insured that critical requirements are not missed. Environment: Windows 2000, Java, SQL server, MS Visio, Erwin, MS Project, HTML, BETA, Brookridge
Confidential,New York, NY 4/2008 – 6/2009
Business Analyst
ING Investment Management is a leading global asset manager and provides investment solutions to individuals, trusts and pension funds. The goal of the project was to integrate Charles River Trading System to the existing platform and facilitate multi currency cash forecasting enabling the business to respond quickly to any credit risk and access to real-time financial reporting.
Responsibilities:
Assisted Project Manager in managing requirements by coordinating and facilitating requirement tracking using Requirement Traceability Matrix (RTM). Conducted highly interactive JAD sessions with project stakeholders, subject matter experts (SME), end-users, Developers, Testers and project management team for identifying and resolving issues. Created reports using MS Access and Excel for requirements and issue tracking, prepared presentations and reports using MS Power Point. Produced Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams and Sequence Diagram. Analyzed different types of Risks such as Credit Risk, Market Risk etc. and developed the test scripts with all these parameters to analyze the securities. Checked business readiness, determined activities of flow and facilitated user acceptance testing and test strategies with developers and testers. Created and managed project template, use case project templates, requirement types and traceability relationships in Requisite Pro. Appointed to modernize and enhance its technology infrastructure that would result in a centralized and paper less system. Environment: Oracle, MS Visio, MS Office Suite, Requisite Pro, Erwin, SQL Server 2005, Win Runner, Load Runner.
Confidential,Boston, MA 10/2006 – 3/2008
Business Analyst
Windward Investment Management is an investment banking and securities trading and brokerage firm serving governments, corporations, institutions, and individuals worldwide. The aim of the project was to evolve the Asset Management System with SOX compliance and to optimize workflow by providing decision support to asset managers help analyze and evaluate complex portfolios.
Responsibilities:
Worked directly with portfolio managers and other investment and operations professionals in defining and documenting system requirements and workflows. Performed SWOT Analysis to assess the internal environment - strengths and weaknesses and external environment – opportunities and threats of carrying out the project. Responsible for defining the scope and business rules of the project, gathering business requirements, and documenting them textually and using UML models. Performed feasibility and adaptability studies to identify the risks involved in business critical areas from USER perspective and presented using Data Flow Diagrams (DFD). Prepared an extensive Business Requirements Document (BRD) and developed Use Cases and Test Cases as per UML graphical notation. Involved in preparing Test Plans based on User Requirements Document (URD), and used Rational Clear Case to track changes and identify project status. Resolved model clashes amongst various stakeholders to come up with mutually agreeable set of agreements through JAD sessions. Developed business flow diagrams using Rational rose so that developers and other stakeholders can understand the business process. Wrote test cases and test scripts for the User Acceptance Testing (UAT). Environment: Windows NT Server, Rational Rose, Requisite Pro, Rational Clear Quest, MS Visio, UML 2.0, HTML, MS Excel
Confidential,Baltimore, MD 8/2005 – 9/2006
Business Analyst
T.Rowe Price is an investment firm offering mutual funds, sub advisory services, investment strategies and guidance tools. The goal of the project was to upgrade an application to ease the operations of the Portfolio Risk Analysis Department, which allowed users to measure, assess and compare their portfolio’s exposure to that of the market (S&P 500).
Responsibilities:
Gathered and documented the requirements that are critical to the business mission and use those requirements to design application software using a Use Case in Rational Rose. Interacted with the “Users” by interviewing them, by preparing questionnaire and getting feedback. Analyzed and documented Business requirements and detail design of the software for full understanding of the business. Used Requisite Pro to document requirements, associated change requests with requirements and connected requirements with Use Cases. Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly. Documented business workflows textually as well as in UML diagrams according to RUP, for the stakeholder review. Conducted Functional Requirement Specification (FRS) and User Requirement Specification (URS) reviews and walkthroughs with the designers, developers and stakeholders. Environment: Windows NT Server, MS Excel, Word, PowerPoint, MS Visio, HTML, UML 2.0
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