PROFILE:

Senior Project Manager/Analyst: Advisor to senior management (V.P./Director and above) using data analysis to guide decision making. Creative business architect with a strategic focus; key strengths in project management, business process management and business performance. Managed teams as large as 15-20 amp; budget of approx. $1.3 million. Diverse experience in highly demanding, cross-functional global team environments. Leverage knowledge, technology and data to maximize productivity and profitability.

CAPABILITY SUMMARY:

Project Management

• Liaise with senior management, project sponsors, key stakeholders, SMErsquo;s and technology Create project charters, business cases
• Define amp; manage project scope
• Establish project work plan and budget
• Coordinate resource efforts
• Track amp; report project status
• Manage/ track risks amp; issues

Business Architect amp; Business Analysis:

• Aid in defining operational strategy
• Assess people, processes amp; technology
• Define key performance indicators (KPIrsquo;s)
• Application of Six Sigma Identify and drive business process improvement opportunities (BPM)
• Business process mapping
• GAP, SWOT analysis
• Facilitate requirements gathering
• Create and provide training Identify and drive business process improvement opportunities (BPM)
• Business process mapping
• GAP, SWOT analysis
• Facilitate requirements gathering
• Create and provide training

Technology

• MS Office
• Project Management: MS Project, Clarity, VPMi
• BPM: Visio, Tibco Business Studio CRM Systems: MS CRM, PeopleSoft, Siebel, SalesForce.com
• HRIS: PeopleSoft
• BI: Cognos ERP Systems: MS GP, PeopleSoft, SAP (FICO, SD, MM)
• DB: Access, MS SQL Server

SELECTED ACCOMPLISHMENTS amp; PROFESSIONAL EXPERIENCE:

Consultant Senior Business Analyst amp; Project Manager (Selected Clients) Jan 2006 present
Confidential

• Managed data ratification process for SOX compliance project
• Ensured data quality and end-to-end completeness throughout ratification process
• Refined approval process and modified approval workflow in PeopleSoft Financials for improved visibility

Confidential
project windows 2003 server peoplesoft SAP Siebel oracle

• Improved usage and performance of PeopleSoft CRM-based system by migrating away from a highly customized solution
• Defined roadmap, strategy and requirements for integration of PeopleSoft CRM amp; financial systems for 3rd party payments
• Streamlined and automated opportunity assessment processes and communications within CRM-based system
• Defined a new GxP process for identifying and reporting clinical trial results for FDAAA compliance
• Developed standardized methodologies, processes and deliverables for business analysts based on PMBOK, BABOK, RUP, Agile and other standardized requirements amp; SDLC/Project methodologies
• Mentored the BA community on methodology and processes
• Confidential
• Improved client impression of financial advisor thru consistent data presentation to both the client and financial advisor
• Enhanced the strategic value of the financial advisor to the investor by providing self-service and other investment management and market research/data
• (ThomsonReuters) tools to the investor
• Gained economies of scale thru consolidation of multiple web-based portfolio management interfaces

Confidential

• Successfully managed migration of entire order processing and fulfillment systems (order processing, order fulfillment, accounting, communications, databases in AS400 environment) from outsourced agency to in-house operation and support

Confidential
Market Research and Consumer Packaged Goods/Manufacturing firms

• Increased performance and productivity of portfolio lifecycle management activities of financial services firms thru implementation of a CRM-based system
• Improved effectiveness of, and standardized, sales processes and touch points as a result of business process improvement activities

Confidential
(New York, NY) Aug 2004 Dec 2005
Project Manager windows 2003 server ms sql server sequel server

• GlaxoSmithKline Developed user profiles and created roadmap of mobile computing needs; identified and quantified operational improvement opportunities
• Movado delivered custom inventory costing application
• Financial Times Reengineered supply chain processes, interface and functionality; updated business continuity plan

Confidential
Project Manager (Selected Clients) April 2002 Aug 2004

• Reliable Fire Protection redesigned business processes (BPR) for improved inventory amp; accounting efficiencies
• NYNMA - Managed and conducted business process redesign activities to better match clients with subject matter experts
• Desimini Consulting - Designed new online seminar registration application for Fortune 100 Financial Services/Insurance firm

Confidential
New York, NY) Jun 2000 Apr 2002
Project Manager

• Pfizer amp; MetLife - Redesigned business processes amp; training to increasing use amp; productivity of CRM tools inclusive of samples tracking (Pfizer)
• Morgan Stanley Redefined/realigned business unit mission amp; strategic objectives; optimized/integrated back office processes; designed information architecture amp; intranet site for functional support group
• Philip Morris Designed and implemented custom web-based knowledge/content management/ERP systems
• Pfizer U.K. Re-focused and migrated paper-based performance management process to web-based, interactive, strategically aligned solution
• Citibank - Redesigned bank reconciliation/cash position process, created supporting training modules for South and Latin American affiliates to leverage advanced capability of new system integration

Confidential
(New York, NY) Jan 1999 June 2000
Business Unit Manager

• IBM Developed use cases for speech recognition unit
• 3Com Conducted SWOT analysis and created positioning statements
• Gathered business requirements, performed product comparisons amp; recommended appropriate document management system to small/mid-sized law firm

Confidential
(Syosset, NY) Feb 1998 Aug 1999
Co-Founder, VP Operations, Analyst

• School for Gifted Children, The Female Athlete - Conceived and executed internet strategy and presence integrating order processing, content management and A/R, billing systems
• Frangelico - Created and implemented internet presence

Confidential
(Hempstead, NY) Aug 1997 Dec 1998
Executive (Work/study)

• US Marshallrsquo;s office Designed, tested and developed intranet-based database application that migrated/integrated data from antiquated, disparate stand-alone applications
• Grolier Direct, Female Athlete, OncoLogics - Developed market surveys, competitive analysis, business and strategic marketing plans
• SoftWorks - Performed competitive, financial analysis prior to expanding into Asian market

Confidential
(Danbury, CT) Mar 1994 Aug 1997
Fraud Specialist Risk Management

• Increased profitability for local office and clients by approximately 27% within 12 months
• Created lsquo;mini-applicationsrsquo; improving productivity as much as 25% and eliminated the risk of human error

EDUCATION:

MBA (Major in Finance and extra MIS concentration)
BS (Accounting, Cum Laude)

Six Sigma Training (Week long training seminar; required to work under Six Sigma Black Belt)

PMP Certificate (PMI endorsed certificate course)