Professional Summary:

• Business Analyst with 6+ years of experience.
• Consistently achieved on-time delivery in technically complex and challenging environments.
• Highly commended ability to work under minimum direction and use independent judgment in decision-making.
• Have commendable knowledge of healthcare, pharmaceutical and e-commerce, domains.
• Experience in conducting requirement gathering sessions, gathering business and functional requirements as per UML standards, Functional Requirement Documents, Business Requirement Documents conducting feasibility studies, performing gap analysis, risk analysis, Process Analysis and business process modeling.
• Designing and analysis of Use Case Scenarios using tools like MS Office 2000 (Word, Excel, PowerPoint), MS Visio (for designing Data flowdiagrams), Requirement Traceability Matrix (RTM) and testing documents.
• Good at analytical skills with the ability to convert the needs of the stakeholders and business users to technical requirements.
• Attended client meetings, which involved proposing solutions, training solutions and status updates with regard to the project development.
• Facilitated meetings between management, developers and testers to ensure smooth hand-off.
• Experience in updating base copies while the changes in configuration occur in development process and properly document and report the changes to the management.
• Strong understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall and Agile.
• Gathered and prioritized requirements by interviews and document analysis.
• Knowledge of Claims Processingand HIPAAregulations.
• Familiar with MS Project to manage deadlines, schedules, analyze project information and interact with different teams.
• Experience in facilitating Joint Application Development (JAD) sessions with business users and development team to drive out detailed business requirements.
• Communicate requirements to distance development teams and manage successful engagements.
• Good multi-tasking skills and a keen sense of project prioritization.
• Meticulously performed Fit-Gap analysis, User Acceptance Testing (UAT), SWOT Analysis, Cost Benefit Analysis, handled change requests and communicated them to senior management
• Good at written and oral communication.
• Skilled at analyzing business needs and applying technical skills and business knowledge to achieve sound results.

Technical Skills:

Business Analysis

Business Requirement analysis, Business Process Analysis, Business Rules, data flow diagram, flowcharts, business process model, gap analysis, BRD, FRD.

Methodologies

RUP, UML, Agile, SDLC, Waterfall model, Use Cases, JAD, Scrum

Workflow Tools/ Process model tools

MS-Visio, MS-Excel, MS-Word, MS-PowerPoint, MS Project, MS Access, Outlook, Excel. Sharepoint,

Platforms

Windows/XP/VISTA, Mac OS.

Modeling Tools

MS Visio, Rational Rose, Project.

Languages

C/C++/SQL

Professional Experience:

Confidential, Dec '10 - Present
Business Analyst
AstraZeneca is a global, innovation-driven, integrated biopharmaceutical company. For the shareholders, we aim to deliver value through our continued focus on innovation and running our business efficiently. We work closely with our stakeholders to understand their challenges and how we can combine our skills and resources to achieve a common goal: improved health.

Responsibilities:

• Coordinated with Project manager in planning the phases of the whole project with accordance to agile environment.
• Gathered Business Requirements, interacted with the stakeholders, developers, Project Manager and facilitated JAD sessions to identify Business Processes.
• Prepared User Requirements Document (URD), Business Requirements Document (BRD) and Functional Requirements Document (FRD).
• Developed Use Cases and Use Case diagrams using MS Visio.
• Worked closely with the Project Manager in handling the scope creep and analyzing its effects.
• Attended client meetings, which involved proposing solutions, training solutions and status updates with regard to the project development.
• Worked with the QA team lead and QA standards to ensure compliance with all regulatory requirements.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level.
• Took part in gap analysis to understand what new changes were needed in the existing system.
• Acquired the business Sign-Off on the Business Requirements Document (BRD) and functional requirement document (FRD)
• Actively conducted meetings with development team to discuss related issues.
• Reported on a daily and weekly basis regarding the project status and updates to the manager.

Environment: Microsoft Office (Excel Word, PowerPoint, Project), Rational Requisite Pro, MS Visio.

Confidential, NJ Nov '09 - Nov '10
Business Systems Analyst
Good health is vital to all of us, and finding sustainable solutions to the most pressing health care challenges of our world cannot wait. Pfizer is committed to applying science and our global resources to improve health and well being at every stage of life.

Responsibilities:

• Interacted with the stakeholders, business heads. Defined & finalized Business Requirements
• Performed the requirement analysis and documented the requirements.
• Prepared Business Requirement Document and then converted business requirements into Functional Requirements Specification.
• Identified Use Cases from the requirements. Created diagrams including Use Cases Diagrams and MS Visio and thus defining the Business Process Model.
• Developed associated project documentation, schedule, design specifications, test plan, test scenarios/scripts, performed gap analysis.
• Actively prioritized and managed requirements throughout SDLC with all key stakeholders
• Negotiated and managed multiple priorities, project plans, time frames and trade-offs, ensuring the staff understood the final results of the projects.
• Communicate any final adjustments required based on user feedback.
• Provide input to estimates for project management and change management activities through analysis of requirements effort, resources, and technology.
• Acquired the business Sign-Off on the Business Requirements Document (BRD) and functional requirement document (FRD).

Environment: Microsoft Office (Excel, Word, PowerPoint, Project), Rational Requisite Pro, MS Visio.

Confidential, Seattle, WA Dec '07 - Oct '09

Business Analyst

Confidential, is an American multinational electronic commerce company. It has separate retail websites for different countries. Amazon allows users to submit reviews to the web page. Based on the reviews, changes are made to satisfy the customers. Performed Gap analysis.

Responsibilities:

• Worked with the business users to define business requirements and analyze the possible technical solutions.
• Gathered Business Requirements, interacted with the stakeholders, developers, Project Manager and facilitated JAD sessions to formulate Business Processes.
• Extensively used excel to document and analyze the result data set.
• Acted as the primary liaison between the business stakeholders and technical teams to make communication and development efforts more effective.
• Involved in daily scrum meetings and implemented agile methodology.
• Created Business Requirements Documents (BRD) and Functional Requirements Specifications (FRS) documents.
• Designed and developed project document templates based on SDLC methodology.
• Assisted the testing team in developing the Test plans for quality assurance based on functional requirements.
• Analyzed user problems, researched, investigated, defined and documented them.
• Designed Use cases, for the technical team to identify the key processes.
• Conducted meetings with development team to discuss solution designs, requirements clarifications.
• Participated in the team meetings and reported weekly and monthly project status updates to project manager.

Environment: MS Visio, MS Project, Microsoft Excel, Macros, Agile, Microsoft Word, Microsoft Power Point.

Confidential, San Luis Obispo, CA June '07 - Nov '07
Business Analyst
Central Coast Pathology provides clinical and anatomic pathology laboratory services to Santa Barbara and San Luis Obispo counties. I worked as an implementation analyst on EMR implementations in various clinics and hospitals. In the Legacy application, the clinics/hospitals received their patient reports from the labs via fax or printer installed at their location. In current system, they order electronically through the vendor EMR installed in their office, Print out the E-requisition instead of filling it manually and send it with the specimen. Also they receive their reports electronically via the vendor EMR.

Responsibilities:

• Actively interacted with the client and the sales team to gather client requirements regarding the patient Electronic Medical Reports.
• Analyzed Business Requirements, developing, tracking and enhancing them into functional requirements.
• Collected and documented business processes as well as business rules.
• Developed the Specification Requirements Document (SRS) based on the vendor interaction and user requirements.
• Interacted with the third party vendors to collect details and quotes regarding the Vendor EMR.
• Coordinated closely with the diagnostic lab and sales team for approvals.
• Developed Use Cases for the main modules and describe the requirements to the developers.
• Conducted JAD sessions with the entire team.
• Worked closely with the development team to communicate client requirements
• Worked closely with the Project Manager in handling the scope creep and analyzing its effects
• Provided key input in working with users in defining project and system requirements.
• Communicate any final adjustments required based on user feedback.
• Held regular status meetings on behalf of the Project Manager to keep track of the status.
• Created and maintained the Requirements Traceability Matrix to keep track of each requirement.
• Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams, using MS VISIO.
• Presented reports and analysis to help guide the management.

Environment: Microsoft Office (Excel Word, PowerPoint, Project), Macros, Rational Requisite Pro, MS Visio.

Confidential, Hyderabad, India Jan '06 - May '07
Business Analyst
CARE is one of the fastest growing hospital chains in India, engaged in providing primary as well as tertiary healthcare services. The Project was to redefine and rebuild a financial application to make it easier for workers to complete expense reports for reimbursements. This included gathering and documenting the user requirements, analyzing the existing system, performing a gap analysis and coming up with the target system.

Responsibilities:

• Gathering, understanding, and documenting the business requirements for the project.
• As a Business analyst, effectively communicated the project goals, requirements and deliverables through clear, concise and comprehensive SOWT presentation to the key project stakeholders.
• Analyzed business requirements and segregated them into Use Cases.
• Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
• Conducted In depth sessions with Clients to determine project goals.
• Conducted JAD sessions and informal meetings with teams to resolve open issues and modification requests.
• Assisted development team with design and testing efforts and assisted them on resolving various technical issues.
• Worked closely with the development team to communicate client requirements
• Worked closely with the Project Manager in handling the scope creep and analyzing its effects
• Managed requirements by making them available to all team members to promote communication and collaboration among team members.
• Conducted Gap Analysis for a potential improvement.

Environment: MS Project, MS Access, MS Excel, Macro, MS PowerPoint, WINDOWS 2000.

Education:

B.Tech in BioInformatics

On Request