TECHNICAL
SUMMARY:
8 years of experience in Business Process Analysis, Business Requirements gathering and documentation, Implementing and Data Modeling. Extensive knowledge of industry standard methodologies like Software Development Life Cycle (SDLC), SPI, Iterative Software Development Life Cycle Process as per Agile, Rational Unified Process (RUP), CMM (Capability Maturity Models) and Rational Tools used during various phases of RUP. Analyzed and synthesized results from Joint Application Development (JAD) sessions and proposed alternative tasks to transform those into Business Requirement Document (BRD). Skilled in writing Business Requirement Documents (BRD), Use Cases, Functional Specifications; well versed with Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams using UML modeling tools such as MS Visio and Rational Rose. Experienced in performing GAP analysis to identify problems and inconsistencies Proficient in using MS-Project for status reporting and Project Planning (PERT and Gantt charts) Experience using Business Objects. Highly proficient with Word, PowerPoint and Excel with expertise creating Macros and Pivot tables Experience in database design for SQL Server 2000/2005 and also in implementing Stored Procedures, Triggers, Indexes and Views Proficient in writing SQL query for Reporting and good knowledge on RDBMS concepts. Experience in code fixes and writing requirements for them. Proficient in creating new reports using SSRS. Experienced in using content management software’s like MS SharePoint and Oracle UCM. Experienced in doing Functional Testing and User Acceptance Testing (UAT) Experienced in organizing JAD sessions, interviews, workshops and requirement elicitation sessions. Excellent communication and interpersonal skills; comfortable speaking to large groups and wide audience, also proficient preparing written communications and developing presentation material. Flexible & Quick learner, who can adapt and execute in any fast paced environment. TECHNICAL SKILLS: Business Modeling: Rational Rose 2000, MS Visio, ERwin Requirement Management: Caliber RM, Rational RequisitePro, Blueprint Requirements Center Repository Management: Rational ClearCase, Subversion, Microsoft VSS SDLC Processes: Agile, Waterfall, RUP- Rational Unified Process Change Management: Rational Clear Quest Contenet Management: MS SharePoint, Oracle UCM BI Tools: SAP BI 7.0, BEX, Business Objects, Yotta, Micro Strategy ETL Tools: DIAL Operating Systems: MS Windows 95/98/XP/2000/NT, MS-DOS, Macintosh, Ubuntu QA Tools: HP Quality Center, Load runner, Win runner, Quick Test Pro (QTP) Languages: C#, T-Sql, Ant scripts Web Technologies: HTML, XML Databases: MS Access, SQL Server 2000/2005 DBMS: FPX Product Data Manager Other: Microsoft Project, iRise, Toad, Adobe Photo Shop and MS Office. PROFESSIONAL EXPERIENCE:
Confidential, (Mar’12 - Present) Bangalore, India & Los Angeles, CA
Business Analyst
Responsibilities:
Worked on gathering requirements for a Home Health care product called KanTime which helps Home health agencies to better manage and administrate there operations. KanTime is a Cloud based (SaaS) application. Actively worked on implementing the software at clients place. Gathered requirement for enhancements and customization request by the clients and provided support for the product. Designed and developed Use Cases, and BRD’s. Acted as the liaison between the business and the offshore development team. Proposed and involved inuser interfacedesign for multiplescreens and created prototypes/mockups of the UI screens. Facilitated User Acceptance Test (UAT) for the developed system to ensure that it meets the end user requirements.
Environment: MS Office Suite, MS Visio2007, MS Project, T-Sql, SQL Server 2008/2010, HTML, Sharepoint, MS Visual Studio and HP Quality Center.
Confidential, (Nov’11 – Feb’12)
Tampa, FL
Business Systems Analyst
Responsibilities:
Worked on gathering requirements for next gen television audience measuring device called GTAM. Created UML diagrams such as Use Cases, Data base diagrams etc. as part of gathering requirements. Conducted JAD sessions for communicating with Stakeholders and other Project managers. Assisted Project Manager in preparing the project plans and budgets. Communicated with the business clients to better understand the business requirements and perform functional feasibility analysis. Facilitated User Acceptance Test (UAT) for the developed system to ensure that it meets the end user requirements. Worked on migrating data from SAP ERP to SAP BW using various extractors like LO cockpit, generic extractors etc. Assisted in creating reports in BOBJ using BO designer. Gathered requirements to create SharePoint sites for different projects in the company Developed requirements for new features and enhancements. Headed and conducted weekly status meetings for various projects.
Environment: MS Office Suite, MS Visio2007, MS Project, ERwin, T-Sql, SQL Server
2010, Business Objects, SAP BW 7.3, SAP ECC 5.0 ERP, CaliberRM, and HP Quality Center.
Confidential, (June’11 – Nov’11)
Austin,TX
Business Analyst
Responsibilities:
Conducted multiple one on one and brainstorming sessions with the business owners and SME’s to understand the As-Is process and gather business requirements around the To-Be process. Worked on integrating a newly acquired company’s data warehouse to the Enterprise global data warehouse of HP. Reverse engineered and compared the two data warehouse and mapped /gapped the attributes, data subjects, BDO’s etc for the reports to be migrated. Worked on system integration project. Worked actively on Report analysis. Worked with various BI tools like Business Objects, Yotta etc. Created data flow diagrams in Visio from already prepared ETL scripts. Worked extensively on data modeling tools like Erwin. Worked with BO designer to understand and analyze the BOSS universe. Gathered requirements for BO reports. Conducted UAT for the user sign off and also assisted in preparing user manuals to help the users better understand the designed system. Worked with HP home grown ETL tool called DIAL as part of my map/gap analysis. Worked with CaliberRM for requirements management. Designed and developed Use Cases, and BRD’s. Assisted Project Manager in preparing the project plans and budgets. Environment: MS Office Suite, MS Visio2007, MS Project, ERwin, T-Sql, SQL Server 2005/2008, Neo View, Business Objects, SAP BW 7.0, SAP ECC 5.0 ERP, Yotta, DIAL, CaliberRM, and HP Quality Center.
Confidential, (July’10 – April’11)
Moline, IL
Business Analyst/ICS Support-Admin
Responsibilities:
Worked in conjunction with teams of BAs, Dev Leads, and QAs throughout the entire development life cycle to elicit and manage requirements for web based applications. Creating requirements traceability matrix based on high-level requirement including process and project views. Gathered requirements and prepared Business Requirement Documents (BRD) Update estimate based on completed high-level requirements. Analyzed, defined and managed stakeholder needs. Agile methodologies were used for the development life cycle. Developed use cases and helped in creating project plans to manage project scope and project estimates. Conducted interviews with key business users to collect requirement and business process information. Developed requirements for new features and enhancements. Headed and conducted weekly status meetings for various projects. Acted as the liaison between the business and the offshore development team. Worked extensively on SQL Server 2008. Assisted testing team for successful completion of Integration Testing, Unit Testing and Requirements Testing. Created, checked and verified test cases to ensure they have covered all the requirements. Primarily responsible for Defect Management and its reporting, assisted QA Manager in maintaining Test Plan. Worked extensively on HP Quality Center for defect tracking and verifying test cases. Developed business process flow. Gathered requirements to create SharePoint sites for different projects in the company. Developing workflows use case models and context diagrams. Developed business requirements. Worked as a Support Admin for a pricing tool called FPX Product Data Manager (by FPX Inc.), used by John Deere’s pricing analysts. Trained users to use the above tool. Environment: MS Office Suite, MS Visio2007, MS Project, UML, Microsoft.Net, SQL Server
2005/2008, MS Access and HP Quality Center.
Confidential, (Nov’08 – May’10)
Rockville, MD
Business Analyst/ Quality Assurance
Responsibilities:
Participated in the gathering ofsystemrequirements, development ofsystemspecifications and design, and in applicationtestingfor an enhancement/systemmodification. Created Use cases, activity report, and logical components to extract business process flowcharts and workflows involved in the project using UML. Worked with a team to evaluate Blueprint Requirements Center for requirements management. Used Oracle Universal Content Management for content management. Participated in the gathering ofsystemrequirements, development ofsystemspecifications and design, and in applicationtestingfor an enhancement/systemmodification. Proposed and involved inuser interfacedesign for multiplewebapplications. Responsible for collecting, recommending, documenting & approving business requirements for proposed systems solutions through interviews & JADDesign/ Development & Reviewsessions. Used waterfall methodology for development. Communicated with the business clients to better understand the business requirements and perform functional feasibility analysis. Managed and led internal and externalmeetings. Interacted with network and system administrators for development staging and production. Involved in database analysis and design. Helped migrate databases from Microsoft Access to SQL 2005. Modified and created new stored procedures. Assisted the Project Manager in estimating project and task assignment time and resource requirements. Used business objects for reporting. Assisted in integrating the developed system with RightNow Technologies CRM. Gathered requirements for the new RightNow technologies CRM tool. Gathered requirements to build SharePoint sites. ConductedJAD sessionsto identify Business Requirements and then documented them into technical Requirements for technical team ConductedUser Acceptance Testing (UAT) and also made test cases. Environment: MS Office Suite, MS Visio2007, MS Project, UML, Microsoft.Net, SQL Server
2000/2005,MS Access, Load Runner.
Confidential, (June’07 – Oct’08)
Irving, TX
Business Analyst/ Quality Assurance
Responsibilities:
Assisted in preparing project plans. Created functional and non-functional requirement documents and technical specification documents and delivered within project timelines by conducting user interviews for requirements gathering, analysis, and design. Conducted JAD sessions with the stakeholders of the project for requirements analysis and timely status reporting on the project. Created UML diagrams such as Use Cases, Activity Diagrams, and State Chart Diagrams using MS Visio. Interacted with Senior Business Analysts to manage various process plans, business process, and understand functionality in detail. Responsible to prepare Integration and functionality test plans. Perform user acceptance testing. Used RUP for SDLC. Involved in Business process modeling. Used business objects for reporting. Troubleshoot complex issues requiring immediate attention and resolution. Track satisfaction among users and find ways to improve or maintain satisfaction levels as appropriate. Environment: MS Office Suite, Microsoft Visio2007, UML, Visual Studio, SQL Server 2000/2005, MS Project, Rational Clearcase, QTP, .NET
Confidential, (Oct’06- April’07) Dallas, TX
Business Analyst/Quality Assurance
Responsibilities:
Gathered Business Requirements and Functional Requirements from business. Interacted with Business Users and Functional Team to identify the business initiatives and assisted them in preparing project plan. Provided a structured analytical approach to Plan, Define and Scope, which helped in prioritizing and preparing strategies for internal Work Flow. Supported Product Planning and worked with customer support organization. Managed significant internal and external resources in implementing marketing information management initiatives through the Software Development Life Cycle (SDLC) methodology. Gathered info to define and review design specifications and worked with technical team for translating business requirements into technical requirements. Used DOORS for requirements management. Facilitated and conducted JAD sessions with the Business Users, SME and Marketing Team. Coordinated meetings for updates on Project status, change requirements and resolving business and functional issues. Extensively created macros using MS Excel. Managed Issues Log and Change Control Requests (CCR). Collaborated with the Quality Assurance team for developing scenarios for validation and testing. User-Count Tool was being used in validating codes and tracking issues, which were later resolved. Facilitated User Acceptance Tests (UAT) of reporting systems to ensure data integrity and that the delivered systems meet end user requirements. Developed Presentations and Manuals for project release, mentoring, knowledge transfer and User training. Environment: MS Office Suite, MS Visio2003, SQL Server, Clear Quest, MS Project, Load runner
Confidential, (April’05- Sept’06)
Hyderabad, India
Business Analyst
Responsibilities:
Analyzed clients systems and business processes and created support documentation for the business applications Interacted with customers by developing and delivering presentations on product offerings Established a Business Analysis methodology around the Rational Unified Process (RUP). Responsible for defect tracking and passing Change Management Requests Worked in close coordination with the PM and the Business owners to develop project vision and define the scope of the project. Performed extensive Requirement analysis and developed use cases and workflow diagrams Documented and delivered Functional Specification Document to the project team Conducted JAD sessions for communicating with Stakeholders and Project directors Played a key role in the Test Planning, Integration Testing Analyzed and evaluated the performance of the application from various dimensions and conducted User Acceptance Test (UAT) after successfully conducting Integration and System testing Environment: MS Office Suite, MS Visio2003, MS Project, SQL Server, UML, .NET, Load runner
EDUCATION:
Bachelors in Business Administration
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